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Why is Suvarnabhumi Airport and Thai on the ground so awful?

Why is Suvarnabhumi Airport and Thai on the ground so awful?

Old Feb 4, 2018, 1:39 am
  #46  
 
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Originally Posted by escape4
And since we are talking about BKK, I would say that in that respect I found staff at BKK to be generally more pleasant and polite than average relative to other airports in the region, let alone NYC where mihaid is correct: the attitude of staff is dreadful and worst than anywhere else by a mile.
Agree that BKK staff are generally friendly. But complimenting them based on their being better than those at US airports is a bit like complimenting your local police force by comparison to the East German secret police or the Gestapo.
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Old Feb 4, 2018, 2:43 am
  #47  
 
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Originally Posted by speedbird001
I can't possibly respond to all of the comments but thank you all. I think my point is that for an airport that is this new, the design, the maintenance and the airconditiong among other things is poor. I am not saying that the building is not air conditioned, I am pointing out that you can walk down to your gate and there are spots where it is effective and spots where it is warm. I would say a design flaw.

And yes, my comparison is to other Asian airports of equivalent size. Why not?

It is unfair to compare this to the New York City airports. We do not have the land to build a super sized terminal. With regards to LaGuardia, it handles 30 million passengers per year compared to BKK which handles 45 million passengers per year on a relatively small piece of real estate in terminals that are over 50 years old and just being renovated now.
Sorry, I have to disagree. I have never been uncomfortable in BKK because of the temperature, and IMHO it's one of the best airport designs around. Sure, you occasionally have a bus to the plane or gate, but name an another airport in the world with comparable traffic where you can comfortably walk gate to gate for any connection (domestic or international) without being jostled by crowds plus needing rail or a bus to get between terminals. As for cleanliness, I've never experienced that. Sure it's not sterile like NRT or SIN but certainly nothing to complain about. As for lounge crowding and immigration lines, as other have pointed out there are plenty of options for avoiding these problems

And yes, you can compare with the NYC airports. What do space constraints have to with the filth, surly attitudes, and constantly broken escalators and walkways despite the fact that the U.S. is an infinitely richer country than Thailand.

And not to mention the fact that for F pax, BKK probably has the best ground experience of any airport in the world.
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Old Feb 4, 2018, 3:13 am
  #48  
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Originally Posted by 5khours

And not to mention the fact that for F pax, BKK probably has the best ground experience of any airport in the world.
AF and LH would disagree with that statement...
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Old Feb 4, 2018, 3:55 am
  #49  
 
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Originally Posted by speedbird001
I can't possibly respond to all of the comments but thank you all. I think my point is that for an airport that is this new, the design, the maintenance and the conditioning among other things is poor. I am not saying that the building is not air conditioned, I am pointing out that you can walk down to your gate and there are spots where it is effective and spots where it is warm. I would say a design flaw.
And yes, my comparison is to other Asian airports of equivalent size. Why not?
Noted. The wording of your post warranted a mixture of strong responses.
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Old Feb 4, 2018, 6:20 am
  #50  
 
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Originally Posted by m0hamed
AF and LH would disagree with that statement...
I don't know AF, and while there's room for reasonable disagreement regarding LH in FRA, I personally think the TG overall ground experience is somewhat better than LH.
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Old Feb 4, 2018, 6:24 am
  #51  
 
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Originally Posted by m0hamed
AF and LH would disagree with that statement...
poster claimed that BKK has probably the best ground experience for F Pax, he did not mention an Airline

AF and LH (and LX) provide the ground experience at their hub exclusively for their own passengers, while TG offers it also for other F passengers of *A (Lounge, escort, golf cart, fast track etc., except spa)
so poster might be right if he generalize the statement for BKK, but I agree with you that AF, LH and LX provide an overall outstanding ground experience at their hubs for their own F passengers, which TG can hardly beat
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Old Feb 4, 2018, 6:49 am
  #52  
 
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Originally Posted by BinSabai
poster claimed that BKK has probably the best ground experience for F Pax, he did not mention an Airline

AF and LH (and LX) provide the ground experience at their hub exclusively for their own passengers, while TG offers it also for other F passengers of *A (Lounge, escort, golf cart, fast track etc., except spa)
so poster might be right if he generalize the statement for BKK, but I agree with you that AF, LH and LX provide an overall outstanding ground experience at their hubs for their own F passengers, which TG can hardly beat
I think even if you compare own passenger service, TG is still slightly better than LH/LX. Departures in BKK are more hassle free (unless you arrive by car at the FCT in FRA.) Food and drink is better in FRA. Spa is better and complimentary in BKK. Service is more friendly and professional in BKK. Smoking room is nicer in FRA. No ducks in BKK. But to me the biggest thing in TG's favor is the handling of incoming F pax. At FRA, it's non-existent.
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Old Feb 4, 2018, 7:49 am
  #53  
 
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Originally Posted by 5khours
I think even if you compare own passenger service, TG is still slightly better than LH/LX. Departures in BKK are more hassle free (unless you arrive by car at the FCT in FRA.) Food and drink is better in FRA. Spa is better and complimentary in BKK. Service is more friendly and professional in BKK. Smoking room is nicer in FRA. No ducks in BKK. But to me the biggest thing in TG's favor is the handling of incoming F pax. At FRA, it's non-existent.
well I agree with you...who wins depends probably on your priorities and how you weigh the different Advantages. Overall I also prefer TG.
However in one point I do not agree: incoming F pax in FRA: i have actually been picked up at the gate and brought through immigration (walking not cart). But as there was a whole group walking much too slow for me and I could use the fully automatic immigration booth i told them good bye and proceeded on my own
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Old Feb 4, 2018, 2:10 pm
  #54  
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Originally Posted by BinSabai
poster claimed that BKK has probably the best ground experience for F Pax, he did not mention an Airline

AF and LH (and LX) provide the ground experience at their hub exclusively for their own passengers, while TG offers it also for other F passengers of *A (Lounge, escort, golf cart, fast track etc., except spa)
so poster might be right if he generalize the statement for BKK, but I agree with you that AF, LH and LX provide an overall outstanding ground experience at their hubs for their own F passengers, which TG can hardly beat
Maybe for *A but other airlines like EK F pax get zero at BKK.
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Old Feb 4, 2018, 3:32 pm
  #55  
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Originally Posted by BinSabai
poster claimed that BKK has probably the best ground experience for F Pax, he did not mention an Airline

AF and LH (and LX) provide the ground experience at their hub exclusively for their own passengers, while TG offers it also for other F passengers of *A (Lounge, escort, golf cart, fast track etc., except spa)
so poster might be right if he generalize the statement for BKK, but I agree with you that AF, LH and LX provide an overall outstanding ground experience at their hubs for their own F passengers, which TG can hardly beat
Is the ground service in BKK for F passengers similar to what you get with the Thailand Elite visa (on any class of travel)? From the brief description above, sounds like it is.
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Old Feb 4, 2018, 6:46 pm
  #56  
 
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Originally Posted by escape4
Is the ground service in BKK for F passengers similar to what you get with the Thailand Elite visa (on any class of travel)? From the brief description above, sounds like it is.
There are other fellow members on this board, who are member of Thailand Elite (I know at least from one); I just have evaluated and considered it. But from what I know, escort, fast track and cart are very similar. Thailand Elite do not get TG F Lounge Access and massage/spa but on the other Hand Thailand Elite have also a small Arrival lounge near the luggage belts. Outbound i heard they use Miracle Lounge.
Any real member of Thailand Elite can verify that?
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Old Feb 4, 2018, 7:56 pm
  #57  
 
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Originally Posted by 5khours
Sorry, I have to disagree. I have never been uncomfortable in BKK because of the temperature
I was, once...last December was cold for Bangkok (highs in the mid 70s), but apparently the a/c in the CX lounge was on full blast regardless. It was probably about 45 degrees in the lounge bathroom...I could see my breath!
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Old Feb 4, 2018, 9:17 pm
  #58  
 
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Originally Posted by m0hamed
Maybe for *A but other airlines like EK F pax get zero at BKK.
why should TG Support EK and entertain their passengers as it is among the strongest competitors for the market BKK to Europe
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Old Feb 4, 2018, 9:44 pm
  #59  
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Originally Posted by BinSabai
why should TG Support EK and entertain their passengers as it is among the strongest competitors for the market BKK to Europe
I was responding to the other poster who said it's the best F experience in the World, which it simply isn't.

Yes TG has a spa, but is it in the top league of lounges? Absolutely not.
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Old Feb 5, 2018, 4:17 am
  #60  
 
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Originally Posted by m0hamed
Yes TG has a spa, but is it in the top league of lounges? Absolutely not.
I would absolutely disagree. I haven't been to every F lounge in the world, but I've been to a lot and IMHO for the reasons I've stated TG is the best. Of course that's going to depend to some extent on what your priorities are.
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