The cutbacks are starting to bite........
Jul 29, 2015, 9:00 pm
#76
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Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Jul 31, 2015, 6:19 pm
#83
Join Date: Oct 2002
Location: Bangkok, Thailand
Posts: 217
I flew TG971 last week from Zurich to Bangkok.
Full flight, business class was busy. During meal time, I asked to get some more champagne, and the flight attendant that I asked was actually the in-flight manager. He served what was obviously the last drops of a bottle that was opened a long time ago, flat, warm, disgusting. I asked if he could open another bottle (and did it with a smile).
He was quite rude and said: "Do you really want me to open another champagne bottle just for you?"
I was so taken aback that I had nothing to say. He did come a few minutes later with a glass and said he had to get from the other business section.
Not sure if this is a cutback, but on a 10 hour flight and seeing the cost of the seat, I was expecting a quick glass of champagne with a smile.
Also, why can't they keep it in ice?
GJ
Full flight, business class was busy. During meal time, I asked to get some more champagne, and the flight attendant that I asked was actually the in-flight manager. He served what was obviously the last drops of a bottle that was opened a long time ago, flat, warm, disgusting. I asked if he could open another bottle (and did it with a smile).
He was quite rude and said: "Do you really want me to open another champagne bottle just for you?"
I was so taken aback that I had nothing to say. He did come a few minutes later with a glass and said he had to get from the other business section.
Not sure if this is a cutback, but on a 10 hour flight and seeing the cost of the seat, I was expecting a quick glass of champagne with a smile.
Also, why can't they keep it in ice?
GJ
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
Jul 31, 2015, 6:40 pm
#84
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Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Definitely a contrast to the former TG of several years ago. I was in F on the short hop from HKG-BKK and asked for a glass of champagne with only two other passengers in the cabin. The purser came to me and said:
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
Jul 31, 2015, 8:54 pm
#85
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Definitely a contrast to the former TG of several years ago. I was in F on the short hop from HKG-BKK and asked for a glass of champagne with only two other passengers in the cabin. The purser came to me and said:
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
And then there was the time 1E on a brand new A380 didn't recline. The cabin was full and after more than 30 min in the forward 'lounge' seat drinking Dom, and the seat unable to be fixed, the purser gave me a bottle of Dom to take away. When I thanked her because it was our anniversary she then wrote a card and gave a bottle of red and white to my wife. We had a good weekend in Hong Kong.
Aug 14, 2015, 1:43 am
#86
Join Date: Jul 2015
Posts: 47
I agree that they are cutting back, in the past I have always been quite impressed with the service you would get in Economy. There had been quite good service with the welcome nuts (that I never eat), menus and several servings of beverages during meals. But in May I flew CPH-BKK in economy and the Nuts were gone so were the menus but it also seemed that they cut the second round of beverages and on one flight I was halfway trough my meal before the beverages cart got to my seat. I haven’t counted but it seemed like they were less staff on the plane than they used to.
Aug 14, 2015, 4:52 am
#87
Suspended
Join Date: Dec 2010
Posts: 4,153
Definitely a contrast to the former TG of several years ago. I was in F on the short hop from HKG-BKK and asked for a glass of champagne with only two other passengers in the cabin. The purser came to me and said:
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
"Sir, we will be happy to open the bottle and serve you a glass; however, nobody else is having champagne and you would be the only one, then we would have to discard the rest of the bottle. If you prefer, we can just give you the bottle and you can take it home with you unopened."
I opted for Plan B and went home with a nice bottle of Dom.
Aug 16, 2015, 6:46 am
#88
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Aug 27, 2015, 5:07 am
#89
Join Date: Aug 2015
Location: OSL, Norway
Programs: SK Silver
Posts: 14
After reading a lot about Thai lately, should i be worried for my F flights in jan/feb 2016? LHR-BKK-SYD-BKK-MUN all in F.
First of, is there a risk of the flights being cancelled? And second, should I be worried about further cutbacks, like not getting my Dom and caviar?
This will be my first F experience, so it will be a big step up from my previous few C flights with SK anyways.
First of, is there a risk of the flights being cancelled? And second, should I be worried about further cutbacks, like not getting my Dom and caviar?
This will be my first F experience, so it will be a big step up from my previous few C flights with SK anyways.
Aug 27, 2015, 9:35 am
#90
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
After reading a lot about Thai lately, should i be worried for my F flights in jan/feb 2016? LHR-BKK-SYD-BKK-MUN all in F.
First of, is there a risk of the flights being cancelled? And second, should I be worried about further cutbacks, like not getting my Dom and caviar?
This will be my first F experience, so it will be a big step up from my previous few C flights with SK anyways.
First of, is there a risk of the flights being cancelled? And second, should I be worried about further cutbacks, like not getting my Dom and caviar?
This will be my first F experience, so it will be a big step up from my previous few C flights with SK anyways.
those are most popular routes and Jan/Feb high season.
and they will not cut Dom and caviar in F as long as they have F