New to Thai Airways? Please post your questions here
Oct 25, 2018, 6:57 pm
#1141
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
I have done several flights on separate tickets with Thai Airways and Lufthansa Group (Swiss is part of it) and was always able to check my luggage through without any Problem
the codeshare flight ZRH BKK and BKK ZHR is indeed on TG with TG971 and 970 the TG numbers. Both LX and TG have daily flights BKK ZRH on their own metal but completely different Timing
Check through luggage LHR HKT means you do not go in BKK through main Immigration, but through Transit Immigration (conjunction A/B/C/D; follow the signs for Transfer passengers) and security directly into the domestic terminal
on the way back you check in in Phuket in international terminal, go there through Immigration and in BKK you can go from domestic through security directly into the international terminal (follow the sign for C.I.Q. passengers)
the codeshare flight ZRH BKK and BKK ZHR is indeed on TG with TG971 and 970 the TG numbers. Both LX and TG have daily flights BKK ZRH on their own metal but completely different Timing
Check through luggage LHR HKT means you do not go in BKK through main Immigration, but through Transit Immigration (conjunction A/B/C/D; follow the signs for Transfer passengers) and security directly into the domestic terminal
on the way back you check in in Phuket in international terminal, go there through Immigration and in BKK you can go from domestic through security directly into the international terminal (follow the sign for C.I.Q. passengers)
Nov 6, 2018, 1:17 pm
#1142
Join Date: Oct 2018
Location: United Kingdom
Posts: 427
Thanks for the replies.
I have a new question relating to Thai.
I cannot get a definitive answer as to whether the meat in the normal meals is halal by default on flights to/from Europe (In business class if that matters).
One person who flew this route has told me that all the food was halal onboard, but I am not sure how he worked that out.
I have emailed their customer services a couple of times and no reply.
I have phoned them today and was told that it might be halal but they aren't sure.
Reading comments across the internet there is some plausibility that at least some of the meals on some of the flights might be halal. I understand that flying to/from a Muslim country might be a factor, but I am unable to comprehensibly find an answer from anyone, including the airline themselves as to whether all the meat (obviously not the pork) in the meals on Thai flights from Europe to Bangkok is halal.
Does anyone here know, or can direct me to somewhere/someone who can reliably advise?
I am aware that one can order a special meal, but I'm not interested in that - just need to know about the meat in their normal business class meals.
Thanks in advance.
I have a new question relating to Thai.
I cannot get a definitive answer as to whether the meat in the normal meals is halal by default on flights to/from Europe (In business class if that matters).
One person who flew this route has told me that all the food was halal onboard, but I am not sure how he worked that out.
I have emailed their customer services a couple of times and no reply.
I have phoned them today and was told that it might be halal but they aren't sure.
Reading comments across the internet there is some plausibility that at least some of the meals on some of the flights might be halal. I understand that flying to/from a Muslim country might be a factor, but I am unable to comprehensibly find an answer from anyone, including the airline themselves as to whether all the meat (obviously not the pork) in the meals on Thai flights from Europe to Bangkok is halal.
Does anyone here know, or can direct me to somewhere/someone who can reliably advise?
I am aware that one can order a special meal, but I'm not interested in that - just need to know about the meat in their normal business class meals.
Thanks in advance.
Nov 6, 2018, 2:29 pm
#1143
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,178
Thanks for the replies.
I have a new question relating to Thai.
I cannot get a definitive answer as to whether the meat in the normal meals is halal by default on flights to/from Europe (In business class if that matters).
One person who flew this route has told me that all the food was halal onboard, but I am not sure how he worked that out.
I have emailed their customer services a couple of times and no reply.
I have phoned them today and was told that it might be halal but they aren't sure.
Reading comments across the internet there is some plausibility that at least some of the meals on some of the flights might be halal. I understand that flying to/from a Muslim country might be a factor, but I am unable to comprehensibly find an answer from anyone, including the airline themselves as to whether all the meat (obviously not the pork) in the meals on Thai flights from Europe to Bangkok is halal.
Does anyone here know, or can direct me to somewhere/someone who can reliably advise?
I am aware that one can order a special meal, but I'm not interested in that - just need to know about the meat in their normal business class meals.
Thanks in advance.
I have a new question relating to Thai.
I cannot get a definitive answer as to whether the meat in the normal meals is halal by default on flights to/from Europe (In business class if that matters).
One person who flew this route has told me that all the food was halal onboard, but I am not sure how he worked that out.
I have emailed their customer services a couple of times and no reply.
I have phoned them today and was told that it might be halal but they aren't sure.
Reading comments across the internet there is some plausibility that at least some of the meals on some of the flights might be halal. I understand that flying to/from a Muslim country might be a factor, but I am unable to comprehensibly find an answer from anyone, including the airline themselves as to whether all the meat (obviously not the pork) in the meals on Thai flights from Europe to Bangkok is halal.
Does anyone here know, or can direct me to somewhere/someone who can reliably advise?
I am aware that one can order a special meal, but I'm not interested in that - just need to know about the meat in their normal business class meals.
Thanks in advance.
Looking at the special meal on THAI's website for 'Muslim Meal', the text suggests that only for flights to Pakistan are the meals automatically prepared as halal, otherwise order a special meal if halal meal is wanted. From this, I infer that regular meals are not prepared as halal (even if some ingredients might be).
Muslim meal (MOML)
Contains no pork, bacon, ham or alcohol. Cooked according to Halal rules.
*THAI serves meals prepared according to Halal rules as the regular meals on flights to Pakistan. Thus for Pakistan routes it is not necessary to request MOML.
Contains no pork, bacon, ham or alcohol. Cooked according to Halal rules.
*THAI serves meals prepared according to Halal rules as the regular meals on flights to Pakistan. Thus for Pakistan routes it is not necessary to request MOML.
Last edited by Thai-Kiwi; Nov 6, 2018 at 2:36 pm
Nov 6, 2018, 6:00 pm
#1144
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
i am with Thai-Kiwi on that
even on flights to Malaysia or Indonesia, two Muslim countries, meals are not automatically Halal
You should order the special Muslim meal for this purpose
even on flights to Malaysia or Indonesia, two Muslim countries, meals are not automatically Halal
You should order the special Muslim meal for this purpose
Nov 14, 2018, 1:53 am
#1145
Join Date: Sep 2014
Location: Melbourne, Australia
Programs: AY Platinum, UA Premier Platinum, OneWorld Emerald, VA Platinum
Posts: 558
Off topic, but I often skim through this thread, and I just wanted to acknowledge and say thanks to BinSabai for posting lots of useful info and tips over a long period of time. ^ It's very much appreciated.
Nov 14, 2018, 3:36 am
#1146
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
but there are other fellow board members, who deserve also to be mentioned!
Nov 20, 2018, 8:01 am
#1147
Join Date: Nov 2018
Posts: 6
65 minutes from touch down at Bangkok (TG911) to take of the Perth flight (TG481)
Dear forum folk,
I'm flying with my children from London thru to Perth WA on a single ticket with Thai Airways on the 13th December. We have 65 minutes from touch down at Bangkok (TG911) to take of the Perth flight (TG481). Thai Airways London office have told me that is enough time to go through transit. We are planning the trip down to the last detail as my son is autistic so we really need to know what's going to happen at every stage.
I would appreciate any BKK experts letting me know what the transfer might be like.
Many thanks in advance.
Dean
I'm flying with my children from London thru to Perth WA on a single ticket with Thai Airways on the 13th December. We have 65 minutes from touch down at Bangkok (TG911) to take of the Perth flight (TG481). Thai Airways London office have told me that is enough time to go through transit. We are planning the trip down to the last detail as my son is autistic so we really need to know what's going to happen at every stage.
I would appreciate any BKK experts letting me know what the transfer might be like.
Many thanks in advance.
Dean
Nov 20, 2018, 9:40 am
#1148
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Dear forum folk,
I'm flying with my children from London thru to Perth WA on a single ticket with Thai Airways on the 13th December. We have 65 minutes from touch down at Bangkok (TG911) to take of the Perth flight (TG481). Thai Airways London office have told me that is enough time to go through transit. We are planning the trip down to the last detail as my son is autistic so we really need to know what's going to happen at every stage.
I would appreciate any BKK experts letting me know what the transfer might be like.
Many thanks in advance.
Dean
I'm flying with my children from London thru to Perth WA on a single ticket with Thai Airways on the 13th December. We have 65 minutes from touch down at Bangkok (TG911) to take of the Perth flight (TG481). Thai Airways London office have told me that is enough time to go through transit. We are planning the trip down to the last detail as my son is autistic so we really need to know what's going to happen at every stage.
I would appreciate any BKK experts letting me know what the transfer might be like.
Many thanks in advance.
Dean
Is the impact of your son’s autism significant enough to request assistance from the airline for the connection? Otherwise, there are also paid CIP services that could provide buggy transportation from gate to gate that anyone can use. It would all depend on the location of the gates for your connection.
If it is warranted and you are comfortable doing so, I would suggest having TG note the PNR for special assistance.
Nov 20, 2018, 10:13 am
#1149
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,178
The 65 minute connection is legal, and if the first flight is on time all should work OK. You could take the other flight LHR-PER TG917 which has 8 hours transit in BKK. You will know if a long transit is a good or bad thing.
Or you could build in a 25 hour ‘stop’ and spend a night in the city to break up the journey.
MikeInTokyo’s last point is worth noting. THAI are usually very good with providing additional ground support. If you dont already know, the ‘PNR’ is the booking reference.
The actual process is pretty straightforward. move to one on the 2 transfer points, which are the conjunction of Concourses B/C/D and D/E/F/G. there is a security check prior to taking an escalator up to the departure level. There can be queues at time, but usually not too bad. Look at any map of BKK airport and this will make sense.
If you opt for the 8 hour connection, and are not in business class or hold status, then you have the option of going to a paid lounge to kill the time.
Or you could build in a 25 hour ‘stop’ and spend a night in the city to break up the journey.
MikeInTokyo’s last point is worth noting. THAI are usually very good with providing additional ground support. If you dont already know, the ‘PNR’ is the booking reference.
The actual process is pretty straightforward. move to one on the 2 transfer points, which are the conjunction of Concourses B/C/D and D/E/F/G. there is a security check prior to taking an escalator up to the departure level. There can be queues at time, but usually not too bad. Look at any map of BKK airport and this will make sense.
If you opt for the 8 hour connection, and are not in business class or hold status, then you have the option of going to a paid lounge to kill the time.
Nov 20, 2018, 10:22 am
#1150
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Is there any way of knowing if flights will arrive at bus gates vs. “normal” jet bridge? I’ve never given it any thought.
If this connection were between two bus gates, or between one bus gate and another “traditional” gate, perhaps TG special assistance would send a small van to simplify the transfer without having to queue up and stand on a bus. I have had these vans when flying F, but also have seen them used for elderly, VIP, or other special needs passengers regardless of class of service.
If this connection were between two bus gates, or between one bus gate and another “traditional” gate, perhaps TG special assistance would send a small van to simplify the transfer without having to queue up and stand on a bus. I have had these vans when flying F, but also have seen them used for elderly, VIP, or other special needs passengers regardless of class of service.
Nov 20, 2018, 12:18 pm
#1151
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,178
Not in my experience. I would assume A380 flight would be at a gate and not by bus given the passengers numbers involved, but I have experienced bus rides on almost every type operated by TG.
Nov 20, 2018, 12:31 pm
#1152
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Nov 20, 2018, 1:26 pm
#1153
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,316
that is the only type I had never an arrival or departure on a bus gate!
Nov 20, 2018, 1:49 pm
#1154
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,178
Nov 20, 2018, 2:22 pm
#1155
Join Date: Jan 2009
Location: BKK
Posts: 6,741