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New to Thai Airways? Please post your questions here

New to Thai Airways? Please post your questions here

Old Apr 28, 23, 1:20 pm
  #1816  
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,420
Originally Posted by onlysuites
So I called up and booked this last week. They said I would get a payment link in due course and I still haven't got it yet. Flight is in 3 weeks time. Got the reservation email and flights are held. How long does the payment link normally take?
Call them. The payment link is a new process. I had this when re-activating an open dated ticket.

I also experienced a delay, and in the end I called them to say it seemed slow coming, and it was sent to me immediately. They said it was queued to be sent the following day, but I asked for it to be sent ‘on the spot’.
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Old Apr 28, 23, 5:23 pm
  #1817  
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Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,151
Thank you Thai-kiwi
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Old May 2, 23, 2:25 am
  #1818  
 
Join Date: Sep 2009
Posts: 2
Hi,

is there any information regarding the good old birthday redemption for gold members?

Just requalify my gold status till end of march and get gold till 3/25 with 1 GUP in my account.
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Old May 2, 23, 4:30 am
  #1819  
 
Join Date: Feb 2009
Posts: 405
The (very) old birthday 50% Gold award offer in your birthday month +/- one month was changed some years ago to the same 50% off an award booking, but at any time during your current ROP membership term.

Good luck in finding award availabilty at the moment, it's much more restricted than in the past.
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Old May 2, 23, 8:12 am
  #1820  
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,420
Originally Posted by 11277m
The (very) old birthday 50% Gold award offer in your birthday month +/- one month was changed some years ago to the same 50% off an award booking, but at any time during your current ROP membership term.

Good luck in finding award availabilty at the moment, it's much more restricted than in the past.
Regional award availability seems OK when I was looking BKK-SGN and BKK-SIN.
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Old May 2, 23, 9:48 pm
  #1821  
 
Join Date: Mar 2018
Programs: Thai Airways
Posts: 322
Yes if you are prepared to be flexible. Since March I have used miles for 4 No. R/T business class tickets to Delhi and 1 No. R/T business class ticket to Islamabad. 700k plus miles remaining.
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Old May 11, 23, 8:51 am
  #1822  
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Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,151
Can I carry a cabin bag and a suit carrier on a long haul business cabin? I want to avoid checking in a bag. My ticket says 1 bag at 7kg.
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Old May 11, 23, 3:15 pm
  #1823  
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Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,346
Originally Posted by onlysuites
Can I carry a cabin bag and a suit carrier on a long haul business cabin? I want to avoid checking in a bag. My ticket says 1 bag at 7kg.
For biz class, yes.

From TGs baggage page:


Carry-on Baggage

In addition to the checked baggage allowance, Star Alliance Gold Status customers, travelling in Business or First Class and have a journey involving two or more Star Alliance carriers, are entitled to bring two pieces of carry-on baggage (where aircraft restrictions and local regulations permit).
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Old May 11, 23, 9:53 pm
  #1824  
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,420
Originally Posted by LHR/MEL/Europe FF
For biz class, yes.

From TGs baggage page:


Carry-on Baggage

In addition to the checked baggage allowance, Star Alliance Gold Status customers, travelling in Business or First Class and have a journey involving two or more Star Alliance carriers, are entitled to bring two pieces of carry-on baggage (where aircraft restrictions and local regulations permit).
The irony is that THAIs own allowance for TG-only flights is one piece at 7kg (per website). That said, I and other posters have never had a problem bring plenty of stuff when travelling in Biz/First.
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Old May 12, 23, 1:55 pm
  #1825  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 7,941
just flew F...even as a Platinum in F allowance is only 1 piece of 7kg carry on (on the ticket)....nobody cares and I saw other passengers with several carry on's and one looked like it was 15kg and hardly fit into the overhead bin
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Old May 13, 23, 3:49 am
  #1826  
 
Join Date: Mar 2018
Programs: Thai Airways
Posts: 322
Departing Bangkok on a flight to South Asia I would estimate that the vast majority of passengers in both classes had carry-on baggage of more than 7 kg and some more than 20 kg in two or more bags/luggage. Anything (almost) is accepted.
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Old Jun 12, 23, 11:54 am
  #1827  
 
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, UA Premier Plat, DL Silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 919
Hey all,

Just saw that a TG flight I have next Friday (so about a week and a half away) just got a positive equipment swap from a 772 to a 359. All the swaps I’ve experienced on TG have happened much closer to departure. So I have a few questions. A. Since I swap happened already, what’re the chances of it being swapped back to a 772, or is it fools errand to try to predict this? B. If a swap back to a 772 happens, and I pick a seat in a row that doesn’t exist on the 772 (say row 17 on a 359, but there is no row 17 on a 772), do I have a greater chance of being downgraded/bumped? Thanks!
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Old Jun 12, 23, 1:25 pm
  #1828  
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,420
Originally Posted by fender5787
Hey all,

Just saw that a TG flight I have next Friday (so about a week and a half away) just got a positive equipment swap from a 772 to a 359. All the swaps I’ve experienced on TG have happened much closer to departure. So I have a few questions. A. Since I swap happened already, what’re the chances of it being swapped back to a 772, or is it fools errand to try to predict this? B. If a swap back to a 772 happens, and I pick a seat in a row that doesn’t exist on the 772 (say row 17 on a 359, but there is no row 17 on a 772), do I have a greater chance of being downgraded/bumped? Thanks!
A. A fool’s errand to assume there might not be another swap, as tech things happen with everybody’s airline fleet - THAI just has quite a ‘mixed fleet’. But I do think that a further swap now is less likely given the proactive change.

B. I assume you are in J? Well, if the actual number of J pax on a 359 exceeds that of a 772, and there is a 772 swap then some pax have to get bumped. TBH I am not sure of THAI’s policy, but if you have status hopefully others get bumped first… and if you do get bumped then there is compensation or rescheduling options. If on the 772 I assume this is a regional sector - something like BKK-SIN?
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Old Jun 12, 23, 3:50 pm
  #1829  
 
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, UA Premier Plat, DL Silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 919
Originally Posted by Thai-Kiwi
A. A fools errand to assume there might not be another swap, as tech things happen with everybodys airline fleet - THAI just has quite a mixed fleet. But I do think that a further swap now is less likely given the proactive change.

B. I assume you are in J? Well, if the actual number of J pax on a 359 exceeds that of a 772, and there is a 772 swap then some pax have to get bumped. TBH I am not sure of THAIs policy, but if you have status hopefully others get bumped first and if you do get bumped then there is compensation or rescheduling options. If on the 772 I assume this is a regional sector - something like BKK-SIN?
Thanks for the insight. Yep Im in J flying BKK-DPS, so only a single daily flight and no other non-stop options I think, I have *G status via UA but no TG status. It does look like theyve blocked enough seats on the 359 that there wont be more than 30 pax (the number of J seats on the 772), unless of course they unblock those seats.
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Old Jun 12, 23, 5:03 pm
  #1830  
 
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 9,420
Originally Posted by fender5787
Thanks for the insight. Yep I’m in J flying BKK-DPS, so only a single daily flight and no other non-stop options I think, I have *G status via UA but no TG status. It does look like they’ve blocked enough seats on the 359 that there won’t be more than 30 pax (the number of J seats on the 772), unless of course they unblock those seats.
I’d jump into 17A if you haven’t already selected a seat. Only 359 has 32 J vs 772’s 30 J. Most airlines routine block 2-4 seats to allow Airport Control to meet short notice and specific needs.

There are other direct flights on LCCs (FD, QZ, ID), but I’d stick with TG …
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