New to Thai Airways? Please post your questions here
Feb 2, 2016, 8:13 pm
#166
Join Date: Jan 2014
Posts: 9
Hi everyone,
It seems that lounge information shown on Thai website is conflicting with what is shown on star alliance website. Thai says star gold can "only" access Royal Orchid Lounge at Concourse E - West while star website says all 4 lounges in concourse C&E can let you in. I am flying NH Y BKK-NRT. Anyone has experience about this?
It seems that lounge information shown on Thai website is conflicting with what is shown on star alliance website. Thai says star gold can "only" access Royal Orchid Lounge at Concourse E - West while star website says all 4 lounges in concourse C&E can let you in. I am flying NH Y BKK-NRT. Anyone has experience about this?
Feb 3, 2016, 12:42 am
#167
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
Hi everyone,
It seems that lounge information shown on Thai website is conflicting with what is shown on star alliance website. Thai says star gold can "only" access Royal Orchid Lounge at Concourse E - West while star website says all 4 lounges in concourse C&E can let you in. I am flying NH Y BKK-NRT. Anyone has experience about this?
It seems that lounge information shown on Thai website is conflicting with what is shown on star alliance website. Thai says star gold can "only" access Royal Orchid Lounge at Concourse E - West while star website says all 4 lounges in concourse C&E can let you in. I am flying NH Y BKK-NRT. Anyone has experience about this?
where do you get this info?
the info on their website is plain wrong as according to this info, the other 4 lounges would be reserved for First and Platinum members; but those actually go to the F lounge!
Feb 3, 2016, 12:50 am
#168
Join Date: May 2001
Location: RNO, NV, USA.
Programs: UA 2MM
Posts: 5,062
Hi everyone,
It seems that lounge information shown on Thai website is conflicting with what is shown on star alliance website. Thai says star gold can "only" access Royal Orchid Lounge at Concourse E - West while star website says all 4 lounges in concourse C&E can let you in. I am flying NH Y BKK-NRT. Anyone has experience about this?
It seems that lounge information shown on Thai website is conflicting with what is shown on star alliance website. Thai says star gold can "only" access Royal Orchid Lounge at Concourse E - West while star website says all 4 lounges in concourse C&E can let you in. I am flying NH Y BKK-NRT. Anyone has experience about this?
I have always been able to access any of the TG Royal Silk lounges on my NH Y BKK-NRT flights.
Feb 3, 2016, 5:20 am
#169
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,195
And as a Star Alliance Gold member, you can also should also be able to access the Singapore Airlines and Eva lounges as well (providing they have the Star Gold logo).
Feb 3, 2016, 7:26 am
#170
Join Date: Jan 2014
Posts: 9
this would be pretty new; in the past they tried to reserve D lounge for J passengers only, no *Gold; but access was not consistent handled
where do you get this info?
the info on their website is plain wrong as according to this info, the other 4 lounges would be reserved for First and Platinum members; but those actually go to the F lounge!
where do you get this info?
the info on their website is plain wrong as according to this info, the other 4 lounges would be reserved for First and Platinum members; but those actually go to the F lounge!
Feb 3, 2016, 7:27 am
#171
Join Date: Jan 2014
Posts: 9
Feb 15, 2016, 7:37 am
#173
Join Date: Feb 2016
Posts: 3
Hi everybody, Sawatdee Kap !
I am traveling on TG930 from Bangkok to Paris next week in Business class. Today, I was unable to pre-order my meal as advertised on thaiairways site. After entering my booking code, it said "no special meals available". I am very desapointed because I think this is part of the service that should be offered for Business class !
I went to my thai airways local office and they finaly said that pre-order meals service is not available on all flights, including mine :-(
Am I just unlucky or is it a new rule to be able to pre-order your meal only by chance ?
I am traveling on TG930 from Bangkok to Paris next week in Business class. Today, I was unable to pre-order my meal as advertised on thaiairways site. After entering my booking code, it said "no special meals available". I am very desapointed because I think this is part of the service that should be offered for Business class !
I went to my thai airways local office and they finaly said that pre-order meals service is not available on all flights, including mine :-(
Am I just unlucky or is it a new rule to be able to pre-order your meal only by chance ?
Feb 15, 2016, 7:49 am
#174
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,324
Hi everybody, Sawatdee Kap !
I am traveling on TG930 from Bangkok to Paris next week in Business class. Today, I was unable to pre-order my meal as advertised on thaiairways site. After entering my booking code, it said "no special meals available". I am very desapointed because I think this is part of the service that should be offered for Business class !
I went to my thai airways local office and they finaly said that pre-order meals service is not available on all flights, including mine :-(
Am I just unlucky or is it a new rule to be able to pre-order your meal only by chance ?
I am traveling on TG930 from Bangkok to Paris next week in Business class. Today, I was unable to pre-order my meal as advertised on thaiairways site. After entering my booking code, it said "no special meals available". I am very desapointed because I think this is part of the service that should be offered for Business class !
I went to my thai airways local office and they finaly said that pre-order meals service is not available on all flights, including mine :-(
Am I just unlucky or is it a new rule to be able to pre-order your meal only by chance ?
you might call to their contact center (66) 2356-1111 and try your luck
Feb 15, 2016, 7:09 pm
#175
Join Date: Jan 2011
Location: BKK
Programs: TG/ROP*P; CX OW/G; LH M&M; UN Privilege; KC Nomad; IT Kingclub; SPG Platinum
Posts: 403
Feb 15, 2016, 8:38 pm
#176
Join Date: Feb 2016
Posts: 3
Dear Sir,
Thank you for e-mail date 15 February.
We are regret to inform you the preorder meal in Business class
For TG 930 routing Bangkok to Paris are temporary discontinue
Until further notice. We are sorry for inconvenience caused to you.
Best Regards,
That is polite indeed... but does not solve the problem :-(
Thank you for e-mail date 15 February.
We are regret to inform you the preorder meal in Business class
For TG 930 routing Bangkok to Paris are temporary discontinue
Until further notice. We are sorry for inconvenience caused to you.
Best Regards,
Feb 15, 2016, 10:03 pm
#177
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
I used their "contact us" service on thaiairways site and I got the following answer :
Dear Sir,
Thank you for e-mail date 15 February.
We are regret to inform you the preorder meal in Business class
For TG 930 routing Bangkok to Paris are temporary discontinue
Until further notice. We are sorry for inconvenience caused to you.
Best Regards,
That is polite indeed... but does not solve the problem :-(Thank you for e-mail date 15 February.
We are regret to inform you the preorder meal in Business class
For TG 930 routing Bangkok to Paris are temporary discontinue
Until further notice. We are sorry for inconvenience caused to you.
Best Regards,
How many other airlines do offer this?
Feb 16, 2016, 8:17 pm
#178
Join Date: Feb 2016
Posts: 3
Like most people here, I am just willing to optimize my flight experience... Considering that Business class is quite expensive and is not only traveling safe front point A to point B.
Feb 16, 2016, 10:29 pm
#179
Join Date: Oct 2007
Location: Tasmania, Australia
Programs: M&M SEN, Amex Plat, Club Carlson, Marriott, HHonors & Accor Gold, Velocity Silver, Qantas Bronze
Posts: 3,767
magicya , I was responding to your "but does not solve the problem :-(". I do not see that as a problem. As a matter of the fact, they do offer the same service on MEL-BKK and BKK-MEL, but I cannot book it because I am ticketed by OS. Is that problem? No it is not.
Actually, last time I pre-ordered, my wife did not and her meal was better than mine. Last time I booked the chef on SQ, I asked for a meal from standard menu because it was more appealing than what they brought to me... So, lately, I do not bother with pre-ordering and so far, enjoying what is on offer.
Actually, last time I pre-ordered, my wife did not and her meal was better than mine. Last time I booked the chef on SQ, I asked for a meal from standard menu because it was more appealing than what they brought to me... So, lately, I do not bother with pre-ordering and so far, enjoying what is on offer.
Feb 19, 2016, 3:03 pm
#180
Join Date: Jan 2009
Location: right place, wrong time
Programs: UA Gold; HH Diamond; Hyatt Plat
Posts: 300
PVG transfer question
transferring from ORD-PVG-BKK flight at PVG. single UA award ticket.
arriving on UA, departing on TG.
anyone have any insight whether TG has an airside transfer desk at PVG? or will I need to immigrate into China and then check back in?
thanks in advance....
arriving on UA, departing on TG.
anyone have any insight whether TG has an airside transfer desk at PVG? or will I need to immigrate into China and then check back in?
thanks in advance....