TG Systems migration to Amadeus: which modules are involved?
Oct 9, 13, 7:26 am
#1
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN**
Posts: 45,836
TG Systems migration to Amadeus: which modules are involved?
A number of messages are coming across the systems about a change to a new system for Reservations. Is the ancient system in the backoffice being migrated to Amadeus Altéa? Are they moving the DCS too?
Oct 9, 13, 2:04 pm
#2
Ambassador: Air New Zealand
Join Date: Dec 2006
Location: Wellington NZ
Programs: NZ Gold, EK Gold, Qatar Gold, Amex Plat, Accor Gold, Hilton Gold
Posts: 1,365
http://www.thaiairways.com
Dear Valued Customers
Due to the change of THAI Reservation and Ticketing system, please be informed that our Reservation and Ticketing Services will not be available during
Saturday, 12th October 2013, 0930 GMT (1630 Bangkok Time)
Saturday 12th October 2013, 2200 GMT (0800 of 13th Bangkok Time)
If you may need relevant services i.e. reservation / reservation amendment / cancellation, we would much appreciate if you could make an advance arrangement. However, other services will be provided as normal i.e. timetable / Flight Info / Check Booking / iCheck-in. Thank you.
We sincerely apologize for any inconvenience caused.
Oct 9, 13, 10:57 pm
#4
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,103
I recently booked a flight on TG via their website for December and hope the booking migrates correctly.
As the online booking website is already using Amadeus (with a separate TG record locator issued when I look at it on checkmytrip.com), is it safe to assume that minimal migration would be needed for online bookings?
I don't want to end up in a situation where double bookings would inadvertently occur.
As the online booking website is already using Amadeus (with a separate TG record locator issued when I look at it on checkmytrip.com), is it safe to assume that minimal migration would be needed for online bookings?
I don't want to end up in a situation where double bookings would inadvertently occur.
Oct 10, 13, 2:52 am
#5
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Original Poster
Join Date: Dec 2002
Location: MUC
Programs: LH SEN**
Posts: 45,836
Oct 10, 13, 2:11 pm
#6
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
DCS will be moved to Altea later and "step by step" or airport by airport station.
ROP members shall be enabled to arrange for Star Alliance Upgrade Awards by themselves online effective 17. Oct (target date). The Star Alliance Upgrade Award will then no longer be booked by reservations staff, but online booking shall become the only redemption channel.
Some other functions affecting ROP members might temporarily not be working between 13th and 17th Oct.
ROP members shall be enabled to arrange for Star Alliance Upgrade Awards by themselves online effective 17. Oct (target date). The Star Alliance Upgrade Award will then no longer be booked by reservations staff, but online booking shall become the only redemption channel.
Some other functions affecting ROP members might temporarily not be working between 13th and 17th Oct.
Oct 11, 13, 5:38 am
#8
Join Date: Jul 2009
Location: VZ
Programs: M&M, ROP, KrisFlyer
Posts: 1,028
Oct 11, 13, 9:09 am
#9
Join Date: Jan 2011
Location: BKK
Programs: TG/ROP*P; CX OW/G; LH M&M; UN Privilege; KC Nomad; IT Kingclub; SPG Platinum
Posts: 403
TG Systems migration to Amadeus: which modules are involved?
creole spirit: maybe true.
TG might lose its personal touch at the reservations / bookings side.
TG might lose its personal touch at the reservations / bookings side.
Oct 12, 13, 11:54 am
#10
Join Date: Aug 2004
Location: Darmstadt
Programs: LH SEN, QR Platinum, Bonvoy Plat, GHA Black, Hyatt Globalist
Posts: 760
At the moment KVS shows all TG booking classes with a "?".
ANA and Lifemiles show no Award availabilty at all, no matter when and where.
I guess this is because of the Migration?
ANA and Lifemiles show no Award availabilty at all, no matter when and where.
I guess this is because of the Migration?
Oct 12, 13, 1:51 pm
#11
Join Date: Dec 2008
Location: MSP
Posts: 217
Oct 12, 13, 5:17 pm
#12
Join Date: Jul 2011
Location: Melbourne
Programs: QF Gold
Posts: 1,068
Star Alliance Award Inventory
Okay, so as per their downtime schedule you can now book revenue and award tickets through Thai's website and ROP as of 5:00am Bangkok time on the 13th. But it appears star alliance award inventory is still zeroed out across the board. Does anyone have any further info on this and when it might be back up?
Oct 13, 13, 5:14 am
#15
Join Date: Jul 2009
Posts: 589
Those never showed up in Amadeus. Only in the old system. I forgot the name.
