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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

Old Mar 10, 18, 1:52 am
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Last edit by: Tokyoite
Direct copy of the first post by @pogonation.
FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.
Thought with the number of FCL and Spa questions littering this board it might be worth making a sticky with all the available information and also provide a place for members to ask their questions. Please let me know if you think it is a good idea and please let me know if any of the information I have included is wrong or if you feel anything else needs to be added.

Thai Airways Royal First Class Lounge

Link to webpage: FCL
Link to pictures courtesy of lounge guide.net: FCL pictures


Royal First Lounge at Concourse D, Level 3 - 1,400 sq.m. has been allocated for Royal First Class passengers with the capacity to accommodate 134 passengers at one time.

Opening hours: 05:00 am. 01:00 am.

Facilities:
2 VIP Rooms
6 Private Corners
22 Seated A-la-Carte Dining Room
Wi-fi Internet Corner with 4 PCs
Slumber Rooms
Shower Suites
Toilets with Wheelchair Accessible
TG First Class Check-in Facility
Smoking lounge


Lounge access rules:

Departures in TG or *A F from BKK = FCL access

TG F Arrival connecting to international TG C/Y = FCL access

TG F Arrival connecting to *A C = No FCL access

TG F arrival connecting to domestic TG C = officially no FCL access, however some people have been granted access in this situation.

*A F arrival connecting to TG C or *A C = no FCL access

1 guest is allowed when departing in TG F or *A F


Q: If arriving in TG F and departing in TG C the following day, will I get access to the F lounge?

A: Offically the answer is no as you need a same day ticket, however some people have been granted access in this situation. So very much a YMMV situation.

Q: If arriving in TG F and staying in BKK, is it possible to use the TG F lounge as an arrivals lounge?

A: Unfortunately this is not allowed, although exceptions have been made before. So officially it's not allowed, but there is no harm in asking.


Thai Airways Royal Orchid Spa

Link to webpage: Spa


Royal Orchid Spa at Concourse D, level 3 667 sq.m. is primarily designed to serve Royal First and Royal Silk Class passengers with full ranges of spa services.

Opening hours: 06:00 am. 11:30 pm.

General Facilities:
32 Seated Lounge Area
Healthy Snack
Hot/Cold Herbal Drink

First Class Zone Facilities:
3 Touch Of Silk Suites (Body Massage)
6 Neck & Shoulder or Relaxing Foot Massage Corners
2 Steam Rooms
2 Sauna Rooms
4 Shower Rooms
Toilets

Silk Class Zone Facility:
8 Neck & Shoulder or Relaxing Foot Massage Corners

Treatment Menu:

Touch Of Silk Massage (Full body oil massage - 60 minutes for First Class only) Ler's start your journey with a relaxing Touch of Silk full body oil massage. Delivered with the unique 'Thai touch', this massage will help to prepare your body for your onward flight by increasing blood circulation as well as relieving muscular tension and helping to provide the necessary hydration for your skin. On leaving the massage you will be left with an overall sense of well-being and total relaxation.

Neck & Shoulder Massage (30 minutes) This is a great massage for passengers who are stressed, work at the computer too much or don't relax well. Neck and shoulder problems from routine activities are among the most common area for massage therapists to address. Using specific techniques the therapist will work to loosen tight muscles around the neck and shoulders whilst simultaneously assessing how much tension is held in the body and how best to release it. You will board your flight feeling more relaxed and a little lighter on the shoulders.

Relaxing Hand Massage (30 minutes) Are your hands tired from all that clicking, driving, messaging and typing? If so, how about offering them a break and giving them a massage they truly deserve? By massaging the major channels/meridians of the arms and reflex points in the hands, this deep hand massage is designed to thoroughly release tension that accumulates in the hands and arms from our daily tasks. finishing with warm towels for both arms encourage muscle relaxation; this treatment can help to deliver a total sense of relaxation.

Relaxing Foot Massage (30 minutes) Let's help prepare your feet for your onward journey, by taking the weight of them and giving them a relaxing massage that they truly deserve. Foot massage is a well-known relaxation therapy to help take care of tired feet. With the gentle touch of the therapists' hands, a sense of overall relaxation is induced. Deeper pressure by the fingers will help to stimulate your vital organs.


Spa access rules:

TG F departure = F spa access

*A F departures = No spa access

TG C departures = C spa access

*A C departures = No spa access

TG F arrival connecting to TG C = C spa access, however some people have been offered F spa access in this scenario

No guest are allowed regardless of class of travel


Q: Is it possible to book the spa treatment in advance?

A: No. You can book at First class check-in, at the FCL or the Spa itself - they will indicate the approx waiting time if more than a few minutes.


I have had some PMs from newer members who are confused by some of the abbreviations on this post. If you need help understanding them, FT has a great tool for looking up their meanings in the FT glossary.
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FAQ: Royal First Class Lounge and Royal Orchid Spa information and access.

Old Sep 21, 22, 9:08 am
  #1501  
 
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 430
Originally Posted by chris63
There was full service in the F area of Prestige, i was in LXF & was given one of the Private rooms, Food Menu & Beverages are enhanced, Moet Champagne.
Is the spa open? Thanks.
54austin is offline  
Old Sep 21, 22, 9:55 am
  #1502  
 
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,216
Originally Posted by 54austin
Is the spa open? Thanks.
As has been reported many times, including in this thread - no the spa is gone and unlikely to reopen.
SKT-DK is offline  
Old Sep 21, 22, 9:57 am
  #1503  
 
Join Date: Oct 2012
Location: New York, NY
Programs: IHG Spire Ambassador, Hyatt Explorist, Hilton Diamond
Posts: 430
Originally Posted by SKT-DK
As has been reported many times, including in this thread - no the spa is gone and unlikely to reopen.
Thanks for your response! I ask because it is (or was until v recently) still featured on their website.
Global321 likes this.
54austin is offline  
Old Sep 23, 22, 9:57 am
  #1504  
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Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Originally Posted by 54austin
Is the spa open? Thanks.
No, ita still closed
chris63 is offline  
Old Sep 23, 22, 11:59 am
  #1505  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,077
Originally Posted by chris63
There was full service in the F area of Prestige, i was in LXF & was given one of the Private rooms, Food Menu & Beverages are enhanced, Moet Champagne.
I found the food menu rather poor...a far cry from the past...a lot of stuff from CP...beverage menu was ok except the choice (as no choice) of white wine...
BinSabai is offline  
Old Sep 23, 22, 12:03 pm
  #1506  
 
Join Date: Jul 2013
Location: BKK
Programs: TG ROP Platinum, M&M Senator, IHG Platinum, Accor Platinum
Posts: 8,077
here the main area of F section in the TG prestige lounge....



BinSabai is offline  
Old Sep 23, 22, 3:28 pm
  #1507  
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Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Originally Posted by BinSabai
I found the food menu rather poor...a far cry from the past...a lot of stuff from CP...beverage menu was ok except the choice (as no choice) of white wine...
Sure, its not back to the Glory days of TG FCL but a significant step up from what they have been offering & lets face fact, they are Bankrupt & in rehabilitation
BinSabai likes this.
chris63 is offline  
Old Sep 23, 22, 9:34 pm
  #1508  
 
Join Date: May 2001
Location: RNO, NV, USA.
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Originally Posted by BinSabai
I found the food menu rather poor...a far cry from the past...a lot of stuff from CP...beverage menu was ok except the choice (as no choice) of white wine...
Well there were four choices of red wine! 😊
BinSabai likes this.
restlessinRNO is offline  
Old Sep 23, 22, 10:54 pm
  #1509  
 
Join Date: Mar 2018
Programs: Thai Airways
Posts: 325
Originally Posted by chris63
Sure, its not back to the Glory days of TG FCL but a significant step up from what they have been offering & lets face fact, they are Bankrupt & in rehabilitation
And the ex FCL is now a Coral Lounge so let us be thankful for what we have and hope for an improvement (which may be gradual). BTW as I walked two the gate in Concourse C a couple of weeks ago the ex TG lounge on the right hand side had a sign stating that it will be a Coral Lounge.
maerim is offline  
Old Sep 24, 22, 4:43 am
  #1510  
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Originally Posted by restlessinRNO
Well there were four choices of red wine! 😊
Yes ! How very Thai
chris63 is offline  

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