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Thai Airways (TG) [NEWBIE LOUNGE] Ask Your Questions Here (Flame Free)

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Old Sep 20, 2012, 2:29 pm
  #751  
 
Join Date: Jan 2012
Location: USA
Posts: 39
Transfer at BKK

I am flying MEL-BKK, arriving BKK at 8:15pm, then depart BKK at 11:50pm to NRT. Both flights are operated by TG, I'm in Business Class on both, and we'll have checked bags. When I get to BKK, do I have to collect my checked luggage and/or go through passport control? Thanks in advance.
irishflyer07 is offline  
Old Sep 20, 2012, 3:00 pm
  #752  
hgp
Ambassador: Thai Airways
 
Join Date: Apr 2006
Location: MEL, SIN, CDG, DXB
Programs: EK*P, TG*P, SQ*PPS
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Originally Posted by irishflyer07
I am flying MEL-BKK, arriving BKK at 8:15pm, then depart BKK at 11:50pm to NRT. Both flights are operated by TG, I'm in Business Class on both, and we'll have checked bags. When I get to BKK, do I have to collect my checked luggage and/or go through passport control? Thanks in advance.
No to both luggage and passport control questions. All you need to do b/w flights is relax in the Royal Silk or Royal Orchid lounge and enjoy a 30 min massage in the Royal Orchid Spa if you wish.
hgp is offline  
Old Sep 21, 2012, 1:22 am
  #753  
 
Join Date: Jan 2009
Location: BKK
Posts: 6,741
Redeeming UA miles for TG C and F awards

I am looking into redeeming some UA miles I have for travel from Japan to Thailand on TG, and have a two questions:

1. Does TG tend to release additional C and F award inventory closer to the departure date if seats remain available? I want to travel in F, but if unavailable I might first ticket in Y or C and continue to check availability for F.

2. I believe that the TG standby upgrade system has changed a bit, and now some booking classes are ineligible for paid standy upgrades. Will a partner award ticket (UA) be eligible for standby upgrades? Ideally I would like to have the option to pay for an upgrade at the airport in the event that award inventory does not become available.

Any advice would be greatly appreciated.
MikeFromTokyo is offline  
Old Sep 21, 2012, 9:07 am
  #754  
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I have not had difficulty locating F awards on TG using UA miles intra-Asia, though my travel is usually at least a little flexible on dates. Therefore, I am not certain about TG increasing availability for close-in awards.

If you have high elite status with United, you can cancel or change award travel without penalty. You don't indicate programs or status on your profile, so this would have influence on whether to ticket in Y or C and change later.

I think your decision will need to be based on how flexible or important arriving on a certain date is compared with the desire to have TG F class.

I am not familiar enough with TG fare buckets and upgrade process to advise you on your second question.
goodeats21 is offline  
Old Sep 21, 2012, 5:49 pm
  #755  
 
Join Date: Sep 2012
Posts: 5
Does anybody have a good phone # for Thai? I emailed them about a leg of my award flight through United being dropped (USM) and wanted to inquire. Two weeks and no response, time to call! Thank you in advance
ollie293 is offline  
Old Sep 21, 2012, 6:54 pm
  #756  
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If you are US based (assumption as you are using United miles), it is easiest to call the staff based out of California:

Contact

Thai Airways International

Sales Office: Thai Airways International
(Reservation / Ticketing)
Address: 222 North Sepulveda Blvd. Suite 100
El Segundo, CA 90245
United States of America

Toll Free Number: (800) 426-5204

Phone: (310) 640-0097
Fax: (310) 322-8728
e-mail: [email protected]
[email protected]

[email protected]

United has some issues with dropping segments from partner carriers on award tickets, so hopefully you have already been in contact with United to fix the problem, and just want to confirm with Thai Airways that all is taken care of correctly.

And welcome to Flyer Talk !
goodeats21 is offline  
Old Sep 21, 2012, 8:04 pm
  #757  
 
Join Date: Sep 2012
Posts: 5
Originally Posted by goodeats21
If you are US based (assumption as you are using United miles), it is easiest to call the staff based out of California:

Contact

Thai Airways International

Sales Office: Thai Airways International
(Reservation / Ticketing)
Address: 222 North Sepulveda Blvd. Suite 100
El Segundo, CA 90245
United States of America

Toll Free Number: (800) 426-5204

Phone: (310) 640-0097
Fax: (310) 322-8728
e-mail: [email protected]
[email protected]

[email protected]

United has some issues with dropping segments from partner carriers on award tickets, so hopefully you have already been in contact with United to fix the problem, and just want to confirm with Thai Airways that all is taken care of correctly.

And welcome to Flyer Talk !
Thank you very much for the prompt reply and information. I have tried that email so I will give them a call. United said I'm basically SOL, so we will see what Thai says. More details in this thread

http://www.flyertalk.com/forum/unite...eg-flight.html
ollie293 is offline  
Old Sep 22, 2012, 1:17 am
  #758  
 
Join Date: Jul 2011
Location: Melbourne
Programs: Velocity Gold
Posts: 1,069
Thai Airways (TG) [NEWBIE LOUNGE] Ask Your Questions Here (flame free)

Thai won't be flying to USM any more, there will be no star partner to USM so you will have to pay your own way, nothing the airline can do.
travelislife is offline  
Old Sep 25, 2012, 7:10 am
  #759  
HGB
 
Join Date: Aug 2011
Location: Paris
Programs: AF Club 2000/ QR Gold/ TK Platinum/ Amex FB Platinium/ Visa Infinite Platinium
Posts: 27
Unhappy TG is a good airline but their Royal Orchid programme is lousy

Usually flights on TG, specially in C or F are pretty nice ans service good.
But do not enroll in their programme which has much more cons than pros:
* all miles automatically cancel after 3 years even if you fly with them;
* if on mileage your final destination is not Bangkok, then they will make you buy a second ticket!
* one way tickets request very many more miles than 50% of a return;
* on an international route, you can't ask a different class for each journey;
* etc.
HGB is offline  
Old Sep 27, 2012, 8:25 pm
  #760  
 
Join Date: Dec 2011
Location: NYC
Posts: 1,393
Noob here - the weight concept seems to be 30kg for C pax (traveling BKK-BOM-JNB-EZE on TG/SA Biz). How many pieces can that be?
HumbleBee is offline  
Old Sep 27, 2012, 9:42 pm
  #761  
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Originally Posted by HumbleBee
Noob here - the weight concept seems to be 30kg for C pax (traveling BKK-BOM-JNB-EZE on TG/SA Biz). How many pieces can that be?
Since you're dealing with a weight concept the number of pieces is irrelevant. You could have 6 bags at 5kg each if you desire.
dsquared37 is offline  
Old Sep 28, 2012, 6:50 pm
  #762  
 
Join Date: Nov 2006
Location: Chicago
Posts: 887
We are departing HKT, connecting in BKK to PEK to ORD. This was booked using UA Miles. Its TG up until PEK and then UA from PEK-ORD.

We are in Economy, and have no *A Status. What is our baggage/weight allowance? The e-receipt shows 1 bag only, but my understanding was TG flights to the US had 2....but i'm only on TG to PEK. So what rule applies, etc? Thank you.
hellyea is offline  
Old Sep 30, 2012, 11:34 am
  #763  
 
Join Date: Sep 2012
Posts: 3
BKK duty free in transit

We will be flying LHR/BKK/RGN and I would like to buy my duty free booze allowance in London as we have a fairly short transit time in Bangkok. Have had problems in the past at other airports with booze confiscated from transit passsengers even though sealed in a bag at London. Will this happen in BKK?
Scampston is offline  
Old Sep 30, 2012, 4:15 pm
  #764  
 
Join Date: May 2006
Location: BKK.DPS
Programs: P THAI,Diamond HYATT
Posts: 3,290
Originally Posted by Scampston
Have had problems in the past at other airports with booze confiscated from transit passsengers even though sealed in a bag at London. Will this happen in BKK?
Yes it will happen again, best bet is to buy just before you board the plane in BKK
BKKROP is offline  
Old Sep 30, 2012, 5:50 pm
  #765  
 
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
BKK 12 Hours

Hi

Travelling J on TG LHR BKK. Total 12 hour layover then TG BKK BOM.

plan to go to MBK market ( OT need to know where to buy sambal in bulk and "designer" products.

is there an arrivals lounge in BKK? pointers on avoiding any extra taxes since I will be leaving the airport.

On return, BOM BKK and then BKK NRT on TG A 380 J. Four days in Tokyo then NRT ORD on ANA.

Also have. AA EXP but suppose will have to stay with Star A for lounges ?

Thanks
HMPS is offline  


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