It's time to not forgive IBB. This crap needs to end.
 

What an incompetent bunch of morons.

How they manage to keep a job in this economy when there are undoubtedly many people, who actually have skills, looking a job is beyond me.

If their jobs were to be offshored it should take way less than 15 minutes for knowledge transfer.

As one who runs several small vBulletin boards (all of which incorporate vBSEO, as does FT), I will say that most people probably can't begin to fathom the complexity of the system. I've reamed my ISP any number of times in the last year.

Doing it all on the scale that FT does boggles even my mind.

That's not to excuse performance issues, but there's surely a lot more behind the scenes than meets the eyes. Hungry people looking for jobs are NOT the ones you want for this. You need to pirate the really good ones that are still employed!

Have you offered your technical expertise to them?

What I find interesting is that we very rarely had these problems when things were run by the House of Miles staff. They certainly did not have the resources of IB but seemed to make things work just fine for us.

That's a million dollar question for us to ponder today.

I had thought the technical aspect was the strong suit for IBB but they keep failing us since the takeover. :(

I agree, does IB stand for Ignorant Brand? or Ignore Brand?

and why is he called IB-Dick? You think he might want to be called Rich or Richard?
Tim at WebFlyer has a nice ring to it

If I worked for IB and read some of the posts in this thread, I would not be too inclined to fix things very quickly.

Are you suggesting that IBB should respond or react to personalities rather than to act in at least a minimally professional manner?

As you know many of us work with very complex systems on a daily basis. I would be fired if the product that I had a hand in performed this poorly. This is not to say that we have not flaws in releases but we work to fix them immediately. This has always been part of our release management - what if it is a disaster? This includes databases, software, network management.

I agree with your point of hiring the good ones though some may be unemployed because someone thought that it was a good idea to offshore their jobs but I don't believe that offshoring could do much worse than this - well it could, but several may do much better.


I'm swamped right now. Though I doubt that I'm the best, I'm still pretty good.

I'm suggesting that there are ways of complaining about problems politely and asking that they be fixed without nasty name calling.

good thing you don't

I think that most have shown a lot of patience and understanding that mistakes occur. When the mistakes are never ending patience does begin to wear thin.

This is not an issue that has been going on for a few hours or even a few days. Problems have been prevalent for months. People have been nice and we get responses from IBB such as (paraphrased) "FTers are a tough crowd". "FTTers will find a work around".

I may be able to find a work around but that should not be necessary after months. :td:

The folks at IB have always been more than friendly and professional. Unfortunately, timeliness has not been their strength. Perhaps FT just needs more IB TLC?

Exactly. One wonders whether it is lack of competence, lack of ability, or what.

There are some other HUGE boards run on this software and I have never experienced their being down -- much less incessantly riddled with problems that no one seems to know how to fix.

I agree the IB folks are nice, but they seem completely out of their league given how long these multiple messes have been going on.