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-   -   Searching: 1 problem and 1 question (https://www.flyertalk.com/forum/technical-support-feedback/610980-searching-1-problem-1-question.html)

reliant76 Oct 9, 2006 4:13 pm

Searching: 1 problem and 1 question
 
Problem: Lately, searching for 2 words seems to bomb out for me, on any type of search - in a particular forum, across all forums, etc. Putting an AND in between the words doesn't seem to help. Anyone else notice this recently?

Question: How would one go about searching for posts about an airline by its code, since search does not allow strings less than 3 characters? i.e. I want to search for any posts about HP (America West) in the UA forum.

Thanks!

Tim at WebFlyer Oct 9, 2006 4:54 pm

Unfortunately the best way to tackle this is probably with Google currently. It is not a perfect solution but can search with more search terms than the vB search can. This link will take you to a google search that can search FT only:

http://www.flyertalk.com/google_search.php

Searching for "America West United Mileage Plus" gets alot of results, so adding some other search terms there might help.

Savage25 Oct 10, 2006 2:01 pm

Is the search function having a problem? I am getting the following error when searching on keywords or doing "New Posts"


Database Error

There seems to have been a slight problem with the database.
Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologise for any inconvenience.


Clicking the refresh button returns the search results.

Tim at WebFlyer Oct 11, 2006 10:19 am

Search is currently down, we have the Google search link up to replace it for the time being and are working to get it back up.

Tim at WebFlyer Oct 11, 2006 10:47 am

You should not be having this problem now.

Savage25 Oct 11, 2006 11:28 am


Originally Posted by Tim at WebFlyer
You should not be having this problem now.

Thanks for all the hard work ^

NickW Oct 12, 2006 1:33 pm

Any search I do for a word seems to disconnect the session before a page arrives. I can search for user ID OK, it's just search for text that's causing problems.

Tim at WebFlyer Oct 12, 2006 4:23 pm


Originally Posted by NickW
Any search I do for a word seems to disconnect the session before a page arrives. I can search for user ID OK, it's just search for text that's causing problems.

Please see this post:
http://www.flyertalk.com/forum/showp...25&postcount=9

Thanks,

Dieuwer Oct 18, 2006 11:37 am

Search is down again: "ERROR: You tried to access the address http://www.flyertalk.com/forum/search.php, which is currently unavailable..."

Joshua at WebFlyer Oct 18, 2006 12:12 pm

I just checked all the servers and there don't seem to be any issues. Are you still getting this error?

Dieuwer Oct 18, 2006 12:20 pm


Originally Posted by Joshua at WebFlyer
I just checked all the servers and there don't seem to be any issues. Are you still getting this error?

YES:

Error!
Connection closed by remote server

You tried to access the address http://www.flyertalk.com/forum/search.php, which is currently unavailable. Please make sure that the Web address (URL) is correctly spelled and punctuated, then try reloading the page.

Joshua at WebFlyer Oct 18, 2006 12:57 pm

Let's figure out what is going on here, which page are you linking from when you get the error? What is the URL? Are you logged in? What Internet prowser are you using?

Dieuwer Oct 18, 2006 1:34 pm


Originally Posted by Joshua at WebFlyer
Let's figure out what is going on here, which page are you linking from when you get the error? What is the URL? Are you logged in? What Internet prowser are you using?

I am not linking anything. I am logged in at Flyertalk. I click on the white "Search" in the darkblue bar which heads the forums. I type whatever word and after about 30 seconds get the error message.
I use Opera 9.0.

Similar problem with IE: "This page cannot be displayed."

Joshua at WebFlyer Oct 18, 2006 2:36 pm

I am trying to duplicate the problem and have been unable to do so. So lets try a few more things. Which Operating system are you using? which version of Opera are you using? Have you tried turning your firewall off? have you tried restarting you computer? are you at work or home?

Explore Oct 18, 2006 3:38 pm

My Experience
 
I've often been unable to have the search function return results when typing multiple words or a relatively common single word like "award", even in just one forum. On Firefox for the Mac, I just get a blank screen with the word "Done" at the bottom. On Windows Internet Explorer, I get a "this page cannot be found" screen.

Can you get to the bottom of this?

Dieuwer Oct 18, 2006 4:38 pm


Originally Posted by Joshua at WebFlyer
I am trying to duplicate the problem and have been unable to do so. So lets try a few more things. Which Operating system are you using? which version of Opera are you using? Have you tried turning your firewall off? have you tried restarting you computer? are you at work or home?

Never mind...

Stewie Mac Oct 19, 2006 6:31 am

same problem for me.
 
logged into FT, using windows XP and IE 6.

In HHonors forum, click on 'search this forum':

enter 'Brussels' and hit search, get results
enter 'Brussels City' and get 'this page cannot be found'.

it seems to be a multiple word or common word problem.

Tim at WebFlyer Oct 19, 2006 4:34 pm

Yes, some suggestions for searching under our current search system can be found at:

http://www.flyertalk.com/forum/showp...25&postcount=9

Thanks,

slippahs Oct 19, 2006 7:13 pm


Originally Posted by Tim at WebFlyer
Yes, some suggestions for searching under our current search system can be found at:

http://www.flyertalk.com/forum/show...025&postcount=9

Thanks,

Tim, your link was parsed, could you please post it again?

Tim at WebFlyer Oct 20, 2006 9:12 am


Originally Posted by slippahs
Tim, your link was parsed, could you please post it again?

Doh, that has been fixed, actual link is:

http://www.flyertalk.com/forum/showp...25&postcount=9

Thanks,

Kagehitokiri Oct 22, 2006 8:54 pm

search seems to work very intermmittently for me as well.

when it is not working, it doesnt matter if i use FF/IE/safari on mac, or IE/FF on pc, none of them work.

also seems that the larger forums never work anymore.

TRRed Oct 23, 2006 2:33 pm

FWIW, still today, the searches which are not working for me seem to be multiple word searches (and I acknowledge Tim's suggestions about doing single word searches or using Google).


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