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-   -   Error message in logging out the 1st attempt (https://www.flyertalk.com/forum/technical-support-feedback/460399-error-message-logging-out-1st-attempt.html)

Rejuvenated Aug 8, 2005 1:36 am

Error message in logging out the 1st attempt
 
Why is it recently I have been unsuccessful in logging out of my user name account during the 1st attempt where I would get such message:

An error occurred while attempting to log you out. Click here to log out.
I would then have to click on that "Click here to log out" link on the 2nd attempt to finally have everything logged out. I've encountered this problem for almost a week on both firefox and IE.

Kiwi Flyer Aug 8, 2005 1:42 pm

I've also been getting this error lately.

Canarsie Aug 8, 2005 3:20 pm

...as have I, whether I am on a Macintosh computer using Netscape 7.02 on System 9.2.2 or using Safari 1.0.3 on Mac OS X 10.2.8.

slippahs Aug 8, 2005 4:47 pm

I've been getting that error message in addition to having to log in frequently.

tcook052 Aug 9, 2005 1:01 am

Whew, thought it was just me. :D

haubd Aug 9, 2005 1:59 am

Same here, but no problem re forced repeated log in
David

tlglenn Aug 9, 2005 1:57 pm


Originally Posted by haubd
Same here, but no problem re forced repeated log in

Ditto.

BEYFlyer Aug 13, 2005 9:37 am

Same here. Need to "Click here..." to log out completely. I seem to have solved the initial problem of constantly being thrown out simply by clicking on the box "Remember Me"...

ScottC Aug 13, 2005 10:29 am

I am having this problem too, Firefox 1.0.6.

Rejuvenated Aug 16, 2005 5:45 pm

It's been over a week and am still encountering the same problem.

lin821 Aug 20, 2005 1:26 am

Same Here!
 
It's been happening to me in the last two weeks too. Glad to know it's not just me. :)

Could it has something to do with the system tweaking things going on recently?

Tim at WebFlyer Aug 22, 2005 10:54 am

I have implemented a fix that should resolve this for anyone that has had this problem logging out. If you still have the problem the first thing to try is manually clearing your cookies for flyertalk.com, .flyertalk.com, www.flyertalk.com, web1.flyertalk.com and web2.flyertalk.com. If the logout doesn't work after doing this let us know... Thanks,

Canarsie Aug 22, 2005 12:02 pm

The fix worked for me.

The problem has been resolved.

Thank you once again, Tim at WebFlyer!

tcook052 Aug 22, 2005 6:59 pm

Thanks for going back to the one-step sign-out as it's back working for me. ^

UAL_Rulez Aug 26, 2005 6:07 am

I've been having the opposite problem. I didn't change a thing in my computer/browser configuration but as of yesterday, when I return to FT, it never automatically logs me back in even though I've ticked the "remember me" box.

Tim at WebFlyer Aug 26, 2005 9:15 am


Originally Posted by UAL_Rulez
I've been having the opposite problem. I didn't change a thing in my computer/browser configuration but as of yesterday, when I return to FT, it never automatically logs me back in even though I've ticked the "remember me" box.

Note that in the future you should start a new topic for a new problem, there is more of a chance of being missed if you have a new question/concern at the end of a thread of a resolved problem...

To resolve your problem, try logging out and removing all cookies as described above and then quit your browser (completely, closing all windows), then enter the browser again and attempt to log in with the remember me box checked. :D

Fraser Aug 26, 2005 5:08 pm

I thought it was a funny problem with my work computer! Seems to have sorted itself out in the last couple of days though ^

Rejuvenated Aug 27, 2005 3:00 pm

Yes. It seems that the error has been fixed and everything is back to the way it was!


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