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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Trending module topics not changing/updating (https://www.flyertalk.com/forum/technical-support-feedback/2179298-trending-module-topics-not-changing-updating.html)

jhaas2629 Dec 2, 2024 8:29 am
Trending module topics not changing/updating
 
All five threads have not received a new post since 11/16 or 11/17. Looks like this module is broken again. My visits to the forum have sharply decreased as a result...

IBJoel Dec 2, 2024 9:59 am
Originally Posted by jhaas2629 (Post 36710102)
All five threads have not received a new post since 11/16 or 11/17. Looks like this module is broken again. My visits to the forum have sharply decreased as a result...
Thank you, I'll open a tech ticket

IBJoel Dec 6, 2024 9:44 am
This should now be fixed!

jhaas2629 Dec 6, 2024 9:57 am
Yep it's working now, thanks for the quick resolution. EuroBonus Millionaire remains...it's been charting for weeks hahaha

PLeblond Dec 9, 2024 5:49 am
Looks like this may be stuck again. Does not seem to have changed in several days.

IBJoel Dec 9, 2024 4:34 pm
Originally Posted by PLeblond (Post 36725441)
Looks like this may be stuck again. Does not seem to have changed in several days.
I got an update just this second that we did a quick fix while working on a proper solution. It's a special character issue

PLeblond Dec 12, 2024 5:21 am
Originally Posted by IBJoel (Post 36726878)
I got an update just this second that we did a quick fix while working on a proper solution. It's a special character issue
Is it just me or are they still stuck? Not trying to put any pressure on anyone, simply want to know if it's just me and if not if there is an ETA on a fix.

Thanks again

IBJoel Dec 12, 2024 9:19 am
Originally Posted by PLeblond (Post 36732834)
Is it just me or are they still stuck? Not trying to put any pressure on anyone, simply want to know if it's just me and if not if there is an ETA on a fix.

Thanks again
Not just you but no ETA at the moment. I've been getting notifications of movement on the tech ticket, though

PLeblond Dec 12, 2024 9:56 am
Originally Posted by IBJoel (Post 36733417)
Not just you but no ETA at the moment. I've been getting notifications of movement on the tech ticket, though
Great. Thanks for the update.

jhaas2629 Dec 12, 2024 10:03 am
It happens to be working for me at the moment --- all the Last Posts are from today and the thread have changed

PLeblond Dec 12, 2024 11:06 am
Originally Posted by jhaas2629 (Post 36733535)
It happens to be working for me at the moment --- all the Last Posts are from today and the thread have changed
I do see that the "Trending" is updated, but the "New" and "Popular" still seem to be from last week. Progress!

IBJoel Dec 13, 2024 10:08 am
Originally Posted by PLeblond (Post 36733673)
I do see that the "Trending" is updated, but the "New" and "Popular" still seem to be from last week. Progress!
Ah OK, those are not visible on desktop, where we've been looking. I can add them to the tech ticket

PLeblond Dec 13, 2024 3:32 pm
Originally Posted by IBJoel (Post 36735918)
Ah OK, those are not visible on desktop, where we've been looking. I can add them to the tech ticket
Apologies for my usual obtuse confusion. Just to make sure we're talking about the same thing, I'm not on a mobile browser. I mean from the main page if one scrolls down to this section


https://cimg5.ibsrv.net/gimg/www.fly...6b026d2a97.png

IBJoel Dec 16, 2024 9:46 am
Originally Posted by PLeblond (Post 36736551)
Apologies for my usual obtuse confusion. Just to make sure we're talking about the same thing, I'm not on a mobile browser. I mean from the main page if one scrolls down to this section

Oh I just didn't notice those options on desktop (I only view the front page when someone reports something wrong). Same thing, just different site skins

PLeblond Dec 19, 2024 12:00 pm
Appears to have restarted, or at least showing different thgreads than those fomr 10 days ago. Thanks.


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