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-   -   Missing formatting buttons (Chrome Windows) (https://www.flyertalk.com/forum/technical-support-feedback/2145021-missing-formatting-buttons-chrome-windows.html)

moondog Dec 22, 2023 7:19 am

Missing formatting buttons (Chrome Windows)
 
It's possible, if not likely, that I've inadvertently created this pickle for myself and that there is an obvious fix, but for the past 2 days, all of my formatting (and functional) buttons have gone missing. I've only encountered this issue with Chrome running on Windows 11 (i.e. phone and other browsers are okay). Rebooting my computer hasn't helped.

IBkatherine Dec 22, 2023 12:10 pm


Originally Posted by moondog (Post 35842178)
It's possible, if not likely, that I've inadvertently created this pickle for myself and that there is an obvious fix, but for the past 2 days, all of my formatting (and functional) buttons have gone missing. I've only encountered this issue with Chrome running on Windows 11 (i.e. phone and other browsers are okay). Rebooting my computer hasn't helped.

Can you take a screenshot of what this looks like on your end? Have you cleared your cache for the site?

moondog Dec 22, 2023 3:06 pm

1 Attachment(s)

Originally Posted by IBkatherine (Post 35842868)
Can you take a screenshot of what this looks like on your end? Have you cleared your cache for the site?

I took a screenshot, and have attached it below (along with a simple annotation); I would have pasted an image instead if I had access to the relevant button. I did clear site cache, but that didn't help.

IBkatherine Dec 22, 2023 3:25 pm


Originally Posted by moondog (Post 35843258)
I took a screenshot, and have attached it below (along with a simple annotation); I would have pasted an image instead if I had access to the relevant button. I did clear site cache, but that didn't help.

Okay, can you try to log out of the site, and then restart your chrome, and then try again? It's turning up fine on my end, and i'm using chrome.

IBkatherine Dec 22, 2023 3:25 pm


Originally Posted by moondog (Post 35843258)
I took a screenshot, and have attached it below (along with a simple annotation); I would have pasted an image instead if I had access to the relevant button. I did clear site cache, but that didn't help.

Okay, can you try to log out of the site, and then restart your chrome, and then try again? It's turning up fine on my end, and i'm using chrome.

moondog Dec 22, 2023 3:43 pm


Originally Posted by IBkatherine (Post 35843296)
Okay, can you try to log out of the site, and then restart your chrome, and then try again? It's turning up fine on my end, and i'm using chrome.

Still not working...but, only on one computer/browser. So, I guess the problem must lie on my end somewhere. The thing is, I didn't change anything between yesterday and today.

IBJoel Dec 26, 2023 11:41 am


Originally Posted by moondog (Post 35843329)
Still not working...but, only on one computer/browser. So, I guess the problem must lie on my end somewhere. The thing is, I didn't change anything between yesterday and today.

Running any VPNs or content blockers?

moondog Dec 26, 2023 12:54 pm


Originally Posted by IBJoel (Post 35851052)
Running any VPNs or content blockers?

I've only been running a VPN about half of the time since I came back to the US 10 days ago, but that doesn't seem to affect this issue. I'm not sure about content blockers. My sense is that some script(s) might not be loading properly, but I have no idea what could/would cause such.

IBJoel Dec 27, 2023 8:59 am


Originally Posted by moondog (Post 35851186)
I've only been running a VPN about half of the time since I came back to the US 10 days ago, but that doesn't seem to affect this issue. I'm not sure about content blockers. My sense is that some script(s) might not be loading properly, but I have no idea what could/would cause such.

Are ads still appearing for you?

moondog Dec 27, 2023 9:10 am


Originally Posted by IBJoel (Post 35853010)
Are ads still appearing for you?

My account has been ad free for at least 10 years (since they made me an Ambassador), so no.

moondog Jun 6, 2024 12:11 am

I'm bumping this thread because the problem suddenly resurfaced today, and I can't recall how I fixed it last time (or if it fixed itself, but I doubt). Is there a setting somewhere to enable/disable this function?

IBJoel Jun 6, 2024 8:31 am


Originally Posted by moondog (Post 36286237)
I'm bumping this thread because the problem suddenly resurfaced today, and I can't recall how I fixed it last time (or if it fixed itself, but I doubt). Is there a setting somewhere to enable/disable this function?

You can go here and make sure your Message Editor Interface is set to "Full CKEditor" https://www.flyertalk.com/forum/prof...do=editoptions

But honestly I think your page is just not loading all they way

moondog Jun 13, 2024 9:04 am


Originally Posted by IBJoel (Post 36287012)
You can go here and make sure your Message Editor Interface is set to "Full CKEditor" https://www.flyertalk.com/forum/prof...do=editoptions

But honestly I think your page is just not loading all they way

This turned out to be the issue, and I'm guessing it was the issue the first time around. I'm honestly not sure how/when it could have been switched to basic (that's certainly not something I would ever do intentionally). I probably would have found that setting on my own if my life depended on it, but it is somewhat buried in the site FYI.

Zorak Jun 14, 2024 8:12 am


Originally Posted by moondog (Post 36302732)
This turned out to be the issue, and I'm guessing it was the issue the first time around. I'm honestly not sure how/when it could have been switched to basic (that's certainly not something I would ever do intentionally). I probably would have found that setting on my own if my life depended on it, but it is somewhat buried in the site FYI.

Have you edited any other options recently from the mobile interface? I vaguely recall that doing so might reset the editor to "basic".

moondog Jun 14, 2024 8:21 am


Originally Posted by Zorak (Post 36304999)
Have you edited any other options recently from the mobile interface? I vaguely recall that doing so might reset the editor to "basic".

Now that you mention it, I changed my time zone around the time I lost the buttons.


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