FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Trouble changing password (https://www.flyertalk.com/forum/technical-support-feedback/2107080-trouble-changing-password.html)

kgruber Jan 7, 2023 11:17 am

Trouble changing password
 
I used the "Forgot my password" link to get a new password by e-mail and was able to log in fine with it. I wanted to change my password to something more secure than the one that I was given. I entered that password, then entered the new one (which met all the requirements) twice, but when I submit I get the message "You have entered an invalid password." I've tried a few times and the same thing happens every time. Not sure what I'm doing wrong

IBJoel Jan 10, 2023 12:09 pm


Originally Posted by kgruber (Post 34902113)
I used the "Forgot my password" link to get a new password by e-mail and was able to log in fine with it. I wanted to change my password to something more secure than the one that I was given. I entered that password, then entered the new one (which met all the requirements) twice, but when I submit I get the message "You have entered an invalid password." I've tried a few times and the same thing happens every time. Not sure what I'm doing wrong

Assuming you are on a desktop/laptop, there should be a prompt at the top of the page where you change your password that explains what needs to be in your password (things like a capital letter, a number, etc) and special characters that are allowed


All times are GMT -6. The time now is 12:39 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.