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-   -   Not getting email alerts (https://www.flyertalk.com/forum/technical-support-feedback/2063170-not-getting-email-alerts.html)

happiest_at_40000 Dec 24, 2021 11:26 pm

Not getting email alerts
 
Hi

I seem to not be getting any emails letting me know of a new message in all the different forums/threads I am subscribed to. Just wondering what can I do to get the email alerts to come back?

Thanks

TWA884 Dec 25, 2021 8:26 pm

Go to Edit Options in My FlyerTalk and make sure that under the Messaging & Notification heading the Default Thread Subscription Mode is set to have you receive email notifications (instantaneously, daily or weekly). Then, scroll down and click on Save Changes. Your Subscribed Threads list will show which ones are set for email notifications. I have no idea how to edit those preferences, however, you can always unsubscribe and resubscribe to a thread and opt to receive email notifications on the new subscription.

happiest_at_40000 Jan 5, 2022 1:57 am


Originally Posted by TWA884 (Post 33843365)
Go to Edit Options in My FlyerTalk and make sure that under the Messaging & Notification heading the Default Thread Subscription Mode is set to have you receive email notifications (instantaneously, daily or weekly). Then, scroll down and click on Save Changes. Your Subscribed Threads list will show which ones are set for email notifications. I have no idea how to edit those preferences, however, you can always unsubscribe and resubscribe to a thread and opt to receive email notifications on the new subscription.

Thanks... Everything looks good in settings, it says I should be getting instant emails to alert me. However, I am still not.

I unsubscribed from a few threads and then went right back and subscribed to them but how do I do this in a quicker way or can I not? I cant seem to figure out how to Unsubscribe to all of them in 1 shot.. Although I guess when resubscribing I would have to go to each one, one at a time, and do it. ?

JMo74 Dec 11, 2022 10:31 pm

Is there any way to fix this without unsubscribing and re-subscribing? That sounds like a total pain. My emails on thread notifications stopped a few weeks ago. Settings are fine, they just stopped sending the emails.

PlaneSpeaking Dec 12, 2022 7:33 am


Originally Posted by JMo74 (Post 34826123)
Is there any way to fix this without unsubscribing and re-subscribing? That sounds like a total pain. My emails on thread notifications stopped a few weeks ago. Settings are fine, they just stopped sending the emails.

Same happened to me as of 2 weeks ago.

Fredrik74 Dec 14, 2022 12:35 am

Did something change recently? I haven't received notifications of a couple of quotes. It's a different thing but since it happened around the same time I wonder if some technical update has removed a few features.

plunet Dec 14, 2022 10:55 am

Is this the same issue as what is described in this thread?

https://www.flyertalk.com/forum/tech...summaries.html

PlaneSpeaking Dec 14, 2022 2:19 pm


Originally Posted by plunet (Post 34834028)
Is this the same issue as what is described in this thread?

https://www.flyertalk.com/forum/tech...summaries.html

Yes, I stumbled upon the other one after seeing this one!


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