20 October 21 New FT Menu - discussion, problems, suggestions, reactions
Oct 28, 2021, 8:00 am
#106
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,404
intment.
Oct 28, 2021, 10:14 am
#107
Join Date: Jun 2018
Programs: Alaska, Bonvoy, HH
Posts: 482
Frankly, as a web developer, I found the UX here to be kind of lousy even before the recent update. The navigation in particular seems to have gone through a number of different changes with remnants of multiple "versions" sort of cobbled together in an effort to help support different routes users may have grown reliant upon over the years and the result is in places pretty baffling and even redundant.
Those of you that are struggling to get the desktop view from mobile - your browser's "desktop site" option should help you there for the time being.
Those of you that are struggling to get the desktop view from mobile - your browser's "desktop site" option should help you there for the time being.
Oct 28, 2021, 10:58 am
#108
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,689
Frankly, as a web developer, I found the UX here to be kind of lousy even before the recent update. The navigation in particular seems to have gone through a number of different changes with remnants of multiple "versions" sort of cobbled together in an effort to help support different routes users may have grown reliant upon over the years and the result is in places pretty baffling and even redundant.
Those of you that are struggling to get the desktop view from mobile - your browser's "desktop site" option should help you there for the time being.
Those of you that are struggling to get the desktop view from mobile - your browser's "desktop site" option should help you there for the time being.
-J.
Oct 29, 2021, 11:11 am
#109
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,689
Good afternoon. We are now nine days into the broken website. Just hoping for some kind of update, even if it's just "we're working on it" 
-J.
-J.
Oct 29, 2021, 11:19 am
#110
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,915
a customer-oriented organization keeps its users in the loop about what's going on, even if it's just to periodically say "sorry, we still don't have a fix yet but it's still being worked on" so they know it isn't being ignored or abandoned.
Oct 29, 2021, 12:17 pm
#111
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
As MatthewLAX notes in the How to post photos thread:
I really now think that the IB programmers are shifting FT to a single code base and those who've learned to adapt on what was available on desktop or *phone will continue to see multiple types of breakage for a while.
David
David
Nov 3, 2021, 3:46 pm
#113
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
Two weeks is nothing.
Nov 3, 2021, 10:32 pm
#117
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,896
Nov 10, 2021, 12:37 pm
#118
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Avis PC, Natl Exec, Greyhound Road Rewards Z"L
Posts: 16,689
It has now been three weeks. Today for the first time I am able to upload a photo easily. Thank you for fixing that.
However the thread tools and other buttons at the top of the screen are still inaccessible.
-J.
However the thread tools and other buttons at the top of the screen are still inaccessible.
-J.
Nov 10, 2021, 11:17 pm
#119
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,915
Meanwhile, in ITA Software Matrix Airfare Search Consolidated Information and Help Thread today:
Refreshing, isn't it?
Hi All,
For many years, we have maintained Matrix as an informal demonstration platform for the advanced features of our flight search technology – the same technology that underlies Google Flights and many airline websites. Unfortunately, the current Matrix website implementation relies on an internally deprecated web platform slated for retirement.
As a result, a band of dedicated Google “20% time” volunteers has been working to rewrite Matrix using newer web technologies like Angular, while aiming to preserve most of the existing functionality. You can now try out the new Matrix at the following url:
https://partnerdash.google.com/apps/matrix/search
Use the new Matrix to search for itineraries with the control and power you are used to, including routing and extension codes, calendar searches, filters, and time-bars to visualize the resulting options.
Use the Send Feedback link right from the new Matrix to tell us what works and what does not. We read all the feedback we receive.
The Matrix Crew
For many years, we have maintained Matrix as an informal demonstration platform for the advanced features of our flight search technology – the same technology that underlies Google Flights and many airline websites. Unfortunately, the current Matrix website implementation relies on an internally deprecated web platform slated for retirement.
As a result, a band of dedicated Google “20% time” volunteers has been working to rewrite Matrix using newer web technologies like Angular, while aiming to preserve most of the existing functionality. You can now try out the new Matrix at the following url:
https://partnerdash.google.com/apps/matrix/search
Use the new Matrix to search for itineraries with the control and power you are used to, including routing and extension codes, calendar searches, filters, and time-bars to visualize the resulting options.
Use the Send Feedback link right from the new Matrix to tell us what works and what does not. We read all the feedback we receive.
The Matrix Crew
Nov 11, 2021, 1:46 pm
#120
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Meanwhile, in ITA Software Matrix Airfare Search Consolidated Information and Help Thread today:
Refreshing, isn't it?
Refreshing, isn't it?
David