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-   -   No Logout on Menu (https://www.flyertalk.com/forum/technical-support-feedback/2014875-no-logout-menu.html)

dansachs Apr 1, 2020 2:59 pm
No Logout on Menu
 
Sometimes I do not see an option to logout.
Chrome 80.0.3987.149 on Samsung Galaxy S7 Android Version 8.0.0 patch level December 1 2019.
https://cimg0.ibsrv.net/gimg/www.fly...77f5c62670.jpg

JDiver Apr 1, 2020 3:11 pm
Do you not get this option in the menu bar?


https://cimg5.ibsrv.net/gimg/www.fly...3e1332b39.jpeg

IBJoel Apr 1, 2020 3:39 pm
What happens if you reload the page or navigate to another page?

dansachs Apr 1, 2020 4:46 pm
Originally Posted by JDiver (Post 32255193)
Do you not get this option in the menu bar?


https://cimg5.ibsrv.net/gimg/www.fly...3e1332b39.jpeg
Probably did, didn't look! Will next time!

dansachs Apr 1, 2020 4:48 pm
Originally Posted by IBJoel (Post 32255285)
What happens if you reload the page or navigate to another page?
Didn't try. JDiver mentioned an option on the menu bar; will check for that if it happens again.

dansachs Apr 8, 2020 1:27 am
Ok
Happened again. Did not see a menu bar. I cannot scroll to see anything above what's in my screen shot. Going to another page does not help; I still can't get a logout option. BTW, no A blockers.

IBJoel Apr 8, 2020 8:29 am
Originally Posted by dansachs (Post 32274708)
Ok
Happened again. Did not see a menu bar. I cannot scroll to see anything above what's in my screen shot. Going to another page does not help; I still can't get a logout option. BTW, no A blockers.
I see you also don't have options like "Subscriptions" and "Messages". Let me investigate.

dansachs Apr 8, 2020 12:55 pm
Thanks. If it makes things clearer your screen showed a panel to the left of what I showed and information above what I showed. Neither were available to me.

IBJoel Apr 8, 2020 1:08 pm
OK, so I thought it was the mobile skin being in correct, but it appears fine. If it's still an issue for you (I tried "turning off and turning back on" a setting), could you please tried logging in with an incognito window?

dansachs Apr 8, 2020 5:46 pm
It doesn't happen often, usually I get a different menu which includes logout. Is there an explanation of the reason for two different menus?


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