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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Disruptive 2021 Ads on Mobile Device - Please Post SCREEN SHOTS (https://www.flyertalk.com/forum/technical-support-feedback/1952376-disruptive-2021-ads-mobile-device-please-post-screen-shots.html)

becks1 Mar 27, 2021 10:23 pm


Originally Posted by jbfield (Post 33125194)
Here are some more that I experience trying to look at this thread.


https://cimg8.ibsrv.net/gimg/www.fly...a4d3f8a837.png
(Above) As can see - there is no way to close this add. It also causes the rest of the page to fail to load - it's just blank white space.
...

(Below)
I have to wait a long time for the page to finish loading all it's built in adds and then I can scroll back to the thread page I was trying to look at. The add then appears towards the bottom:


https://cimg9.ibsrv.net/gimg/www.fly...e64cc7f27d.png

(Below)
As you might see from the horizontal blue progress bar, the website tries to load some more (earlier screenshots indicate the browser thought it had finished loading...but each time I get to the post that I intend to read, the ads in between the earlier posts in the thread start to load and this changes the lenght of the thread, causing me to loose my place).

The floating add then changes to become even bigger

https://cimg0.ibsrv.net/gimg/www.fly...dd709adab9.png


(Below) Then it turns into this one (also not able to close):
https://cimg1.ibsrv.net/gimg/www.fly...ae54a5c20c.png



Then eventually after scrolls back yet again to the post I was trying to read I get this floating one appear:
https://cimg2.ibsrv.net/gimg/www.fly...28b7ffca0f.png


Before I can click on the X to close it, the page crashes out:
https://cimg3.ibsrv.net/gimg/www.fly...f40cc951af.png


I give up...

iPhone 6s
iOS 14.4.1
Browser: Safari

I have this same issue in every visit to the forum for the past 2 weeks.

The site is unusable on iOS 14.4.1 on iPhone X because it gets stuck on that error page. I’m lucky if I can read 2 posts before that occurs - and I can’t get the link to open to post a screenshot.

What a bummer, used to visit daily.

hsk Apr 1, 2021 12:46 am

Def not an iOS only issue. My instance is from Android.

This has been raised to you guys for weeks, with several users replicating the annoyance and there's no solution? Get your buddies at AnyClip (https://www.anyclip.com/post/interne...inous-platform) to explain what's happening and fix please

IBJoel Apr 2, 2021 7:50 am

Sorry guys, I meant to reply earlier, but my home internet has been spotty this week.
Essentially, we can't replicate this. We had multiple people trying on long threads on Android and iOS. Anyclip, while yes, a little annoying, worked as it's supposed to: The video appears, shrinks when you scroll down, and you click the "X" and it disappears.

hsk Apr 7, 2021 2:21 am

Hi Joel, '"working as it's supposed to" and "little annoying" shouldn't be acceptable to you (or your ad partner) when user feedback is:

"turned your site into something similar to the click bait Facebook ad sites"
"the perfect way to turn people off"
"I give up..."
"What a bummer, used to visit daily."

If a handful of us have ventured into technical support to raise this, thousands others must be feeling the same way. Genuinely hope you don't accept this as OK.

IBJoel Apr 7, 2021 9:49 am


Originally Posted by hsk (Post 33158940)
Hi Joel, '"working as it's supposed to" and "little annoying" shouldn't be acceptable to you (or your ad partner) when user feedback is:

"turned your site into something similar to the click bait Facebook ad sites"
"the perfect way to turn people off"
"I give up..."
"What a bummer, used to visit daily."

If a handful of us have ventured into technical support to raise this, thousands others must be feeling the same way. Genuinely hope you don't accept this as OK.

The reality is this: Online advertising is changing. Video ads are here to stay. They let us keep the lights on and as you can guess, FlyerTalk took a hit, along with every other travel site the past year. If video ads aren't on your favorite sites, they soon will be. I have discussed this with our tech team. I have discussed this with our business team. When we receive feedback, I make sure it is heard by the right people.

hsk Apr 7, 2021 9:04 pm

It's not video ads we're protesting here - by all means, go video crazy until traffic resumes. It's the way these video ads disrupt/obstruct site content, often can't be closed, glitch up and freeze that we have comments about.

There is a way to do video ads. This is not the way. If you were able to replicate (ask anyclip to give you a demo) what we're experiencing, I'm optimistic you'd get frustrated and come to agree.

IBJoel Apr 8, 2021 7:55 am


Originally Posted by hsk (Post 33161028)
It's not video ads we're protesting here - by all means, go video crazy until traffic resumes. It's the way these video ads disrupt/obstruct site content, often can't be closed, glitch up and freeze that we have comments about.

There is a way to do video ads. This is not the way. If you were able to replicate (ask anyclip to give you a demo) what we're experiencing, I'm optimistic you'd get frustrated and come to agree.

I'm able to close every AnyClip ad. I don't know why a demo from the company would include bugs? I've spent hours on multiple devices, as has our tech team, trying to get one of these things to glitch up.

gnargel Apr 8, 2021 12:28 pm

It seems that the video ads automatically force Spotify to pause on my iphone (when playing on a bluetooth connected Sonos). Flyertalk is the only website that causes that. Seriously annoying.

Croupier Apr 27, 2021 5:38 am

Paka Paka FlyerTalk
This forum is dead to me, the adds are unbearable.
https://cimg9.ibsrv.net/gimg/www.fly...09f10f869b.jpg
https://cimg3.ibsrv.net/gimg/www.fly...409be406f6.jpg
https://cimg4.ibsrv.net/gimg/www.fly...87c9124936.jpg

IBJoel Apr 27, 2021 8:18 am

You can X out a few of those ads and the others are static and will just leave your screen as you scroll.

YOWgary May 17, 2021 4:43 pm

https://cimg0.ibsrv.net/gimg/www.fly...55859bc686.jpg

IBJoel May 20, 2021 8:47 pm


Originally Posted by YOWgary (Post 33259196)

Wonderful. I'll report. Thanks.

YOWgary Jun 5, 2021 11:44 am

https://cimg7.ibsrv.net/gimg/www.fly...04d8a62816.jpg
These ads are now hijacking maybe a quarter of all my FT page loads. I'm not having this issue on any other site, so I'm inclined to think the hijacking is at the server end rather than a virus on my phone.

krazykanuck Jun 6, 2021 2:15 pm

https://cimg2.ibsrv.net/gimg/www.fly...665aaaded3.png
ughhhh

IBJoel Jun 7, 2021 8:19 am

I'll report these. Thanks guys.


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