Flyertalk is burning up my Mac
 

I opened a few tabs on flyertalk, e.g. https://www.flyertalk.com/forum/amer...advantage-733/ and https://www.flyertalk.com/forum/citi...siness-24.html and then went to get ready for bed. When I got back 10 minutes later my laptop was too hot to touch. I checked activity monitor and saw this:

https://cimg9.ibsrv.net/gimg/www.fly...387d8092af.png

Of course my first gues is cryptocurrency mining, but can anyone confirm or deny? Any chance you could dial it down so that I can hold my laptop without burning myself?

Are you using a Macbook Air?

We are working with our ad and tech teams to reduce data usage of our pages.

Its been an ongoing issue for months.. not just Mac, but on PCs on multiple browsers. Open a FT page and the video ads max out a a core of the processor for each page/tab you have open.

I appreciate your attention to this issue. I wanted to report that this is still happening with some regularity both on my i7 MacBook Pro and my iPhone. On the Mac it becomes warm to the touch and the fans kick in at max speed. On the iPhone it becomes too hot to hold comfortably.

Hi Kurt,

Do you experience overheating on other media-intensive sites? Gizmodo sites and Netflix come to mind. Do you experience it on the FT homepage?

Just to add to this thread, my Mac Air has the same issues when using Safari to access FT. It's fine when using Chrome though. Seems to be some sort of compatibility issue? Safari now comes up with a warning that this webpage is using significant memory. Can't type responses to anything without sitting and watching the computer type the words about ten secs after I have actually hit the keys!!

And no, I have no issues on Safari with any other site. In fact, I can flick over to another open tab on another website and it runs fine.

I'm using iMac.
FT page is sluggish to start off, and then I always get a warning "This webpage is using significant memory" on top of the FT page.
I checked memory and the FT page is using more than 1GB memory! I can't leave the tab open just because the FT page use lots of memory.
Can I switch back to one older version somewhere?

I always get the "script stopped running" and "page not responding" errors with a total lock up. Win 8 on a Dell at work. no problems on my iMac at home.

Hi all,

This issue has been reported to our tech team, and is actively being investigated. My best advice for now is to clear cache and cookies regularly.

Thank you,

--Admin

Is there an update to this issue?

Every time I get on FlyerTalk, within five minutes I get the dreaded pinwheel spinning constantly which locks me out. No other site gives me this problem. To get back to FlyerTalk, I have to close the browser and start over. Not every time but regularly I also receive the warning "This webpage is using significant memory". This is also only on FlyerTalk.

I am using a MacBook Pro running macOS Mojave 10.14.1 and Safari 12.0.1

I'm sorry, I don't have any new information. Please refer to the post above yours re: clearing cache. Also try not to have a tab running FT open on your browser for too long if this is happening to you; you can go to your Task Manager and force the shutdown of the affected browser, then restart it -- that usually works in my experience.

I have the same problem on FT and had wondered if it was the result of browsing on my four-year-old Mac, but even after replacing it with a brand-new 2018 Mac Mini, I still routinely see the spinning pinwheel, my FT tab freezes, and Activity Monitor reports that FT is using over 100% of my CPU's power.

This is literally the only time my new CPU is taxed -- not to mention the only website doing it.

I realize you've reported it, and I don't mean to pile on, but something is seriously amiss with your site code and/or ad configuration.

People with this problem might try turning off javascript and see if that helps.

There's only one thing that helps, and we all know it.
Does this on Edge, does it on chrome but isn't as bad. 50% cpu usage.

Bumping an old thread. Just got my first Mac, a late 2019 MacBook Pro 16", with a Core i9 and 32GB or RAM. When using Safari, FT is so very sluggish and consumes 4-6GB for one page. Granted, it's a meal thread page, but still...

In Chome, memory use is normal of the same page.

What is it with Safari and FT?

Thanks,
-BlooJoo

Since reading this thread, I've noticed (because I knew to look for it) the overheating problem in addition to my laptop's warnings that the FT site was causing the computer to run slowly and use lots of energy. I think I've also gotten warnings about memory usage, but I might be confusing that with weather.com.

We are looking into possible issues with Catalina OS, so we may have some more info for you soon.

I'm getting those high power usage warnings on my MacBook when using flyertalk as well as the spinny beachball delay. Still using MacOS Mojave.

For the past three days it is taking over a minute just to load a single FT page.

I've usually got multiple tabs and browsers of FT open, and on my Macs I often have to have some sites stopped so as to stop the sites that are slowing down my use of whatever site/tab/browser I'm currently using. FT is one of the ones I have had to try to stop at times in order to make things run more smoothly for me in some ways. For what it's worth, I've had this issue less in the past day or two than I had in the weeks prior. And it was applicable (in this time frame too) to the machines running the High Sierra release of MacOS too.

For me, there has been no abatement of the issue over the last few days. In fact, last night, FT was still burning up my Mac.

Whatever is occurring with the FT page is now causing my browser to freeze and require quit and restart. Every five minutes on average.

You should install a Voldemort, this will solve all those issues.

I was also experiencing performance issues similar to those described above browsing the site on my 2019 iMac (Mac OS 10.15.2, Firefox 72.0.1). No such problems on my iPad and iPhone though.

I installed and ran CCleaner. What a difference, pages are now appearing instantly.

Could you give more details, both what it does and who makes it? I asked Firefox to search for CCleaner on the Add-ons page and it returned 304 items.

Any update here? I continue to get "This webpage is using significant energy. Closing it may improve the responsiveness of your Mac." on every FT page after about one minute. I don't have this problem with Chrome or Edge, but it's consistent on Safari. Thanks.

We haven't found anything, so it is likely a combination of factors that may vary by user. I would recommend using Chrome.

Thanks, but frankly seems more universal.

That condition occurs occasionally on my MacBook Pro using Safari. One of the culprits seems to be "Disnoted".

When you get the significant energy message, check the Activity Monitor. If Disnoted appears select it and Force Quit. After a while, the fan slows down and things return to normal. Quitting Disnoted does not seem to have any adverse impact. It will return in a few days to repeat the cycle.

This is an update which hopefully might help others.

Running CCleaner helped but after a few days FT would slow down again, so it was a case of rinse and repeat.

i was experiencing other performance issues with my iMac, particularly Finder which behaved sluggishly. This led me to think my Mac OS X system wasn’t quite right - while the hardware was new, the system had migrated over from an older iMac. So I scrubbed the hard drive and ran a clean install of Mac OS.

What a difference. The system, Firefox, FT have been firing on all cylinders since.

Thanks, but I had this issue on a brand new system (never had MacOS before). I've run Cleaner several times, no help.