Feedback on FT new style, March 2018
#661
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
A lot of the usability problems seem to be about fonts and other sizing, and the @IBJoel post that you mention suggests that there is some unanticipated effect in rendering. Is it that which is causing some of us to now have a reasonable experience but others still a troublesome one? Do you have a good sense of whether this is for example browser and / or device related?
#662
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
My 2 cents
I decided to wait a while before I post some comments since any design change normally looks negative at first until you get used to it.
But I would rather have the old layout back. It was more usable / ergonomic for me.
Here are some reasons and suggestions:
- the current font looks fresher and cleaner, but is actually more difficult to read and (at least for me) does not allow to read as fast as before. There is a lot of research about fonts and readability, suggest you spend more time in selecting something better
- Using the same font size for headers, titles, headlines does not help. Headers like "Last Post" should be smaller than the rest for example. Font size should follow importance
- It is nice to navigate to first new post, but you should also be able to navigate to top/bottom inside a thread or forum (the scroll bar does not work because of the dynamic loading)
- The layout is wasting a lot of space by adding to much white space inside the items. Often the screen is just filled with the sticky posts and you need to scroll.
- I like the like button, but it wasted a lot of space. Why not make it into a button like the news button?
- You should automatically remove double empty lines. Again: More information one one screen and less scrolling
But I would rather have the old layout back. It was more usable / ergonomic for me.
Here are some reasons and suggestions:
- the current font looks fresher and cleaner, but is actually more difficult to read and (at least for me) does not allow to read as fast as before. There is a lot of research about fonts and readability, suggest you spend more time in selecting something better
- Using the same font size for headers, titles, headlines does not help. Headers like "Last Post" should be smaller than the rest for example. Font size should follow importance
- It is nice to navigate to first new post, but you should also be able to navigate to top/bottom inside a thread or forum (the scroll bar does not work because of the dynamic loading)
- The layout is wasting a lot of space by adding to much white space inside the items. Often the screen is just filled with the sticky posts and you need to scroll.
- I like the like button, but it wasted a lot of space. Why not make it into a button like the news button?
- You should automatically remove double empty lines. Again: More information one one screen and less scrolling
#663
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Some of us grew up reading an information-dense medium called a book. Consequently, we were comfortable with the old FT format.
I am starting to suspect that this revised format is geared towards a generation whose attention span makes it difficult to transition from one line of text to the next, if the lines are too close together.
In other words, if your age is anywhere close to mine, we are not the market that IB is searching to reach.
#664
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
"dense" layouts are considerably harder to read. The research on this is unambiguous. Well used whitespace can massively increase the readability of a site.
I find the new layout much, much easier to read.
It's not a "dumb millennial never read a book" thing.
I find the new layout much, much easier to read.
It's not a "dumb millennial never read a book" thing.
#665
FlyerTalk Evangelist
Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB Gold, BW Diam Sel
Posts: 17,575
That's funny, because the font size is actually quite a bit smaller than it was before, at least on my desktop computer. (Of course, things keep being changed, AND there are different versions on different devices, etc., etc., etc.)
#666
Join Date: Nov 2007
Location: SW London
Programs: BAEC Silver; Hilton Diamond;a miscellany of other hotel non-statuses
Posts: 3,607
Yes, I think the devs must be very confused by the various request to make the same thing bigger / smaller. Hopefully if they need help understanding which devices are doing what they'll ask rather than randomly make it better for some (hopefully) while worse for others.
#667
No longer with Internet Brands
Original Poster
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
I have been told that a number of the style changes suggested here will be implemented on Monday. Please sit tight until then, and we will see where we are.
#668
FlyerTalk Evangelist
Join Date: May 2006
Location: SEA or BGR, Lower Earth Orbit
Programs: UA 1K
Posts: 17,217
#671
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,385
What has happened to the font colours? Edited a wiki on the EK Forum this morning and the colours used to differentiate lounge guesting offers and requests were not available to choose. And still won’t allow me to insert a screenshot to show the colours now available.
S
S
#673
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,004
So I can https://www.flyertalk.com/forum/edit...ost&p=29648825
drag and drop https://www.flyertalk.com/forum/newr...ply&p=29648825
buttons from the UI into my post? https://www.flyertalk.com/forum/newr...ply&p=29648825
Is that a featurehttps://www.flyertalk.com/forum/newreply.php?do=newreply&p=29648825
Feedback on FT new style, March 2018
Is making fonts the same size relly this hard....?
drag and drop https://www.flyertalk.com/forum/newr...ply&p=29648825
buttons from the UI into my post? https://www.flyertalk.com/forum/newr...ply&p=29648825
Is that a featurehttps://www.flyertalk.com/forum/newreply.php?do=newreply&p=29648825
Feedback on FT new style, March 2018
Is making fonts the same size relly this hard....?
#674
No longer with Internet Brands
Original Poster
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Changes/fixes have rolled out as of a few minutes ago. If you still see serious issues, please report them.
(FYI we always recommend clearing your cache after a new update)
(FYI we always recommend clearing your cache after a new update)
#675
Join Date: Mar 2009
Location: SJC / DPS
Programs: AS G75K, UA Silver
Posts: 1,757
Edit: back to normal now..didn't need to do anything
Last edited by pushmyredbutton; Apr 16, 2018 at 7:45 pm