Jan 1, 2018, 5:58 pm
Last edit by: JDiver
NOTE: Please see the 2019 Mobile Devices BUG REPORTS thread here.
Your full report (see above) will assist Internet Brands / FlyerTalk in handling these expeditiously. Admin / Tech attempts to respond to all reports speedily, but eliminating problems / bugs may require devising technical solutions that may require time. (Internet Brands operates during usual work hours on the U. S. West Coast; customary holidays, weekends, etc. are observed.)
To see how to include a screen shot in your post, once you have taken the screen shot follow the instructions "Inserting a photo or image from your device into a post:" in the first post in the thread http://www.flyertalk.com/forum/techn...mage-post.html
NOTE: Internet Brands and FlyerTalk discourage the use of software that modifies your FlyerTalk browsing experience (e.g. ad blocking software). IB / FT declines all responsibility for the use of such software and can not provide support or assistance if such software is used. As well, we remind you IB / FT can only provide FlyerTalk free to members because of the financial support of advertisers; using ad blockers denies IB / FT income that would normally pay for your free community membership and browsing experience..
Posts advocating, suggesting, or recommending use of ad blocking etc. software will be summarily deleted.
Link to Archive of 2017 FT 15 Nov 2017 Upgrade Tech Thread - BUG REPORTS.
ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS
Jan 31, 2018, 2:35 pm
#31
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,867
I find that often when I try to edit a post (of my own) on mobile in which I quoted someone, only the quotation is there to edit; any text that I added and posted is gone in edit mode. And it's not just a display glitch: if I click save, the post is modified to contain only the quotation, deleting any text I've added.
This is using an up-to-date iPhone 6s (iOS 11.2.5) with up-to-date Safari; it's been an issue for maybe a month or two, so dating back at least a few point releases of iOS. It happens usually but not always when I (try to) edit a post.
(I don't have access to my phone to produce screenshots at the moment.)
This is using an up-to-date iPhone 6s (iOS 11.2.5) with up-to-date Safari; it's been an issue for maybe a month or two, so dating back at least a few point releases of iOS. It happens usually but not always when I (try to) edit a post.
(I don't have access to my phone to produce screenshots at the moment.)
Jan 31, 2018, 2:52 pm
#32
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,973
Jan 31, 2018, 2:55 pm
#33
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
You are on a mobile device, I take it. This is a known bug that happens when you zoom in on a mobile device -- the right banner ad moves into the content column and covers the posts. We hope to have that resolved in a future software patch, but no eta as yet.
Thank you for reporting this and for your patience.
Thank you for reporting this and for your patience.
Jan 31, 2018, 3:06 pm
#34
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,973
You are on a mobile device, I take it. This is a known bug that happens when you zoom in on a mobile device -- the right banner ad moves into the content column and covers the posts. We hope to have that resolved in a future software patch, but no eta as yet.
Thank you for reporting this and for your patience.
Thank you for reporting this and for your patience.
Jan 31, 2018, 3:07 pm
#35
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Feb 1, 2018, 11:44 am
#36
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,950
(Don't have access to my phone now so I can't test at the moment.)
Feb 23, 2018, 8:25 pm
#37
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,913
Feb 26, 2018, 1:13 pm
#38
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,982
I'm still seeing the jumping back too. I've upgraded my iPhone 6 to latest iOS and this hasn't fixed it. It doesn't happen all the time but when it happens it's annoying. I've seen this behaviour both with and without an ad blocker running.
Feb 26, 2018, 4:00 pm
#39
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
The tool bar covering your typing is an issue that has been reported, and acknowledged, and I will update the thread when it's fixed. There is no ETA on that fix at this time. Wish I had better news.
Feb 26, 2018, 7:45 pm
#40
Join Date: Feb 2007
Location: YVR
Programs: Erstwhile Accidental AC E35K
Posts: 2,913
This wasn’t a problem before the November downgrade. I’m not having a problem on any other site.
Feb 28, 2018, 6:07 am
#41
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,982
On the jumping, prevailing wisdom is that you may be using very slow connections and the ads are still loading. Wait for the page to fully load and you will not see the screen jump.
The tool bar covering your typing is an issue that has been reported, and acknowledged, and I will update the thread when it's fixed. There is no ETA on that fix at this time. Wish I had better news.
The tool bar covering your typing is an issue that has been reported, and acknowledged, and I will update the thread when it's fixed. There is no ETA on that fix at this time. Wish I had better news.
Feb 28, 2018, 12:42 pm
#42
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Feb 28, 2018, 4:27 pm
#43
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,982
Feb 28, 2018, 4:44 pm
#44
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Feb 28, 2018, 8:13 pm
#45
Join Date: Apr 2004
Location: Ottawa
Programs: Cessna TTx Self-Fly
Posts: 2,982
Ah. I really don't want to use the full site in a small iPhone 6 so I'll just put up with occasional uncommanded scrolling. Hopefully the others who are experiencing this can give you some more feedback. Thanks for your help.