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Issues with FlyerTalk Expert Hotel Reviews? Report them here!

Issues with FlyerTalk Expert Hotel Reviews? Report them here!

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Old Jun 25, 18, 3:03 pm   -   Wikipost
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FT Expert Hotel Reviews Issues

Please report your Expert Hotel Review issues here.


FAQ: Why did FlyerTalk add them"Expert Hotel Review" feature?

The (FlyerTalk) website has rolled out a new hotel guide in which its members rate and review hotels from around the world. FlyerTalk “soft-launched” its Expert Hotel Reviews feature earlier this fall, but is now talking about the effort publicly for the first time.

What’s behind the effort to add hotel reviews? Tarr (Jeremy Tarr, FlyerTalk's editorial director) says such information has long been posted to FlyerTalk over the years, but it typically has come in users’ “trip reports” that have sprung out of the site's frequent-flier focused origins.

“FlyerTalk has a ton of information from a lot of expert travelers who have flown all over the world and stayed at shocking numbers of hotels,” Tarr says. “A lot of that information is often buried in the forums. We wanted to organize it into something that it is much more accessible to a broader audience.”

USA Today, 21 Nov 2016 - link

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Old Oct 23, 17, 8:26 pm
  #91  
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Though I have discussed this via email; please introduce a image rotation option. Even during desktop upload my images are not loading properly.
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Old Oct 24, 17, 12:34 pm
  #92  
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Originally Posted by gilbertaue View Post
Though I have discussed this via email; please introduce a image rotation option. Even during desktop upload my images are not loading properly.
I can only agree with this. It is extremely annoying.
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Old Oct 24, 17, 5:52 pm
  #93  
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Originally Posted by Goldorak View Post
I can only agree with this. It is extremely annoying.
How I resolve this issue is by cropping each photo I take before posting it. It helps resolve the issue on my end. However it is very troublesome and that is why I am posting lesser and lesser reviews.
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Old Oct 27, 17, 10:07 am
  #94  
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I know this is a real pain as I have manually fixed a few reviews myself. I have reported this issue to our dev team.
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Old Oct 30, 17, 5:06 pm
  #95  
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Hotel reviews in threads have lost their formatting and submitted reviews no longer show in your profile.
This issue has been brought to our tech team. Hopefully this can be resolved soon.
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Old Apr 24, 18, 1:16 am
  #96  
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Why are lots of hotel reviews not being counted at all in the section "hotel review badges"? I am not talking about a review being considered detailed. I mean a review being counted, period.

Some are counted and some are not; I cannot find what is the difference between them.
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Old Apr 24, 18, 2:20 pm
  #97  
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Originally Posted by escape4 View Post
Why are lots of hotel reviews not being counted at all in the section "hotel review badges"? I am not talking about a review being considered detailed. I mean a review being counted, period.

Some are counted and some are not; I cannot find what is the difference between them.
To be counted, it must be detailed.
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Old Apr 24, 18, 5:06 pm
  #98  
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Originally Posted by IBobi View Post
To be counted, it must be detailed.
The badge page shows two numbers: the number of reviews, and the number of detailed reviews in parantheses. I am NOT referring to the number of detailed reviews. I am referring to the first number.

For example, I have 4 Hyatt reviews, but the badge page shows:
2 reviews (1 detailed)
Why is the first number 2 instead of 4? It should be 4 reviews (3 detailed) or 4 reviews (2 detailed) or 4 reviews (1 detailed) but why is the first number 2 reviews, given that I have written 4? Several reviews are just not counted at all.

I realize that the badge is based on the second number (the detailed reviews) but since I am missing reviews (the first number), I believe I am missing detailed reviews too (the second number).
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Old Apr 24, 18, 5:56 pm
  #99  
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Originally Posted by escape4 View Post
The badge page shows two numbers: the number of reviews, and the number of detailed reviews in parantheses. I am NOT referring to the number of detailed reviews. I am referring to the first number.

For example, I have 4 Hyatt reviews, but the badge page shows:
2 reviews (1 detailed)
Why is the first number 2 instead of 4? It should be 4 reviews (3 detailed) or 4 reviews (2 detailed) or 4 reviews (1 detailed) but why is the first number 2 reviews, given that I have written 4? Several reviews are just not counted at all.

I realize that the badge is based on the second number (the detailed reviews) but since I am missing reviews (the first number), I believe I am missing detailed reviews too (the second number).
We will take a look.
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Old Apr 25, 18, 11:36 am
  #100  
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Originally Posted by escape4 View Post
The badge page shows two numbers: the number of reviews, and the number of detailed reviews in parantheses. I am NOT referring to the number of detailed reviews. I am referring to the first number.

For example, I have 4 Hyatt reviews, but the badge page shows:
2 reviews (1 detailed)
Why is the first number 2 instead of 4? It should be 4 reviews (3 detailed) or 4 reviews (2 detailed) or 4 reviews (1 detailed) but why is the first number 2 reviews, given that I have written 4? Several reviews are just not counted at all.

I realize that the badge is based on the second number (the detailed reviews) but since I am missing reviews (the first number), I believe I am missing detailed reviews too (the second number).
Can you look now and see if it seems correct?
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Old Apr 25, 18, 11:53 am
  #101  
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Originally Posted by IBobi View Post
Can you look now and see if it seems correct?
Unfortunately, nothing seems to be different for me. For Hyatt my hotel review badge summary still shows "2 reviews (1 detailed)" but the first number should be 4 instead of 2. Reviews are missing for other hotel chains as well.

When I look at the list of my reviews ("my profile", then "hotel reviews"), the line immediately below the written date is "Hotel: XXX". This line is sometimes a hyperlink in blue, and those reviews seem to be counted. However many other hotel reviews have the line "Hotel: XXX" in black and there is no hyperlink; those are the reviews which seem to not be counted. Whether they are detailed or not.
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Old Apr 26, 18, 5:12 am
  #102  
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One example would be Grand Hyatt Dubai. If I click on "hotel reviews" at the top then type "Dubai" in the search box, we can see 12 hotels have a review for Dubai. But Grand Hyatt is not one of them so somehow my review is not linking with the map and the master list of hotel reviews.
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Old Apr 26, 18, 2:07 pm
  #103  
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Originally Posted by escape4 View Post
One example would be Grand Hyatt Dubai. If I click on "hotel reviews" at the top then type "Dubai" in the search box, we can see 12 hotels have a review for Dubai. But Grand Hyatt is not one of them so somehow my review is not linking with the map and the master list of hotel reviews.
I have the same problem. I made recently a full review of Sofitel Beirut le Gabriel and it doesn’t appear on the map or using the search box.
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Old Apr 29, 18, 2:38 am
  #104  
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Originally Posted by Goldorak View Post

I have the same problem. I made recently a full review of Sofitel Beirut le Gabriel and it doesn’t appear on the map or using the search box.
I just went back to my review to discover that my full review has been transformed into a simple post (with all text aggregated) and all pictures have been deleted
What's going-on ??
https://www.flyertalk.com/forum/29563157-post5.html
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Old Apr 30, 18, 4:54 am
  #105  
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Originally Posted by Goldorak View Post
I just went back to my review to discover that my full review has been transformed into a simple post (with all text aggregated) and all pictures have been deleted
What's going-on ??
https://www.flyertalk.com/forum/29563157-post5.html
Same for me - indeed something is going wrong.

My Grand Hyatt Dubai post in the GH Dubai thread has been transformed and is now a simple post without pictures.
https://www.flyertalk.com/forum/29602221-post145.html

However if I go to my profile, then on the map I zoom on Dubai and click on the review, then it shows up properly with all pictures.
https://www.flyertalk.com/hotel-revi...out-beach-2425

The problem is that you cannot access the review from the master map on the "hotel reviews" link of FT so unless someone goes in the map in my own profile, they won't see it.

Also, today I posted a new hotel review for Andaz Ottawa. The review has the same problem in the thread: all text aggregated and no pictures.
https://www.flyertalk.com/forum/29698439-post26.html

And for this one, when I click on the map in my profile, the hotel does not appear in Ottawa, but rather in the middle of the map, somewhere south of Ghana, in the ocean. But at least, once again the review shows up properly with pictures.
https://www.flyertalk.com/hotel-revi...in-ottawa-2555
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