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Issues with FlyerTalk Expert Hotel Reviews? Report them here!

Issues with FlyerTalk Expert Hotel Reviews? Report them here!

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Old Jun 25, 18, 3:03 pm   -   Wikipost
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FT Expert Hotel Reviews Issues

Please report your Expert Hotel Review issues here.


FAQ: Why did FlyerTalk add them"Expert Hotel Review" feature?

The (FlyerTalk) website has rolled out a new hotel guide in which its members rate and review hotels from around the world. FlyerTalk “soft-launched” its Expert Hotel Reviews feature earlier this fall, but is now talking about the effort publicly for the first time.

What’s behind the effort to add hotel reviews? Tarr (Jeremy Tarr, FlyerTalk's editorial director) says such information has long been posted to FlyerTalk over the years, but it typically has come in users’ “trip reports” that have sprung out of the site's frequent-flier focused origins.

“FlyerTalk has a ton of information from a lot of expert travelers who have flown all over the world and stayed at shocking numbers of hotels,” Tarr says. “A lot of that information is often buried in the forums. We wanted to organize it into something that it is much more accessible to a broader audience.”

USA Today, 21 Nov 2016 - link

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Old Aug 12, 16, 4:22 pm
  #46  
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I have also several of my hotel review which are not counted as detailed reviews while I believe they should be. I link the concerned ones. IBobi, could you look at that please ?
http://www.flyertalk.com/hotel-revie...o-bangkok-1091
http://www.flyertalk.com/hotel-revie...ul-taksim-1093
http://www.flyertalk.com/hotel-revie...collection-660
http://www.flyertalk.com/hotel-revie...to-centre-1176

A non-related question : when you look at hotel reviews, you can see for some authors the word "EXPERT" added after their names and not for other authors ? What is this quality/title ?

Thank you
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Old Aug 12, 16, 4:27 pm
  #47  
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If you click EDIT on any of the reviews, at the bottom you'll be able to see what milestone is preventing the review from being considered "Detailed"

If the images are linked from a 3rd party site, they are not counted. They must be uploaded directly to the site.

The term "EXPERT" is given to members who have published at least 1 detailed review.


Originally Posted by Goldorak View Post
I have also several of my hotel review which are not counted as detailed reviews while I believe they should be. I link the concerned ones. IBobi, could you look at that please ?
http://www.flyertalk.com/hotel-revie...o-bangkok-1091
http://www.flyertalk.com/hotel-revie...ul-taksim-1093
http://www.flyertalk.com/hotel-revie...collection-660
http://www.flyertalk.com/hotel-revie...to-centre-1176

A non-related question : when you look at hotel reviews, you can see for some authors the word "EXPERT" added after their names and not for other authors ? What is this quality/title ?

Thank you

Last edited by IBtyen; Aug 12, 16 at 4:38 pm
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Old Aug 12, 16, 10:55 pm
  #48  
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Originally Posted by IBtyen View Post
If you click EDIT on any of the reviews, at the bottom you'll be able to see what milestone is preventing the review from being considered "Detailed"

If the images are linked from a 3rd party site, they are not counted. They must be uploaded directly to the site.

The term "EXPERT" is given to members who have published at least 1 detailed review.
Hi, I've checked my reviews and noticed that most of my reviews cannot hit the detailed option as the photo milestone is not hit. But I have definitely uploaded all the photos directly to the site yet at least half of my reviews encounter the same issue.
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Old Aug 13, 16, 3:57 am
  #49  
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Originally Posted by cocoleolol View Post
Hi, I've checked my reviews and noticed that most of my reviews cannot hit the detailed option as the photo milestone is not hit. But I have definitely uploaded all the photos directly to the site yet at least half of my reviews encounter the same issue.
Same for me.
I looked at this one I did :
http://www.flyertalk.com/hotel-revie...ollection-1039
and was 100% sure that the pictures were uploaded through the FT system and clicking on edit as suggested by IBtyen, it was showing 0/2 for pictures as the "non-compliant" item for the detailed review (my review contained at least 20 pictures). So I deleted 2 of the pictures and uploaded them again. Everything looks "compliant". But when I saved the changes, the review still doesn't appear as a detailed one
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Old Aug 13, 16, 4:00 am
  #50  
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Originally Posted by IBtyen View Post
The term "EXPERT" is given to members who have published at least 1 detailed review.
So why is this term not appearing for me. I have written about 15 of those ? See screenshot below with my review first (non expert) followed by 2 other expert fellows (and I know they are true experts ;-) . Thanks !
PS : apparently, I'm not the only one in that case.
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Old Aug 14, 16, 6:47 am
  #51  
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I too just posted an MO review. It says I have the two pictures, but I don't have the MO badge?
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Old Aug 15, 16, 12:14 pm
  #52  
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I've checked your reviews as they are all marked as a detailed review.

This hotel for example. You are the only one to review it, you can see it's marked as detailed:

http://www.flyertalk.com/hotel-revie...s-imperial-984

It shows up this way for all your reviews.

Originally Posted by cocoleolol View Post
Hi, I've checked my reviews and noticed that most of my reviews cannot hit the detailed option as the photo milestone is not hit. But I have definitely uploaded all the photos directly to the site yet at least half of my reviews encounter the same issue.
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Old Aug 15, 16, 12:19 pm
  #53  
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We are looking into this one.


Originally Posted by stimpy View Post
I too just posted an MO review. It says I have the two pictures, but I don't have the MO badge?
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Old Aug 15, 16, 12:20 pm
  #54  
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This was an old feature that will soon be removed.

Originally Posted by Goldorak View Post
So why is this term not appearing for me. I have written about 15 of those ? See screenshot below with my review first (non expert) followed by 2 other expert fellows (and I know they are true experts ;-) . Thanks !
PS : apparently, I'm not the only one in that case.

Last edited by IBtyen; Aug 15, 16 at 6:30 pm
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Old Aug 15, 16, 7:06 pm
  #55  
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Originally Posted by SkiAdcock View Post
Wasn't sure to post this in the wiki or the review section. Might do both.

Reviews override wikis when looking at threads. Example, if I go to the Marriott forum & scroll down the list of threads London County Hall is shown. It shows "Review" next to it, but not "Wiki" whereas with other threads that don't have reviews it will show "Wiki". So someone wouldn't know there was a wiki (which quite frankly can be more valuable than reviews at times) unless they open up the thread. Is there a reason "Review" overrides "Wiki", or is there a reason they both can't display when looking at the thread before someone opens it?

Cheers.
This is now fixed -- both REVIEW and WIKI will appear where appropriate.
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Old Aug 15, 16, 10:26 pm
  #56  
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Originally Posted by IBtyen View Post
I've checked your reviews as they are all marked as a detailed review.

This hotel for example. You are the only one to review it, you can see it's marked as detailed:

http://www.flyertalk.com/hotel-revie...s-imperial-984

It shows up this way for all your reviews.
And what about mine (see posts #46 and 49) ?
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Old Aug 17, 16, 11:02 am
  #57  
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I went through all your current reviews. Here are the review links and milestones needed for "detailed" status:

__________________________________________________ ____________

Character Milestone


Novotel Toronto Centre

http://www.flyertalk.com/forum/accor...l#post26028406

The Phoenix Hotel Yogyakarta - MGallery Collection

http://www.flyertalk.com/forum/accor...l#post25666197

The Park Lane Hong Kong

http://www.flyertalk.com/forum/accor...l#post25275018

__________________________________________________ ____________

Section and Character Milestone


Novotel Singapore Clarke Quay

http://www.flyertalk.com/forum/accor...l#post25664105

Sofitel Bali Nusa Dua Beach Resort

http://www.flyertalk.com/forum/accor...l#post25669558

__________________________________________________ ____________

Section Milestone


Mercure Istanbul Taksim

http://www.flyertalk.com/forum/accor...l#post24897774

Sofitel So Bangkok

http://www.flyertalk.com/forum/accor...l#post23851451

__________________________________________________ ____________

Image Milestone


Sofitel Phnom Penh Phokeethra

http://www.flyertalk.com/forum/accor...l#post22445483

Sofitel Phnom Penh Phokeethra

http://www.flyertalk.com/forum/accor...l#post15850886




Originally Posted by Goldorak View Post
And what about mine (see posts #46 and 49) ?
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Old Aug 17, 16, 11:13 am
  #58  
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Originally Posted by SkiAdcock View Post
Wasn't sure to post this in the wiki or the review section. Might do both.

Reviews override wikis when looking at threads. Example, if I go to the Marriott forum & scroll down the list of threads London County Hall is shown. It shows "Review" next to it, but not "Wiki" whereas with other threads that don't have reviews it will show "Wiki". So someone wouldn't know there was a wiki (which quite frankly can be more valuable than reviews at times) unless they open up the thread. Is there a reason "Review" overrides "Wiki", or is there a reason they both can't display when looking at the thread before someone opens it?

Cheers.
Originally Posted by IBobi View Post
This is now fixed -- both REVIEW and WIKI will appear where appropriate.
It's not fixed. If you look at the thread I mentioned, prior to the fix REVIEW showed & even though there was a wiki, WIKI did not show.

Post 'fix', now NEITHER REVIEW nor WIKI show, so no one would know there was either a review or a wiki until they opened the thread!

If there is a wiki only thread, wiki still shows. If there's a review only thread, review still shows. But now post-fix, if there's both then neither show. Looks like they flipped the wrong button re: display - turning them off when there are both vs. turning them on when there are both.

This is the thread I was referring to when I posted originally & which I just checked.

http://www.flyertalk.com/forum/marri...unty-hall.html

If you're scrolling through the threads on Marriott, the thread (currently) resides on page 9 (with pages set to maximum threads display per page), so you can see that neither review nor wiki displays for the thread.

Cheers.
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Old Aug 30, 16, 11:53 am
  #59  
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Can confirm that wiki & review both displaying in a thread is still not fixed. In fact adding one to the other makes them both disappear.

This thread originally had Review in the thread title. I added a wiki based on some information in the review. Not only did Wiki not appear in the thread title, the previously displayed Review disappeared.

http://www.flyertalk.com/forum/marri...ess-hotel.html

Looks like IT flipped the wrong button re: display - turning them off when there are both vs. turning them on when there are both.



Cheers.
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Old Aug 31, 16, 5:30 pm
  #60  
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Originally Posted by SkiAdcock View Post
Can confirm that wiki & review both displaying in a thread is still not fixed. In fact adding one to the other makes them both disappear.

This thread originally had Review in the thread title. I added a wiki based on some information in the review. Not only did Wiki not appear in the thread title, the previously displayed Review disappeared.

http://www.flyertalk.com/forum/marri...ess-hotel.html

Looks like IT flipped the wrong button re: display - turning them off when there are both vs. turning them on when there are both.



Cheers.
It's still in the tech queue to be worked on. No resolution yet. I will report when fixed. Thank you.
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