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-   -   United & AA technical problems...for all concerned (https://www.flyertalk.com/forum/technical-support-feedback/165018-united-aa-technical-problems-all-concerned.html)

RichardMEL Aug 29, 2001 2:24 am

Thanks - love this thread and convo (while UA is down... hmmm could make a few comments on this http://www.flyertalk.com/forum/wink.gif ). I'm a Sun person myself, but I don't work for them (LIH Prem you rock http://www.flyertalk.com/forum/smile.gif ), so I'm very interested too in the specs of what si going on.

The 4k/32k one is definately magic type numbers to watch, even more so if it's an older release of Solaris (eg: < 7).

Should we open up a "Geek Forum" for this? http://www.flyertalk.com/forum/biggrin.gif

dcpremex Aug 29, 2001 8:09 am

Do you have any idea when the UA board may be back up. Also - how about posting a notice on the front page about the UA board so that new users don't think that flyertalk doesn't have such a board?

Dorian Aug 29, 2001 9:14 am

I noticed that pprune.org closes their threads at 100 posts for 'board management' issues.

Dorian

robb Aug 29, 2001 12:20 pm

While I understand that the problem may not be the size of the forums (after all the largets forums are also the ones getting the most traffic on any given day), but is there a particular reason why the largest boards do not archive posts to an archive forum after so many posts or months?

There's very little functionality lost by searching the last 6 months separately from rest of time. I guarantee you that the commonly queried topics come up again and again now anyway, and an archive won't make people miss and repost questions anymore than they do now.

Like I said, just curious.

squeakr Aug 29, 2001 12:44 pm


<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dgolds:
One more observation:

The three fora that are down regularly (MilesBuzz, American, United) all have &gt; 4K threads and &gt; 32K posts. Those can often be magic numbers that cause bugs to reveal themselves. Quite possible UBB was never QA'ed for that amount of posts. If you haven't followed up with InfoPop on this being a possibile source of our misery, I strongly suggest you do so.

If either a 4K or 32K limit is causing a problem, you might start to see problems in Coupon Connection (which just reached over 4K threads) or Delta (which is about to go over 32K posts.

Michael, I wonder if you might be willing to post your configuration here (or e-mail it to myself and others who are interested in helping out).

ClueByFour: I love you, man...
</font>
OOH I love when you guys talk data corruption...


Dorian Aug 29, 2001 4:16 pm

As well...Infopop would certainly love to have nFT running on their 'bigger' product OpenTopic. They would suck another $80k +++ out of Randy that way...

Dorian

LIH Prem Aug 29, 2001 6:26 pm

I agree with you, Clue, about the flat files. It must be a nightmare to fix them when they do get corrupt.

I wish I knew what they were running this thing on. Can you figure it out?

-David

unagi1 Aug 29, 2001 7:38 pm

Michael at FT has soaked up the suggestions, in a well intentioned way, but I think those who have insight could help even more if he would disclose the hardware and OS they are running. Other posters have made assumptions, that I would have hoped that Michael would have taken as nudges to disclose what they're running, but all the helpers are doing now is flying blind. Michael, how about prying loose a little info about your config...?

RichardMEL Aug 29, 2001 11:03 pm

Perhaps they don't want to reveal that Sabre is running everything under contract, and that's why AA's board works again and UA's has gone down the toilet!!!

http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif http://www.flyertalk.com/forum/biggrin.gif

Or maybe it is just time to upgrade that old Vic-20 to a C-64 http://www.flyertalk.com/forum/wink.gif


------------------
RichardMEL, UA 1K
A Star Alliance Member.

geordie6 Aug 30, 2001 12:51 am

My suggstion is for Randy to take some miles from an account and redeem a First Class round trip from Pittsburgh to Colorado Springs, and lay on a darn fine lunch and dinner for Clue By Four and Michael , and I suspect the problem might be readily solved. :-)

RedRobin Aug 30, 2001 6:37 am

I'm with RichardMel,

I think either Sabre is running the show,... or UAL gave randy and crew all the 1K swu's left over for the entire year,.... in order for him to keep the board down and all of us without knowning if the reconfiguration of the fleet is done and other burning issues...

UAL IS DOWN, but help is under way... I am happy to know so many of us are trying to get this issue solved.

RedRobin

unagi1 Aug 30, 2001 8:51 am

geordie6 has made an excellent suggestion http://www.flyertalk.com/forum/smile.gif

Sagy Aug 30, 2001 11:43 am

Any official word on the status of the United forum? Is there an ETA for a fix or creation of a replacement forum?

Thanks,


------------------
Sagy

bpratt Aug 30, 2001 11:50 am

RE: 4K and 32K limits and other magic numbers.
Don't assume that a "power of 2" limit is always due to a bug. I used to manage a product that displayed info in tables, and I specifically limited the max size to 1024 rows. I could have picked any number, but using a power of 2 meant that everyone assumed it was a technical limit and didn't bother asking me to increase it :-)

Bob

PremEx Aug 30, 2001 6:42 pm

Michael...United seems to be up and humming along nicely now. Whatever you did...Thanks (and hope it "sticks")!

I notice however that the total FlyerTalk Miles post count is still indicating a low 449,250 posts and the United forum only has just over 8,000 posts. I assume you archived some stuff to get things going again?

Any idea when you'll be able to bring 'em back?

[This message has been edited by PremEx (edited 08-30-2001).]


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