Is the United board down?
 

I can't access it. Other forums are a little sluggish too for me, but United forum does not show at all.

I am also unable to access the United board. All others I've tried have been fine.

United is grounded for me as well.

No luck here either. Looks like its down. No trouble with the other boards.

Hello everyone.

Yes, I'd have to say that there appears to be something wrong. I suspect server load at the moment. I was able to get in but it was ungodly slow. I'll keep an eye on it throughout the evening and see if it shapes up or if it's going to take more drastic measures.

Thanks for helping me keep an eye on it and for your patience in this continuing matter.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201

Well .. I'd say that it needs further attention. The entire thing is dog slow and forget about accessing the UA forum.

Lots of forums are currently down... Mileage run included...

Eek! It's completely gone now!

That's just indicative of UA's management and customer service, isn't it?

Well done, webflyer! http://www.flyertalk.com/forum/biggrin.gif

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RichardMEL, UA 1K
A Star Alliance Member.

I think we'd rather that FlyerTalk not try to emulate the airlines' levels of customer service or satisfaction....

Thank you, Michael .. it's great now.

-David

It's up again...Thanks.

I noticed while it was down that the total FlyerTalk Miles post count went down from over 500,000 post to way below 500,000 posts. Maybe the United forum disappeared for awhile?

At any rate, shouldn't there be a phase 2 on the 500,000 post contest as a result? http://www.flyertalk.com/forum/wink.gif

Dead again. http://www.flyertalk.com/forum/frown.gif

Dead as a dodo here. http://www.flyertalk.com/forum/frown.gif

It would be nice if the tech folks at FlyerTalk would take a proactive stance by keeping its members informed and updated when problems exist.

I've never seen such an uninformative group ever. Great product, poor responsiveness to problems.

The Buzz also seems down for me over last few hours.

Good evening all.

This is to let you know that I hear you and that I'm on it.

If you'd like to see more about what I have to say regarding the various continuing problems, please see this thread: http://www.flyertalk.com/forum/Forum72/HTML/000344.html

Thank you for your time and patience in this matter.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201

The United forum was working well today, but is down tonight. The last post was at 8:08pm, 4 hours ago.

yes the UA board is down - existing posts can be accessed using the search function (UA forum, yesterday) and I just answered to one post afterwards succesfully.

United board has been down for several hours .... AGAIN.

Good Sunday morn to you all!!!

Yep, it sure is down again isn't it. Bummer! So much for the work a did the other night. http://www.flyertalk.com/forum/smile.gif Well, I guess I'll try bringing it down again and attempting yet another repair.

Please accept my apologies for the inconvenience.

Thank you for your patience, it's greatly appreciated.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201

gone again.

Sweet Willie, Michael posted an announcement saying that he was taking the United board down at 9:30am, hoping to have it down briefly. I'm horrible at links, so I won't try to link to the announcement - which will likely disappear anyway when Michael brings the board back up.

Michael, I've really appreciated your announcements the last two days that you've seen our posts and you are working on the problems. When I can't access my favorite forum, it's comforting to know that you are aware of the problem.

It also helps me realize how much more frustrating it must be for you than even we addicted FlyerTalkers when the solutions you think you've implemented aren't sufficient. And the board problems are sure keeping you busy through one of the last weekends of the summer.

I can see Michael is doing his darndest here, and that is really appreciated especially on a weekend. But Michael the fact one or all of the 3 biggest boards, Buzz, AA and UA seem to be very slow or totally fritzed nearly one day out of two for months now must by now surely sending an obvious message? It never happened with the older version of FT. If the platform you are using is a more powerful milti-featured UBB, the current madness is even more surprising.

Why not go BACK to the other UBB program? That worked most of the time by my observation. "If it aint broke, don't fix it"? Spreading FT into a well used and a little used Siberia zone seems to have been widely unpopular and that and moderators seem to be the only real differences from the old board. And both are still attracting much comment.

Good evening everyone.

Well, after many, many hours trying to get United to buck up, I've had no success...as I'm sure that you all are very,very well aware.

Everything that normally fixes these sorts of situations, even temporarily, is not working to fix this particular problem.

That said I must admit defeat and let you all know that I'm at the end of my courses...so I will be calling in the big guns...InfoPop!!! I think that if anyone has the answers to this particular dilema it must surely be the creators of the software itself...wouldn't you agree? Hopefully they'll have a solution.

Given the above here is my tentative plan...I will be deactivating the United forum until further notice. I will then contact InfoPop early in the morning and see what we can find out about this and numerous other issues. I'll then take steps to implement as many of their suggestions as is feasible and let you be the judge of the outcome....deal?

Please accept my deepest apologies for the situation and continue to be as supportive in your communication with us as you can bring yourself to be.

Thank you for your time and attention in this matter.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201

Problems restoring your data after a crash ?
I suspect, you use an Oracle database ...

chaos?

[This message has been edited by pierre mclopez (edited 08-27-2001).]

Good morning everybody. Yes, the United forum is down...unfortunately. It's defintely one of the worse problems I've seen in the 4 years or so that I've been working the board. I worked for well over 9 or 10 hours on it yesterday and nothing that usually fixes the problems had any effect on this situation.

I will be calling InfoPop here shortly and hopefully they'll be able to help me get this situation under control...yes, pierre mclopez it's pure chaos. http://www.flyertalk.com/forum/smile.gif What would my life be without it...I wouldn't know what to do. LOL...

P.S. ahrz, I wish the data in question was in a database...Oracle or otherwise, but alas it's only flat files many, many thousands of them...actually closer to a million now I believe. The flat file structure that InfoPop opted for in their product is one of the biggest curses to this product as far as I'm concerned. http://www.flyertalk.com/forum/smile.gif

Thank you all for your patience and please help me spread the word that there is an announcement up here in several places explaining the situation.

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Michael at WebFlyer
mailto:[email protected][email protected]</A>
2428 Hall Ave.
Grand Junction, Co. 81501
970.263.4201