Netscape Hanging
 

I use Netscape 4.73 running on NT Workstation. Recently I have been running into a problem that only happens on Webflyer.
I will get the following error displayed just below the tabs on the top section of the site
http://ad-adex3.flycast.com/server/j...t2.htm;/509129

This is followed by some text that says

The following errors were encountered:
Connection Failed

The System Returned:
Connection Refused

I can do nothing else on the site when this happens. I can enter a new url and go to another site but am unable to click on any links on these sites. As an example, on quote.yahoo.com I can enter a ticker but cannot click to get the quote.

When I close Netscape and restart it the problem remains. After closing Netscape I Crl-Alt-Del and view the task manager, I see netscape still running although it is not visible on the screen or taskbar. If I kill the process I can then restart Netscape and browse until your site causes the same problem.

Any thoughts?

TW

TW -- I'm running Netscape 4.75 on Win98. Same problem as you experience, and it started just a few days ago. By turning off Java and Java Script I can "snap it out of it", then close Netscape, then restart Netscape, recheck Java and Java Script. Weird...

the same things, since I upgraded to Netscape version 4.75 Macintosh last week happens now to me, always when FlyerTalk automatically starts a java script.

I have been running this version of Netscape for a couple of months. The problem just started. My guess is that the problem is with whatever code flycast.com is running??

I hope it gets fixed soon.

TW

Anyone going to look into this?

Thanks

TW

the culpright seems to be the js-adex3.flycast.com server (at least, if Netscape doesn't hang up completly, but 'just let's me wait for some 5 minutes, I sometimes get the error message that Netscape couldn't find that server ...). http://www.flyertalk.com/forum/frown.gif

[This message has been edited by Rudi (edited 08-25-2000).]

I know from some recent exploration that WebFlyer has had several upgrades lately - in my case, using IE, I'm experiencing no pblms on the regular BB, but have lost all sounds and even the tab for sound options in the chat room. You may be interested in the other thread re: sounds in this section. It's a Java handling pblm in both cases, I think.

Yes, I've noticed this on both NT and 98. I'll click a link and nothing will happen for several seconds, or maybe not at all. Then I pretty much have to shut down Netscape with the Task Manager and try again or give up.

It seems like I have just a few minutes, maybe five, before this happens and causes me to have to restart Netscape.

To say it plainly, this sucks big-time.

Add me to the list of unhappy Netscape browser users. I switched over to Internet Explorer and cleaned out my cache to see if that would help, so far I'm not having any problems. It's interesting to hear that other people attribute this to a java problem between FT's server and their browser.

It is definitely a Netscape problem...

IE should work unaffected...at least it has for me. Continual problems with Netscape. http://www.flyertalk.com/forum/frown.gif

Me too I am afraid, although my main problem sounds a little different. I either find that Netscape crashes completely, or I can't directly click on any links. However, I am still able to 'open link in new window' using a right mouse button click.

Cue for FT administrator from infopop's tech support bb:

"Some of your pages and links work fine with Netscape 4.73, but some hang up. When it works in IE, but not in Netscape, it usually means you have some code errors in the HTML you added. IE is very tolerant, but NS will choke if there are any unclosed table tags or other HTML errors. I am not fluent in JavaScript, but there could be errors there, also."

Apparently fixing a rogue tag fixed the problem for another infopop user.. worth a look for our netscape friends..

IE works fine in the BB - it's only in the chat room where there are pblms and those are java problems..which mysteriously were 'fixed' late last night but not working again this morning!


[This message has been edited by svpii (edited 08-27-2000).]

I'm also having the same problem, usually when I'm near the bottom of the airlines' boards. Using Netscape, my system suddenly locks, and will not let me click on anything else. I have to log off-default- to get it to restart. Hasn't yet happened on any other website.

bj-21.

I'm having major problems both at work (NT using Netscape 4.?) and at home (Mac 8.5.1 and Netscape 4.5). At work I have the same problem above with being able to go to various sites after the problem occurs but clinking on any links does nothing. I have to completely reboot my computer. At home on my slow but lovable Mac everything is fine until Java starts. I then get obscure remarks on the bottom of my browser like "Applet HP AlogrithmBanner started" and "Applet Transitionsenor started"!!! Then my Mac either crashes or the cursor goes to the graping hand cursor. I'm sure that this is all connected to the advertising links but this needs to stop. What was wrong with the old method? Or can we go to a different ad server? Much more of this and I'm going to have to consider stop visiting this site which is my favorite on the internet.

Just thought I'd bring this one up again. I have had problems with this ever since the this thread has been going on? What about the others here?

It's been said that it's a Netscape problem, but, after all, about 50% of people use Netscape.

"It's been said that it's a Netscape problem, but, after all, about 50% of people use Netscape."


Absolutely NO way! Maybe 4 years ago! http://www.flyertalk.com/forum/wink.gif

I am sooooooo ashamed of myself. but now I must admit (sorry baobab): I switched a week ago from Netscape 4.72 (Mac-version) to MS Explorer 5.04 (Mac-version) ... only because my Netscape Communicator starts hanging in Flyertalk after a short time and I had to restart Netscape again and again.

Indeed, shame on you, Rudi. Anyone at FlyerTalk ever look at this issue?

Sorry to say that Netscape and FT still don't seem compatible on my computer either. I tried Netscape again today and still find that at a certain point it inevitably ends up hanging. Any comments from our webmaster?

I also have problems with FT, and more recently, since I upgraded to Netscape 4.75 on Mac OS 9.04. I upgraded hoping that would help, but if anything my problems have been worse. And I'm NOT going over to the dark side...forget MS IE!

In defense of our FT technical friends:

I've taken a look around the "problems post installation" boards on infopop - the providers of Ultimate Bulletin Board. Their moderator responses are harsh, rude, and frequently downright insulting.. and the people posting are their customers! It's no wonder FT is having some difficulty in getting straight-up help. I will add that one reason I was there was to evaluate their product for commercial purposes within my company's service. Based on the apparent attitude there, I am no longer considering them.

According to the answers I've found there regarding some of your Netscape problems, which include "we have no problems with Netscape.. it's your problem", it appears there can be a number of reasons why FT may be having this problem.. one of them I posted earlier in this thread.

I think the short answer is switch to IE! http://www.flyertalk.com/forum/biggrin.gif

[This message has been edited by svpii (edited 10-13-2000).]

... well, sad yes, I am now 'with the enemy': IE Explorer 5.02 (Mac verman version).

The Mac OS system 8 (on my Performa at home), 9 on my Mac in the office and 9 too on my i-book all shared the same Netscape-'hanging' problem and I had to restart Netscape when surfing on FlyerTalk in average every 15 minutes before. No problem now. But please do give me my Netscape back by correcting the problems

Michael,

I think I might have a threory on some problems folks are having with browser crashes (mainly Netscape). Bare with me.

First, the pop ad at the bottom of a typical FlyerTalk page that now has the annoying sound file. I got it again today. It is an ad for "netstocks.com." It is NOT a normal animated GIF. I went to right click on the ad to get the URL for you, and instead of getting the usual properties window, I got a "FlashPlayer4" control panel.

So, my theory is that if visitors don't have the FlashPlayer4 plug-in in their browser, it is causing it to freeze or crash.

That's my theory. Whatever it is it's annonying as heck!

Once in a while, Netscape hangs while loading a new page of FlyerTalk. It displays the top two frames correctly but the bottom frame which displays the actual FT content, is blank and Netscape is frozen at "97 bytes read".

Just as with all the other Netscape problems pointed out in this thread, you know that at this point, Netscape is toast. If you close Netscape and restart it, the problem persists. The problem is that Netscape doesn't close properly and you have to manually kill the process.

Win95/98:
1. Close Netscape
2. Do a Ctrl-Alt-Del to bring up the Close Program dialog box.
3. Select "Netscape" and click "End Task"
4. You may need to repeat steps 2 and 3 a few times until...
5. The "This program is not responding..." dialog box pops up at which time you can click "End Task" again to kill the process for good.
6. You should be able to restart Netscape and things should work fine again with FT.

For WinNT/2000:
1. Close Netscape.
2. Bring up the Task Manager and kill the netscape.exe process. (Ctrl-Alt-Del and select "Task Manager")
3. You should be able to restart Netscape without trouble.

These procedures let you shut down Netscape cleanly and restart it (i.e. I'm simply providing a workaround solution), but don't really address the underlying issues with Java etc.

I hope this is of use to people with similar problems with Netscape.

FewMiles..

Thanks for the information, fewmiles - I've been having the same problem, and could only get active again by re-booting the computer...which also required re-connecting to my ISP, restarting Netscape...I could fix dinner during the time all this took. http://www.flyertalk.com/forum/frown.gif

Hopefully with these ideas I'll be using a different smilie in the future!

for Mac versions of Netscape [*]once you hang, you don't have to leave Netscape[*]open preferences (Netcape)[*]go to advanced[*]disable java script[*]reclick the page you wanted to open[*]before closing Netscape for your day's browsing session, enable java script again (to be fully functionable for the next session again).

Rudi's solution works on PCs as well. A life-saver!

Good morning everybody. Thank you all very much for the cooperation amongst yourselves and us...your careing for one another is always so inspiring...I can't imagine a nicer group of people.

This is primarily to let you know that I'm aware of the problems with Netscape and have been in contact with InfoPop about them and they assure me that they are on it. Hopefully they'll have a good solution very soon. They seemed a little reluctant to broach the subject initially but they seem more responsive these days.

Keep the feedback coming and I'll keep on top of this particular problem and hopefully all will be well soon.

------------------
ThanX...
Michael at WebFlyer



[This message has been edited by Michael at WebFlyer (edited 10-23-2000).]