Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

IP Blocking and VPN Access to FT Blocked Issues (consolidated)

IP Blocking and VPN Access to FT Blocked Issues (consolidated)

Reply

Old Nov 13, 14, 7:40 pm
  #1  
Original Poster
 
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 847
IP Blocking and VPN Access to FT Blocked Issues (consolidated)

I started using a VPN on my personal PC and phone a few weeks ago. Everything works fine except for FT; the site doesn't load when I am routing through the VPN. It works fine when I don't use the VPN, but it's annoying to have to disconnect and reconnect. Any suggestions? Might FT be blocking my IP address? Thanks.
amejr999 is offline  
Reply With Quote
Old Nov 15, 14, 5:26 am
  #2  
 
Join Date: Apr 2012
Location: SIN, PIE
Programs: AA-EXP, SQ-PPS, Marriott PP
Posts: 203
Is this a work VPN or a personal one? I use Private Internet Access and have noticed some of their Euro headends are/were blocked. All my other VPNs (SSL or IPSEC) work just fine.
iadp is offline  
Reply With Quote
Old Nov 15, 14, 7:53 am
  #3  
Original Poster
 
Join Date: Aug 2004
Programs: Marriott Plat
Posts: 847
Yep, it's Private Internet Access. I'm using the Florida one so I can try switching, perhaps.
amejr999 is offline  
Reply With Quote
Old Nov 15, 14, 11:22 am
  #4  
 
Join Date: Apr 2012
Location: SIN, PIE
Programs: AA-EXP, SQ-PPS, Marriott PP
Posts: 203
Ah cool, try the Netherlands headend. That one works for me and it has lots of bandwidth.
iadp is offline  
Reply With Quote
Old Dec 24, 14, 12:31 am
  #5  
 
Join Date: Apr 2013
Posts: 187
IP Blocking and VPN Access Blocked Issues (consolidated)

I'm using VPNs to log into to FlyerTalk. Certain ones always timeout. Are particular IPs being blocked?
SwisherTown is offline  
Reply With Quote
Old Dec 26, 14, 3:05 am
  #6  
 
Join Date: Nov 2012
Posts: 3,531
Originally Posted by SwisherTown View Post
I'm using VPNs to log into to FlyerTalk. Certain ones always timeout. Are particular IPs being blocked?
Yup, FlyerTalk very obviously blocks some IPs belonging to data centres where VPN servers are hosted.
AllieKat is offline  
Reply With Quote
Old Dec 26, 14, 10:02 am
  #7  
 
Join Date: Aug 2010
Location: BKK
Programs: AA Plat, HH Diamond, SPG Gold
Posts: 2,396
Afaik, IB does not unilaterally block any vpn IPs, and IP blocking is used pretty much as a last resort. That said, if the the IP(s) in question really have been blocked, it's possible it was done in error while dealing with a spam attack or other disciplinary action.

The best course of action is to send a PM to the IB techs, giving the specific IP or IP range that appears to be having access difficulty. If there is an inappropriate block in place, it would be good to get the issue corrected so others don't encounter the same problem.
aBroadAbroad is offline  
Reply With Quote
Old Dec 27, 14, 10:15 am
  #8  
 
Join Date: Nov 2012
Posts: 3,531
Originally Posted by aBroadAbroad View Post
Afaik, IB does not unilaterally block any vpn IPs, and IP blocking is used pretty much as a last resort. That said, if the the IP(s) in question really have been blocked, it's possible it was done in error while dealing with a spam attack or other disciplinary action.

The best course of action is to send a PM to the IB techs, giving the specific IP or IP range that appears to be having access difficulty. If there is an inappropriate block in place, it would be good to get the issue corrected so others don't encounter the same problem.
Will do when I get home and can test my VPN provider's different endpoints. I know you block a lot of VPN IPs in the Netherlands, presumably due to spam coming from the same data centres.
AllieKat is offline  
Reply With Quote
Old Feb 12, 15, 1:16 am
  #9  
 
Join Date: Jun 2011
Location: PEK
Programs: SPG Plat, A3 *A Gold, HH Gold, IHG Plat
Posts: 392
VPN access to FT blocked

I am unable to access Flyertalk.com through Astrill OpenWeb VPN.

This is quite frustrating as direct access to FT form mainland China is sloooow.

How can access from a VPN be restored?
sthubbar is offline  
Reply With Quote
Old Feb 12, 15, 2:09 am
  #10  
 
Join Date: Apr 2014
Programs: United Plat and falling
Posts: 100
try switching VPN servers

I was having a similar problem last week, but found that by switching servers, I could access FT. Hope that helps.
fischi is offline  
Reply With Quote
Old Feb 12, 15, 1:07 pm
  #11  
 
Join Date: Jun 2011
Location: PEK
Programs: SPG Plat, A3 *A Gold, HH Gold, IHG Plat
Posts: 392
Originally Posted by fischi View Post
I was having a similar problem last week, but found that by switching servers, I could access FT. Hope that helps.
fischi,

I've also heard that it is possible to contact some admins here to remove the block. Any idea who to contact?
sthubbar is offline  
Reply With Quote
Old Feb 12, 15, 4:41 pm
  #12  
 
Join Date: Apr 2014
Programs: United Plat and falling
Posts: 100
Originally Posted by sthubbar View Post
fischi,

I've also heard that it is possible to contact some admins here to remove the block. Any idea who to contact?
Nope. Sorry. But each forum
Has a moderator - you could start with this forum.
fischi is offline  
Reply With Quote
Old Feb 13, 15, 10:58 am
  #13  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,121
I'll point this query out to Admin.

JDiver
Senior Moderator
JDiver is offline  
Reply With Quote
Old Feb 13, 15, 12:47 pm
  #14  
Administrator
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,802
Looking into this guys.
IBobi is online now  
Reply With Quote
Old Feb 13, 15, 4:12 pm
  #15  
Moderator: American AAdvantage, TAP, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 61,121
Originally Posted by IBobi View Post
Looking into this guys.
Thanks!
JDiver is offline  
Reply With Quote

Thread Tools
Search this Thread