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-   -   Can't jump to other forums when accessing via Iphone (https://www.flyertalk.com/forum/technical-support-feedback/1625380-cant-jump-other-forums-when-accessing-via-iphone.html)

beachfan Nov 1, 2014 7:27 pm

Can't jump to other forums when accessing via Iphone
 
When I access Flyertalk website on my Iphone 5S via Safari, I have problems jumping to another forum. The rolling menu at the bottom for jumping to other forums has two subforums pre checked - the one that I'm in and the one two lines above. Before I can select anything, it jumps to the one two lines above.

It's been a couple of weeks. Any thoughts? I"m on the latest IOS.

enviroian Nov 2, 2014 9:43 am

exact same problem with my 5S

GB Nov 6, 2014 3:25 pm

Same problem. Makes the mobile site totally unusable. Very frustrating.

IBobi Nov 6, 2014 5:57 pm

Verified and reported.

GB Nov 19, 2014 10:26 am


Originally Posted by IBobi (Post 23803874)
Verified and reported.

Any update on this? I actually reported it to FT on October 1st.

JDiver Nov 19, 2014 11:53 am


Originally Posted by GB (Post 23866220)
Any update on this? I actually reported it to FT on October 1st.

The post date is 1 Nov. ;)

GB Nov 19, 2014 3:21 pm


Originally Posted by JDiver (Post 23866794)
The post date is 1 Nov. ;)

Thank you, but I actually sent a PM on October 1st. When nothing was done, I followed up with a post in this forum a month later.

IBobi Nov 19, 2014 7:34 pm

I do not have a solution yet, but I have bumped it with tech; thanks for hanging in there!

GB Dec 2, 2014 12:50 pm


Originally Posted by IBobi (Post 23869049)
I do not have a solution yet, but I have bumped it with tech; thanks for hanging in there!

Any resolution to this issue? It really has been taking a long time. Thanks.

IBobi Dec 2, 2014 1:09 pm

This has been verified, but as it is an edge-case scenario affecting a small number of users, tech has not been able to devote time to it yet. Thanks for your patience!

beachfan Jan 15, 2015 1:35 am

Still broke

GB Jan 17, 2015 3:17 pm

This really is ridiculous. I haven't been able to use FT on my Iphone since October with no effort to fix the bug. Its 2015 now and it would be great if FT would be responsive to this issue affecting Iphones. Three months with zero progress or updates is an embarrassment to FT.

IBobi Jan 19, 2015 4:11 pm

Try it now?

corky Jan 19, 2015 6:47 pm

Just started this afternoon....can't jump on my Note 3 or my home PC. Really makes things difficult....what gives?
:confused:

IBobi Jan 19, 2015 6:51 pm


Originally Posted by corky (Post 24197666)
Just started this afternoon....can't jump on my Note 3 or my home PC. Really makes things difficult....what gives?
:confused:

Are you saying that until today it worked for you and now it doesn't?

And for those with iOS devices, it's working now right?

Canarsie Jan 19, 2015 7:44 pm

This technical issue could explain why my Forum Jump pop-up menu is now blank instead of displaying the forum in which I am currently viewing — and no, this problem I am experiencing is not from a mobile device.

Is there any relation between these two issues?

IBobi Jan 19, 2015 7:48 pm


Originally Posted by Canarsie (Post 24197941)
This technical issue could explain why my Forum Jump pop-up menu is now blank instead of displaying the forum in which I am currently viewing — and no, this problem I am experiencing is not from a mobile device.

Is there any relation between these two issues?

The blank is from today's iOS fix.

corky Jan 19, 2015 8:27 pm


Originally Posted by IBobi (Post 24197689)
Are you saying that until today it worked for you and now it doesn't?

And for those with iOS devices, it's working now right?

yes...exactly. It has worked for years and now it doesn't. Nothing shows up in the box unless I click on in & scroll through all the forums.

essxjay Jan 19, 2015 10:28 pm


Originally Posted by IBobi (Post 24197689)
And for those with iOS devices, it's working now right?

No. Instead of the two prechecked subfora as I had a few days ago I've now got the problem exactly as Canarsie and corky describe. The problem is same whether I'm browsing on my iPhone 5c with Safari or Mercury or on my laptop with FF, Safari, Opera or Chrome, logged in or logged out. (And yes, I'm really that promiscuous with browsers.)

ETA: I use the full site version on my phone.

fwiw, A couple of days ago after reading the OPs comments I checked whether the problem extended to the Move option in the Thread Tools menu in one of forums I moderate. (No problem there.) I realize the item list is different between the two menus because of mod permissions but thought this comparison exercise was worth mentioning.

corky Jan 19, 2015 10:30 pm

still not working on my android phone or home PC.

tcook052 Jan 19, 2015 10:54 pm


Originally Posted by essxjay (Post 24198602)
No. Instead of the two prechecked subfora as I had a few days ago I've now got the problem exactly as Canarsie and corky describe. The problem is same whether I'm browsing with Safari or Mercury.

Me too and thought it was just my PC issue.

MSPeconomist Jan 19, 2015 11:44 pm


Originally Posted by Canarsie (Post 24197941)
This technical issue could explain why my Forum Jump pop-up menu is now blank instead of displaying the forum in which I am currently viewing — and no, this problem I am experiencing is not from a mobile device.

Is there any relation between these two issues?

This is what I've been seeing today on my ipad2 with safari. It's blank and if I automatically click to return from a thread to the forum main page, I get a page saying that it's invalid. However, I can expand the forum jump drop down menu to list the FT fora and then click on the one I want as usual. The problem is that an unexpected additional step is needed to stay in the same forum.

SkiAdcock Jan 20, 2015 10:53 am

Happening with both my Kindle Fire HD and also my PC laptop. As oliver2002 noted in other thread, very annoying!

Cheers.

IBobi Jan 20, 2015 12:37 pm

So, the problem now is that the forum jump box starts off as BLANK -- not that forum jump doesn't work at all (as was the original issue in this thread)?

Canarsie Jan 20, 2015 12:41 pm


Originally Posted by IBobi (Post 24201987)
So, the problem now is that the forum jump box starts off as BLANK -- not that forum jump doesn't work at all (as was the original issue in this thread)?

That is correct.

IBobi Jan 20, 2015 2:31 pm

There is still an iOS 8 issue for those using Apple.

-Until IOS8 releases an update, this won't be 100% fixed
-IF you have an IOS8 device, now the forumjump works, but it will not default to the value of the forum you are in
-All other devices and desktop are back to 100% normal behavior with default saving the location

tcook052 Jan 20, 2015 7:34 pm

Seems problem solved now. ^


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