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-   -   NOTICE: chat is offline (https://www.flyertalk.com/forum/technical-support-feedback/1617140-notice-chat-offline.html)

IBobi Oct 1, 2014 12:31 pm

NOTICE: chat is offline
 
The software that powers FlyerTalk Chat is no longer. While we implement a new chat platform with exciting new features, chat will be offline for several weeks. We apologize for the inconvenience.

-The FT Team

Ripper3785 Oct 1, 2014 8:27 pm

As per previous outages, I've setup the alternate chat at http://mibbit.com/?channel=%23flyert...irc.mibbit.net

See you all there!

JDiver Dec 3, 2014 9:33 am

The recent thread dealing with Chat problems, Chat Problems [master thread: Apr 2012 - Nov 2014 version] has been unstuck, but can still be read.

A new thread dealing with questions and issues relating to the upcoming Chat system will be opened when the new Chat is implemented.

JDiver
Senior Moderator

MSPeconomist Dec 3, 2014 1:22 pm

Is there any point in trying to discuss the features we most want in chat, other than it being reliably functional, or has IB already made those decisions?

GW McLintock Dec 3, 2014 5:33 pm


Originally Posted by MSPeconomist (Post 23937139)
Is there any point in trying to discuss the features we most want in chat, other than it being reliably functional, or has IB already made those decisions?

Unless they are creating their own chat app (which I really doubt, since that's a lot of hard work and generally not worth it), they will get an off-the-shelf product like the Envolve product was. Envolve was really simple -- there weren't even emojis! -- and that wasn't a bad thing. As for other options though, the usual case is that the fewer options it has, the cheaper it will be, and the lower the likelihood of something going wrong.

If FT wants to make the IRC room Ripper3785 came up with a final solution and make him the impromptu chat operator, I wouldn't mind that... although a permanent ban function would be greatly appreciated (some of you know what I'm talking about :rolleyes:).


Originally Posted by JDiver (Post 23935775)
This thread documents and discusses issues with the Chat that no longer is in use as of late November 2014.

Not to nitpick, but it's been down since October 1st @:-)

-J.

JDiver Dec 3, 2014 11:30 pm


Originally Posted by GW McLintock (Post 23938397)
?..

Not to nitpick, but it's been down since October 1st @:-)

-J.

Thanks. I've not been a user of chat for some years, and was away for a bit. I'll amend my post.

GW McLintock Jan 2, 2015 8:42 pm

Any progress or updates on the future of the FT chat? :)

-J.

IBobi Jan 5, 2015 2:25 pm

Tech is still working on implementing. I will ping them!

minerman Feb 5, 2015 6:55 pm

I would love to see this. I need a good chat room to hang out in these days.

DeepUnderground Feb 13, 2015 2:45 pm

Some long weeks...

HGHUA Mar 28, 2015 1:40 am

Anyone still use this IRC channel?

HGHUA Mar 28, 2015 1:56 am

It's a paarrty! With two people in the chat! lol. Get online now!

GW McLintock Mar 28, 2015 8:26 pm


Originally Posted by HGHUA (Post 24577639)
It's a paarrty! With two people in the chat! lol. Get online now!

Usually it gets busier around 11pm or later Eastern Time :)@:-)

-J.

BoyAreMyArmsTired Mar 31, 2015 8:29 pm

I actually went into chat tonight for the first time in ages and...nothing! So hi...I was here. :)

DeepUnderground Jul 1, 2015 7:53 pm

Still broken

Ripper3785 Jul 20, 2015 9:02 pm


Originally Posted by DeepUnderground (Post 25057242)
Still broken

This.

IBobi Jul 21, 2015 3:44 pm

Chat is on indefinite hiatus. Watch this space in the future. Thanks!

Paul

SkiAdcock Jul 21, 2015 3:49 pm


Originally Posted by IBobi (Post 25152028)
Chat is on indefinite hiatus. Watch this space in the future. Thanks!

Paul

How long into the future? It's been almost a year ;)

Cheers.

IBobi Jul 22, 2015 6:34 pm


Originally Posted by SkiAdcock (Post 25152056)
How long into the future? It's been almost a year ;)

Cheers.

We do not have a technical solution at the moment.

The chat software companies keep going out of business!

GW McLintock Sep 15, 2015 9:34 pm

Hey :-: Any news on the chat front?

-J.

JDiver Sep 18, 2015 10:19 pm


Originally Posted by GW McLintock (Post 25431990)
Hey :-: Any news on the chat front?

-J.

Internet Brands recently bought Ngage Live Chat. I suspect we'll hear more. ;)

GW McLintock Sep 19, 2015 4:06 am


Originally Posted by JDiver (Post 25447628)
Internet Brands recently bought Ngage Live Chat. I suspect we'll hear more. ;)

Exciting :D

-J.

YEGcited Nov 10, 2015 7:41 pm

As we approach December...
 
... Maybe it will be a holiday miracle! :-: :D

JDiver Nov 10, 2015 7:48 pm

Don't get excited, it's not going to happen, to the best of my knowledge.

Chat is pretty passé anyway. ;)

SkiAdcock Nov 13, 2015 9:09 pm


Originally Posted by JDiver (Post 25694846)

Chat is pretty passé anyway. ;)

Disagree. I used to participate in chat on a regular nightly basis & many friendships were made via chat - including visiting an FTer in New Zealand 10 years ago when I was there & whom I only knew from chat. He & his family were quite kind to me & showed me around. I've also met many other FTers on chat - and had many good conversations on a nightly basis (granted, easier to do when I lived on the west coast so it was earlier my time).

I'm still irritated that a corporation of IB's size that deals w/ nothing but internet bulletin boards can't figure out multiple years later how to have a decent chat :mad: Quite frankly I think less of IB because of that. But then again, given how many other things IB can't get their act together on - including a decent mobile app - perhaps I shouldn't be surprised they can't get their act together on chat.

But chat is definitely not passe.

Cheers. Sharon

IBobi Nov 16, 2015 1:20 pm


Originally Posted by SkiAdcock (Post 25710597)
Disagree. I used to participate in chat on a regular nightly basis & many friendships were made via chat - including visiting an FTer in New Zealand 10 years ago when I was there & whom I only knew from chat. He & his family were quite kind to me & showed me around. I've also met many other FTers on chat - and had many good conversations on a nightly basis (granted, easier to do when I lived on the west coast so it was earlier my time).

I'm still irritated that a corporation of IB's size that deals w/ nothing but internet bulletin boards can't figure out multiple years later how to have a decent chat :mad: Quite frankly I think less of IB because of that. But then again, given how many other things IB can't get their act together on - including a decent mobile app - perhaps I shouldn't be surprised they can't get their act together on chat.

But chat is definitely not passe.

Cheers. Sharon

Hi Sharon,

Both chat and mobile were discussed in the Mod Do.

Chat is being deprecated because there were only a handful of people using it, and because it does not make sense for an online resource like FT to host a chat, whose information is not available to the community once the chat window closes. At this time, there is no plan to revive chat.

As for a mobile app, that is planned for 2016. I am not sure if the Do minutes have been posted, but you may want to review them.

Thank you,

Paul

GW McLintock Nov 16, 2015 8:22 pm


Originally Posted by IBobi (Post 25722854)
Hi Sharon,

Both chat and mobile were discussed in the Mod Do.

Chat is being deprecated because there were only a handful of people using it, and because it does not make sense for an online resource like FT to host a chat, whose information is not available to the community once the chat window closes. At this time, there is no plan to revive chat.

As for a mobile app, that is planned for 2016. I am not sure if the Do minutes have been posted, but you may want to review them.

Thank you,

Paul

:(

Honestly though, you have a good point about only a handful of people using it (perhaps SkiAdcock will join us more often in the future), although it didn't hurt FT by having it (except when certain members scared others off... you know who you are :td:). Regardless, thank you for the update.

-J.

SkiAdcock Nov 16, 2015 10:25 pm


Originally Posted by IBobi (Post 25722854)
Hi Sharon,

Both chat and mobile were discussed in the Mod Do.

Chat is being deprecated because there were only a handful of people using it, and because it does not make sense for an online resource like FT to host a chat, whose information is not available to the community once the chat window closes. At this time, there is no plan to revive chat.

As for a mobile app, that is planned for 2016. I am not sure if the Do minutes have been posted, but you may want to review them.

Thank you,

Paul

The reason so few were using it is because there were so many problems w/ it - dating back to 2011 when IB was in charge & in 2012, & even a year ago IB was saying hey we've got new features coming, hang on. I'm sorry but 4 years is a long time for people to hang on. No wonder there aren't too many participating!

Also I don't buy the idea that just because the conversation closes out that it meant it had no value. It was chat, not an archive. And FWIW - prior to IB acquiring FT there were regularly lots of FTers posting on chat nightly. IB didn't like the way chat worked (even though it worked well for years before IB took over). Heck it was even mentioned that & gave some b.s. reason for discontinuing the old chat. And then when IB said chat was working in '13 IB did very little in terms of announcement on it publicly, and FTers went to the alternate method of chatting (not on IB).

IB dropped something that was of value & had lots of FTers posting on it, including from Australia, etc, in the middle of the night. FT Chat use to be a vibrant community w/ lots of FTers posting.

And let's chat (pun intended!) about the mobile app, which is also years behind schedule. Heck it was a year ago at this time IB said we'd have a new mobile app in early 2015. Now it's sometime in 2016. (and even prior to last year we were told it was just around the corner).

If you don't want to lose folk who aren't willing to put up w/ all the problems they're encountering w/ the mobile app IB needs to get its act together. It's not like IB is a small shop w/ just a couple of employees. Most people access FT via mobile devices. To have a crappy mobile app hurts FT/IB. And I'm sure KKR would like more people to check in/click.

* It should be noted that my comments are not specific to IBobi/Paul, who I know & like (and who is just the messenger).

Cheers. Sharon

chgoeditor Nov 17, 2015 11:26 am


Originally Posted by IBobi (Post 25722854)
I am not sure if the Do minutes have been posted, but you may want to review them.

Where would a non-moderator find these?

SkiAdcock Nov 17, 2015 2:55 pm


Originally Posted by chgoeditor (Post 25728436)
Where would a non-moderator find these?

A non-mod wouldn't have access to the Mod Do minutes. I think IBobi assumed I was a mod, probably because he's seen me at some of the Mod Do dinners (invited by mods) & because I've served on TB.

Cheers. Sharon

IBobi Nov 17, 2015 2:57 pm


Originally Posted by SkiAdcock (Post 25729997)
A non-mod wouldn't have access to the Mod Do minutes. I think IBobi assumed I was a mod, probably because he's seen me at some of the Mod Do dinners (invited by mods) & because I've served on TB.

Cheers. Sharon

Indeed!

SkiAdcock Nov 18, 2015 9:49 am


Originally Posted by IBobi (Post 25730015)
Indeed!

Figured that was it - and I edited my post a couple of posts above to get my input across w/o being as cranky as I was when I posted a couple of nights ago :)

Cheers.

TravelingNomads Apr 28, 2017 6:08 pm

Live Chat - Does it exist on here?
 
I've tried for a few months using different browsers, but when I click on "live chat" I don't get anything of value (ie: no chat, just a blank page). Am I missing something or does this group not really participate in live chat? Thanks!

squeakr Apr 28, 2017 7:08 pm

it used to
 
it's been broken forever....

Annalisa12 Apr 28, 2017 11:32 pm


Originally Posted by squeakr (Post 28243149)
it's been broken forever....

I'd love to chat on here. Wish it worked. Where are all the computer geeks!

KathyWdrf Apr 29, 2017 3:00 am

The best forum for these kinds of questions is Technical Support and Feedback, not OMNI.

In fact, the issue has been discussed in at least 77 threads on that forum. Most recent one, AFAICT:

http://www.flyertalk.com/forum/techn...t-offline.html

TravelingNomads Apr 29, 2017 6:31 am

Thanks!

IBobi May 1, 2017 4:04 pm

Turned off. Won't be back.

DeepUnderground May 3, 2017 2:25 pm


Originally Posted by IBobi (Post 25152028)
Chat is on indefinite hiatus. Watch this space in the future. Thanks!

Paul


Originally Posted by IBobi (Post 28253874)
Turned off. Won't be back.

Well didn't see that coming :rolleyes:

GW McLintock May 27, 2020 6:12 pm

I know it's been a long time using the IRC room ripper3785 made, but I did want to make a suggestion should the FT developers ever become interested in making a live chat available again. Another website I use utilizes BlaB! AX Pro for their online chat. It has multiple rooms and apparently it can integrate with vBulletin (among others). It would bring a fun, "new" (not so new?) aspect to FT and with so many people grounded these days I think it would be popular. The software is only $75 USD from what I understand.

-J.


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