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-   -   FT logging me off more frequently than DL.com (https://www.flyertalk.com/forum/technical-support-feedback/1460077-ft-logging-me-off-more-frequently-than-dl-com.html)

StayingHomeIsBetter Apr 20, 2013 12:05 pm

FT logging me off more frequently than DL.com
 
Until recently, my logged-in status on FT seemed perpetual.

Now, each time I come back to FT, I have to log back in.

Was my perpetual logged-in status a fluke, or have policies changed? ...or, have I inadvertently changed some option selection? (I looked, none are apparent.)

Anyone else have a similar experience?

misterbean Apr 20, 2013 12:07 pm


Originally Posted by StayingHomeIsBetter (Post 20623598)
Until recently, my logged-in status on FT seemed perpetual.

Now, each time I come back to FT, I have to log back in.

Was my perpetual logged-in status a fluke, or have policies changed? ...or, have I inadvertently changed some option selection? (I looked, none are apparent.)

Anyone else have a similar experience?

Mine is fine, always logged in - from my computer and my phone. Sounds like a cookie issue on your browser. Try a different browser and report back.

SanDiego1K Apr 20, 2013 12:32 pm

When you log in, there is a box by your user name that you need to tick in order to remain logged in.

mnbp Apr 20, 2013 12:35 pm

A few weeks back, I had a similar issue. I fixed mine by clearing all cookies/cache, and rebooting my machine. Next logon to FT (checking the box to stay logged on) has worked just fine since.

RacingJunkie Apr 20, 2013 7:13 pm

I know the IT dept at DL is bad. But it is now corrupting FT?

BergerPHL Apr 20, 2013 9:21 pm


Originally Posted by mnbp (Post 20623738)
A few weeks back, I had a similar issue. I fixed mine by clearing all cookies/cache, and rebooting my machine. Next logon to FT (checking the box to stay logged on) has worked just fine since.

Thanks, had the same issue starting about a week ago, this fixed the problem

HongKonger Apr 21, 2013 1:39 am

FT logging me off more frequently than DL.com
 
FT's web site is ok but its mobile app is a clusterfudge.

DeltaFan4Now Apr 21, 2013 5:27 am


Originally Posted by RacingJunkie (Post 20625182)
I know the IT dept at DL is bad. But it is now corrupting FT?

Nope. It's SHIBs thread on SSMII that prompted a tactical DL cyberattack on his FT account. :D

RSSrsvp Apr 21, 2013 7:39 am


Originally Posted by StayingHomeIsBetter (Post 20623598)
Until recently, my logged-in status on FT seemed perpetual.

Now, each time I come back to FT, I have to log back in.

Was my perpetual logged-in status a fluke, or have policies changed? ...or, have I inadvertently changed some option selection? (I looked, none are apparent.)

Anyone else have a similar experience?


Originally Posted by SanDiego1K (Post 20623724)
When you log in, there is a box by your user name that you need to tick in order to remain logged in.

I am moving this topic over to the Technical Issues forum as this is not a DL specific issue.

You can also contact the FT support team using this link.
http://www.flyertalk.com/help/feedbacktxt.php

RSSrsvp - Moderator

StayingHomeIsBetter Apr 21, 2013 11:01 am


Originally Posted by SanDiego1K (Post 20623724)
When you log in, there is a box by your user name that you need to tick in order to remain logged in.


Originally Posted by mnbp (Post 20623738)
A few weeks back, I had a similar issue. I fixed mine by clearing all cookies/cache, and rebooting my machine. Next logon to FT (checking the box to stay logged on) has worked just fine since.


Thanks, all.

This appears to have solved the problem.

I probably disregarded the "Remember Me" feature, not interpreting it as a "keep me logged in" feature.

"Remember Me" usually just provides the username to speed up the log-in process the next time.

Sorry for missing the obvious solution. :(


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