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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   FALSE Virus alert [there is NO malware on your computer] (https://www.flyertalk.com/forum/technical-support-feedback/1368367-false-virus-alert-there-no-malware-your-computer.html)

jfrey1 Jul 28, 2012 11:47 am

The Flyertalk people just don't seem interested in fixing this. I wonder how many people have been scammed by the fake virus alert so far. Gonna stop visting Flyertalk for awhile.

MrHalliday Jul 28, 2012 1:03 pm

I get it everytime I go to FT when signed out.

When signed in, it does not happen,
because I am paying for the ad-free FT.

dioxide45 Jul 28, 2012 1:09 pm


Originally Posted by Jaimito Cartero (Post 19016412)
If an ad is the source of the problems, then shutting the ads off CERTAINLY would solve the problem.

IB seems very reluctant to do anything that will cost them any money. Heck there are many folks from their TopFlyer contest that finished at the end of last year who still haven't been given their small prizes. Amazingly bad form for a company that relies on its members to thrive.

Sure it would solve the problem, UNTIL they turned the ads back on. With the ads off, finding the problem ad will be more difficult.

OverThereTooMuch Jul 28, 2012 1:35 pm


Originally Posted by dioxide45 (Post 19018729)
Sure it would solve the problem, UNTIL they turned the ads back on. With the ads off, finding the problem ad will be more difficult.

I think you're missing the point.

The ads can be turned off for all users EXCEPT for IB staff that are investigating the problem.

Gives them a little more "encouragement" to find the issue faster too, since it's impacting their bottom line.

Many people have reported in this thread that it's only happening 1x per day. So for their testing purposes, they'd basically need to do this:
1) Launch browser
2) If you get the bogus message, investigate
3) If you do not, close the browser, clear all cookies, go back to step 1.

MoneyBagger Jul 28, 2012 3:22 pm

Why does everyone think the problem is caused by the site advertisements?

I've have tried running the MVPS/PGL host files and I am still getting the redirects - this should be strong evidence there is some flaw in vBulletin/vBSEO which has been exploited.

HawaiiTrvlr Jul 28, 2012 8:44 pm

Since I changed to Google Chrome a few days ago, I haven't had one since. With IE, I used to get them at least once a day when checking out FT. I agree that FT needs to pick up the pace on finding out where the problem is. Or people need to stop using IE and get another web browser like Google Chrome or Mozilla.

Polar Man Jul 28, 2012 9:01 pm

this is the ad I see every time that the warning pops up
http://s71.photobucket.com/albums/i1...nt=suspect.jpg

username Jul 28, 2012 9:32 pm


Originally Posted by uk1 (Post 19016598)
The warning pops up when you open an FT page. In my case regularly on the FT BA page. I get it for no other site I visit. It is an FT imbedded asdvert.

Thanks. My NAV never popped up (I just kill IE from Task Manager). I wonder what's wong with my NAV. It is supposed to be up-to-date and says everything is OK....now I am worried...

charlesrhona Jul 29, 2012 2:47 am

Threat warning still appearing this morning. Tried 3 times to sign in to Flyertalk and each time the warning came up. Could not exit it and each time I have had to switch off my PC to eliminate it. Now intend to send a PM to person at Flyertalk and will not try to sign into Flyertalk again until I am sent an e-mail confirming the problem has been resolved.

danger Jul 29, 2012 4:23 am

I've got it several times over the past week, only ever when browsing Flyertalk.

uk1 Jul 29, 2012 4:25 am

........... and more again for me today.

I'm dissapointed that staff aren't posting updates here.

MoneyBagger Jul 29, 2012 4:40 am

One temporary solution would be to redirect all *.pl traffic (all the redirect websites are from *.pl domains) on your computer to it localhost (127.0.0.1). This can be done by adding a line in the hosts file in the Windows\System 32 directory.

This should stop the risk of any malware/trojan viruses being downloaded. Any time a redirect occurs, it would just display a blank page (or display Google).

travelbug38 Jul 29, 2012 5:13 am

Fake App Attack: Fake AV Website 20
 
Past 2 weeks while accessing this forum, my Norton Virus Network Security program is reporting an Intrusion attempt from:
http://threatdetectagent.pl/944euk/a...84cb2/pr2/196/

Anyone experiencing this attack while accessing the forum?

Intrusion Prevention:
Intrusion Prevention scans all the network traffic that enters and exits your computer and compares this information against a set of attack signatures. Attack signatures contain the information that identifies an attacker's attempt to exploit a known operating system or program vulnerability. If the information matches an attack signature, Intrusion Prevention automatically discards the packet and breaks the connection with the computer that sent the data. This action protects your computer from being affected in any way. Intrusion Prevention protects your computer against most common Internet attacks.

JeffP Jul 29, 2012 5:17 am

I have also been getting them under the AA forum.

JALPak Jul 29, 2012 6:38 am

Probably from the Ads

Zone1 Jul 29, 2012 7:17 am

I also get the redirection problem on Windows Phone 7.

Doug_1970 Jul 29, 2012 8:03 am

I'm still getting it too, now with this web address:

http://firewalltasksprotector.pl/q88...84cb2/pr2/196/

Froggitt Jul 29, 2012 8:16 am


Originally Posted by LiviLion (Post 19010863)
I have been forced into manually blocking all adverts from your site currently which I do not like doing as I realise you get paid based on users taking products via the links and I like to try and do my bit to help.


As FT appear unwilling to block ads, please could you outline the process for members to do this themselves. Unfortunately this will lead to members not enabling them again once the problem is resolved, leading to a loss of revenue to FT. Surely its best if FT voluntarily do this themselves.

Froggitt Jul 29, 2012 8:17 am

And Ive spend a few hours running Malwarebytes and AVG doing full scans two or three times each.

MoneyBagger Jul 29, 2012 8:30 am


Originally Posted by Froggitt (Post 19021883)
As FT appear unwilling to block ads, please could you outline the process for members to do this themselves. Unfortunately this will lead to members not enabling them again once the problem is resolved, leading to a loss of revenue to FT. Surely its best if FT voluntarily do this themselves.

http://winhelp2002.mvps.org/hosts.htm

Or

http://pgl.yoyo.org/as/

However, the redirects still occur for me with the blocked ad servers, indicating this is not an ad problem.

RevJim Jul 29, 2012 9:48 am

Yeah definitely ads. Sometimes "bad guys" buy ad space on legitimate sites. They'll usually run normal ads for a few days in case anyone is watching, then switch to an infected ad and get as many victims as they can.

When you get that alert you should report the page, the alert message and the ads that you can see to the mods.

mcgahat Jul 29, 2012 12:21 pm


Originally Posted by username (Post 19020413)
Thanks. My NAV never popped up (I just kill IE from Task Manager). I wonder what's wong with my NAV. It is supposed to be up-to-date and says everything is OK....now I am worried...

Its not a virus really. Just a BS pop up. If you click on it then perhaps you could end up in trouble and loading something that would cause a problem on your machine but mostly like that would just be malware and not really a virus as well and still not really caught by your virus software.

I once again got this first time I hit FT today. :td:

cxfan1960 Jul 29, 2012 1:10 pm

Moved to Tech Issues for Site Admin to review.

Letitride3c Jul 29, 2012 2:10 pm

Sitting in the lounge n reading on iPad over unsecured wifi for last hour, while waiting and no false alarm yet ... So iOS seemed safe so far, cruise critics had these problems for a while n resolve it, might want to check their posts on what n how they fixed it.

Jaimito Cartero Jul 29, 2012 2:24 pm


Originally Posted by Letitride3c (Post 19023376)
Sitting in the lounge n reading on iPad over unsecured wifi for last hour, while waiting and no false alarm yet ... So iOS seemed safe so far, cruise critics had these problems for a while n resolve it, might want to check their posts on what n how they fixed it.

On FT it seems to be an IE only problem. I've never seen it on Chrome, Safari, etc.

BlondeBomber Jul 29, 2012 3:18 pm

I have been getting this for about a month now--only on FT and only in IE9, not in Mozilla. I do a CTRL ALT DEL and turn off the processes iexplorer.exe so as to not accidentally download anything suspicious or malicious.

Good luck to all. Hopefully someone figures why it only occurs on FT . . .:-:

Letitride3c Jul 29, 2012 3:40 pm


Originally Posted by Jaimito Cartero (Post 19023428)
On FT it seems to be an IE only problem. I've never seen it on Chrome, Safari, etc.

I haven't ran across it on my laptop when running Firefox either - the discussions on CC also cited triggering "false" positive running AVG, Norton and even aVast - but not M.S.E. under Vista or Windows 7 ...

Administrators on CC has noted that measures are in place due to "MALWARE ERROR MSGS: Blocked specific graphics urls at this time "

... Please note that as a result of these past two weeks we've taken steps to block specific animated pictures sites and countdown sites because we were receiving messages that those sites may contain malware downloads. If you no longer see your glittery bug or boat or countdown, this is the reason...

Here's the link for anyone interested http://boards.cruisecritic.com/showthread.php?t=1657000

The latest phony pop-up is a poor graphic image of a "MSE alert, saw it on a desktop PC running Windows 7 using IE9 ...

controller1 Jul 29, 2012 8:22 pm

Just got it again. All I know is if my work site had this problem and it took this long to resolve, we would have a new IT department! This is ridiculous.

Thomas Hudson Jul 29, 2012 9:56 pm

happened again this evening

Doug_1970 Jul 30, 2012 1:23 am


Originally Posted by controller1 (Post 19024816)
Just got it again. All I know is if my work site had this problem and it took this long to resolve, we would have a new IT department! This is ridiculous.

^

I'm still surprised that this isn't notified in a sticky at the top of each forum. As far as I can see, this thread is the only place on FT where it is discussed, but everyone I know that uses FT is getting the same problem.

RLG Jul 30, 2012 2:53 am

I'm getting this problem repeatedly but only on the FT website. (Using IE.) Surprised that FT still hasn't found/fixed the problem. Even more surprised that FT hasn't issued any kind of notice to members.

flygod Jul 30, 2012 3:22 am

Still there!

Come on, tech guys.

What about even a line here to say you are aware of the problem?

Flyingmama Jul 30, 2012 4:20 am

Still happening. And it's not limited to IE9 'cause I still use IE8 and get the alert about every second or third time I come to FT.

Gatwick Alan Jul 30, 2012 4:50 am

Its getting really ridiculous now, its totally inconvenient having to close down, restart or clean up the mess coming from FT. If it happens again tomorrow i am going to call time on FT for a while as i dont need the hassle.

tc fly girl Jul 30, 2012 7:51 am

Got it twice this morning. Not happening on Firefox, only on IE but I always log in via IE so have to remember to access FT via Firefox for now.

Out of my Element Jul 30, 2012 8:27 am

Got it again, after not getting it late last week.

chucko Jul 30, 2012 12:57 pm


Originally Posted by Flyingmama (Post 19025908)
Still happening. And it's not limited to IE9 'cause I still use IE8 and get the alert about every second or third time I come to FT.

Same for me. And I'm not switching browsers for the sake of one buggy site.

Westcoaster Jul 30, 2012 2:07 pm


Originally Posted by chucko (Post 19028396)
Same for me. And I'm not switching browsers for the sake of one buggy site.

I agree. I won't use FT on my main computer until they fix this. I'll check in from elsewhere if/when I get a chance (as I'm doing today.)

I'm disappointed that this is receiving apparently low priority.

swanscn Jul 30, 2012 2:39 pm

I got it just now,also running Win7 Enterprise, IE9 and MS Antivirus. Never had a virus for it but also never clicked on it. If you ant to know who is doing it someone in FT support should click on it and see where it takes you.

IBobi Jul 30, 2012 3:21 pm

Hi everyone,

We are working to determine which advertisement is causing this messaging to occur. We still believe that this messaging is from is an advertisement that appears to be exploiting a hole in *Internet Explorer* to show a *false* virus alert.

This kind of advertising is *not* approved by FT, and will immediately be blocked when it is located. Meanwhile, despite the message it shows you, you do not have a virus (from this) and FT is not infected.

*One way to avoid it is to switch browsers to Chrome or Firefox.*

Thank you for your continued patience while we work to resolve this.

Paul
Community Manager


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