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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   FT Apple APP problem, anyone? (https://www.flyertalk.com/forum/technical-support-feedback/1330109-ft-apple-app-problem-anyone.html)

123dd Mar 28, 2012 10:31 pm

FT Apple APP problem, anyone?
 
Does anyone have problem with their FT iPhone APP? I kept getting this msg to say there is a connection problem between my device and FT. Other APPs works fine and I have tried everything on my phone, even reinstalled the APP....

Anyone experiencing the same?

nobody-elite Mar 28, 2012 10:48 pm

I'm having trouble with the app for FlyerTalk. For a year now, the app has worked fine but today, it doesn't.

1. I am using an iPad 2 with up to date IOS.
2. I completely turned off iPad and started up again...that didnt work.
3. searched but don't see others having the same problem?
4. All my other apps are working fine.
5. Internet connection is fine with everything else.
6. My name and password are correct as I used them to get into the site via Safari.

Any suggestions what is going on?

Not sure how to post a screen shot of what I am getting but it says ....

There seems to be a connection issue between your device and Flyertalk. Please try again. I've had this for several hours now.

*** I don't use Facebook

goalie Mar 28, 2012 11:33 pm

Not the same problem as you but I can't log in using my ft iPhone app as once I enter my information and hit log-in, the little wheel spins for about 3 seconds but the log-in screen is still showing with my log-in creds still in their respective boxes. If I then tap "skip for now", I get the correct next screen but any thread that I tap on causes the app to crash (and the same thing happens if I skip logging in entirely)

nobody-elite Mar 28, 2012 11:46 pm


Originally Posted by 123dd (Post 18293611)
Does anyone have problem with their FT iPhone APP? I kept getting this msg to say there is a connection problem between my device and FT. Other APPs works fine and I have tried everything on my phone, even reinstalled the APP....

Anyone experiencing the same?

Yes, same problem here. App has worked fine until today.

Wewillrockyou Mar 29, 2012 1:53 am

Yes, also I have problems with the FT app but it looks differnt. When I start the FT app the starting screen comes up and after 2-3 secondes the App shut down again. Rebooted phone but situation unchanged. All other Appīs work fine.

jonu Mar 29, 2012 6:30 am

Same crashing issue for me today.

cirrussk Mar 29, 2012 6:31 am


Originally Posted by nobody-elite (Post 18293674)
I'm having trouble with the app for FlyerTalk. For a year now, the app has worked fine but today, it doesn't.

1. I am using an iPad 2 with up to date IOS.
2. I completely turned off iPad and started up again...that didnt work.
3. searched but don't see others having the same problem?
4. All my other apps are working fine.
5. Internet connection is fine with everything else.
6. My name and password are correct as I used them to get into the site via Safari.

Any suggestions what is going on?

Not sure how to post a screen shot of what I am getting but it says ....

There seems to be a connection issue between your device and Flyertalk. Please try again. I've had this for several hours now.

*** I don't use Facebook

I'm having the exact same problem with my iPhone version of the app. Can't connect ...

eucalyptic Mar 29, 2012 10:25 am

Same thing happening on the Android App.

jonu Mar 29, 2012 10:51 am

Thanks, all, for saving me from the usual (over)reaction of multiple deletions and re-installs of the app! :)

uastarflyer Mar 29, 2012 11:21 am

Same problem

Now i know how a smoker feels when that first cig is taken away

IBobi Mar 29, 2012 11:36 am

I'm seeing it too. It's been reported to tech folks!

TheCount2 Mar 29, 2012 11:49 am


Originally Posted by IBobi (Post 18296752)
I'm seeing it too. It's been reported to tech folks!

Thanks. I have had this problem since around 6 P.M. EDT last night with my Android. Newest messages seem to update automatically but I get a connection error when I try to open them.

HmmDonuts Mar 29, 2012 12:48 pm

Same problem here too.
The app starts and then crashes soon thereafter.

KLflyerRalph Mar 29, 2012 12:54 pm

This morning the app kept crashing so I re-downloaded it. Now I can't log in and it keeps saying there is a connection issue while I'm clearly good connected with both 3G and wifi. Concerns a 4S with latest iOS.
Rebooting and redownloading doesn't help.

UnitedFlyGuy Mar 29, 2012 1:30 pm

Glad I am not the only one. :D

Started late last night for me. Hasn't worked since.


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