Thread Subscription update keeps coming and coming
 

I have received 12 subscription updates for two threads in the last hour. They are all duplicates. I am only subscribed to these threads for weekly updates.

Yes, they seem to have a teensy problemette at the moment.

Guessing it's related to trying to solve this: http://www.flyertalk.com/forum/techn...-ft-email.html

Correctamundo. We're still waiting to see if it is resolved.

eek!! I had 68 emails from FT this day. I just went in and killed all the subscriptions.....

Similar problem but I find when when I travel and don't check my email for a couple of days I have 2-3 emails from the same thread.

Shouldn't it be the case that I won't get another email till I visit the thread again. Its kind of annoying as today I had over 30 emails from FT for only 10 threads.

Sorry about that -- if it makes you feel any better I also get multiples and am subscribed to MANY more threads.

We are still working on the FT emails issue.

Paul

Any update on when we can see a fix to this problem? Right now got around 6 double emails. I find it happens more when I am on FT.

This doesn't make me feel better. Still, keep up the good work. FlyerTalk rules! (and we owe it to the techies)

At present there is an issue with people receiving multiples (you & me included) as well as the subscribed thread notifications not coming in at all; both are being workshopped and I don't have an update on either, other than to reiterate the difficulty of tracking email issues.

I will bump them in the technical queue though.

Paul

Thanks

Come on guys 3 months along and its still the same. Was travelling for 2 days and now have around 50 of the same emails clogging up my account. Some of them (KVS thread) have come 6-7 times.

Will you please fix it, it is highly annoying.

Within the last 30 minutes got multiple emails. Is this even being monitored?

http://www1.picturepush.com/photo/a/...mg/7908539.jpg

Yup.

Tech is tweaking the email system to try to resolve this and the problem of no email alerts arriving for some members. As they do this, there may be more than usual going out.

Original complaint Nov 25, 11 4:22 pm

6 months along and the problem is still the same! Come on please!!!

http://www2.picturepush.com/photo/a/...40/8272255.jpg

This issue is still in the technical queue. As it involves similar VB aspects as the issue where subscriptions are not arriving at all, it's a known issue, difficult to resolve, and likely cannot be fixed until VB is upgraded. We have no ETA on that, unfortunately.

Thanks for the update. I guess only option is to unsubscribe from the very active threads.

Aside from the tech issues, this question is even more basic. How do you subscribe to or unsubscribe from, threads? (When I go to Subscriptions it lists nine threads to which I subscribed a long time ago, although I only get e-mails from one of them. I don't know how to change my list.) Thanks!

Go to your Subscriptions page: http://www.flyertalk.com/forum/subsc...n&folderid=all

Check the boxes next to the threads you want to remove.

From the popup menu in the lower right corner of the page, choose which action you want ("No email notification," which doesn't send emails but still shows new updates on your My FlyerTalk page, or "Delete Subscription." Click "Go."

Is the multiple thread alerts issue still happening?

Seems ok now. ^

I am afraid still going on. Have had numerous emails over the last two days.

Been 16 month since my initial complaint. This is just silly. You could have made a new website by now if you wanted to. :rolleyes:

One year along and you still can't fix this. Its not nice spamming your loyal customers with emails after emails.

I logged on today to see 6 emails from the same thread from the last 12 hrs hours. Why oh why can you not fix a simple problem in such a long time?

Please go to your settings are review your subscriptions. We are showing that you have instant notifications set for some of them, which will generate multiple emails per day.

Maybe I am wrong but shouldn't I get a notification after you revisit the thread? Not every time someone posts to it?

Like right now in my inbox I have 3 emails from thread A1 which has had a few posts over night. Thread A2 which also had a few posts overnight has only triggered one email to me...... Which is the way it should be.

Why the difference?

What I thought was that if I sign up to instant email I would only get ONE email till I log back into the site again. Not a email everytime someone posts to the thread. Thats the way every forum works and also 7/10 of your forum emails.

It just seems to happen on a few threads everyday.

If you have instant notifications set for a thread, you will get one notification when any number of posts are made there by a given user. It's not like a daily notification where you get them once and that's it.

So:

User 1 makes a post: you get a notification
User 2 makes 2 posts: you get a notification
User 1 makes another post: no notification
User 3 makes a post: you get a notification
You read the thread
User 1 makes a post: you get a notification
User 1 makes another post: no notification
User 2 makes a post: you get a notification

etc etc

You may want to change the notification type for the threads you're getting multiples from, to daily or less.