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-   -   Problems with Button Icons in Firefox (https://www.flyertalk.com/forum/technical-support-feedback/1184051-problems-button-icons-firefox.html)

bschaff1 Feb 14, 2011 2:38 pm

Problems with Button Icons in Firefox
 
What has happened with the button icons. I've got Firefox 3.6.13 on 2 computers and on both of them I started noticing a problem with the button icons. Instead of the icon showing up I now am not getting any of the following buttons...
"Go Back" http://images.ibsrv.net/ibsrv/res/sr...bits_start.gif
"Go to first new post" http://images.ibsrv.net/ibsrv/res/sr...s/firstnew.gif
"Go To Last Post" http://images.ibsrv.net/ibsrv/res/sr...s/lastpost.gif

The link to the image icons doesn't even pull up a picture in Firefox, but this works fine in IE. Not sure what has changed, but the icons were there last week and now I've got the same problem two systems.

cblaisd Feb 14, 2011 3:39 pm

When this happens to me, clearing the cache usually fixes it.

bschaff1 Feb 14, 2011 3:55 pm


Originally Posted by cblaisd (Post 15863914)
When this happens to me, clearing the cache usually fixes it.

Wow, what an easy fix. Kept thinking it was a FT problem because the links to the images weren't working, but was a firefox problem after all.

jsnydcsa Feb 25, 2011 9:14 am


Originally Posted by cblaisd (Post 15863914)
When this happens to me, clearing the cache usually fixes it.


Didn't work for me (also with Firefox 3.6.13, on a Mac OS 10.5.8).

Any other ideas?

stifle Mar 11, 2011 4:23 pm

I also have this problem, but only one computer and one browser. However if I right-click the button text and choose "view image", it comes up normally.

jsnydcsa Apr 1, 2011 10:59 am

Still having problems here and now on other sites. Any thoughts?

IBobi Apr 4, 2011 3:40 pm

Please refer to this thread:

http://www.flyertalk.com/forum/techn...ock-issue.html

Seems to be the same set of issues, unrelated to the FlyerTalk site but related to a Firefox plugin called ........

jsnydcsa Apr 5, 2011 4:53 am


Originally Posted by IBobi (Post 16159618)
Please refer to this thread:

http://www.flyertalk.com/forum/techn...ock-issue.html

Seems to be the same set of issues, unrelated to the FlyerTalk site but related to a Firefox plugin called ........

You're very much on the right track. Since the Wall Street Journal's "What They Know" series, I've been tinkering with many a web-tracking-blocking program, add-on, etc. Only Flyertalk seems to have this problem wherein functionality is limited due to user attempts to block tracking.

I'm a little ticked that FT uses these trackers in such a way with something as basic as certain simple icons on EVERY FT web page. I understand FT (or any other web site's) need to make money (I actually understand why NY Times charges for web access, they produce a good, you pay for it, how novel - but I digress) to support the site. However, it is a little annoying that that need to generate ad content, make money involves more tracking than advertising itself.

stifle Apr 5, 2011 5:47 am

For me it turned out to be Ghostery rather than ....... Plus which was blocking the images (Internet Brands being the problematic option). I find it quite tiresome that FT has reduced functionality if you attempt to maintain your privacy, although I accept that it's a free service (and a very good one at that).

IB-Dick Apr 5, 2011 11:44 am


Originally Posted by jsnydcsa (Post 16162667)
I'm a little ticked that FT uses these trackers in such a way with something as basic as certain simple icons on EVERY FT web page. I understand FT (or any other web site's) need to make money (I actually understand why NY Times charges for web access, they produce a good, you pay for it, how novel - but I digress) to support the site. However, it is a little annoying that that need to generate ad content, make money involves more tracking than advertising itself.

We aren't tracking every icon. All of the images on the forum come from a CDN: http://en.wikipedia.org/wiki/Content_delivery_network

We do this so that the site is faster for all users, especially for users who are traveling overseas. We do not do this to make money. It actually costs us more money to use a CDN than it otherwise would. Apparently, no good deed goes unpunished.

Many of the things that we deliver through our CDN are hosted on ibsrv.net. If you ever see anything across any IB site coming from x.ibsrv.net, then that asset is coming from our CDN. We use it for a lot of sites and and many different purposes, so it's apparently been blacklisted by some adblocking software.

IB-Dick Apr 5, 2011 11:52 am


Originally Posted by stifle (Post 16162826)
For me it turned out to be Ghostery rather than ....... Plus which was blocking the images (Internet Brands being the problematic option). I find it quite tiresome that FT has reduced functionality if you attempt to maintain your privacy, although I accept that it's a free service (and a very good one at that).

We have no problem with you maintaining your privacy. You just need to make sure you're blocking the correct things. If you block ibsrv.net, then you won't see any static content on our sites. If you block pxl.ibpxl.com, then you're much closer, but there might be some side effects. Personally, I'd not block either of those, and instead block edge.quantserve.com, comet.ibsrv.net, and google-analytics.com.


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