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-   -   Upcoming Maintenance - Questions (https://www.flyertalk.com/forum/technical-support-feedback/1125621-upcoming-maintenance-questions.html)

GoingAway Sep 12, 2010 9:10 am

Upcoming Maintenance - Questions
 
First question is pretty basic and that's why is high-volume website being taken down during the normal business hours not once but twice - instead of having maintenance run in the early morning hours (granted that's the middle of the day for some timezones, but the US is where the majority of the FT volume comes from)

Second is WHAT changes are being implemented? Excuse me for being blunt, but past "maintenance fixes" have hurt not helped this site on multiple occasions, so what is being changed by the work?

Steph3n Sep 12, 2010 7:06 pm

I'd imagine it is being done during 'office hours' so people don't have to rearrange schedule.

But I think that is pretty lame, in the IT biz it is important to meet your customers best time, not your own.

IB-Dick Sep 13, 2010 11:18 am

Regarding the time, there are multiple reasons why we're doing it on this day, and at this time, but mostly because it's the time when schedules are open for all of the people involved. It's not just a couple of people doing this, there is a decent sized team who's members have conflicting schedules. Obviously, everyone is free at 2am, but we feel that it's safer to do this when we are fully staffed, so that if something does go wrong we aren't trying to call and wake people up in the middle of the night. We're mitigating against a worst case scenario.

I'm not at liberty to discuss exactly what we're doing, but we are doing maintenance to increase the speed of the database, which is our largest performance bottleneck.

GoingAway Sep 13, 2010 11:58 am

Thanks for the response, but can't help wishing there was more meat to the "what"

Good luck and fingers crossed this one goes well!!

Mrp Alert Sep 13, 2010 4:55 pm

The new ft mobile interface is impressive. Great functionality and aesthetics.

GoingAway Sep 13, 2010 5:00 pm


Originally Posted by Mrp Alert (Post 14651806)
The new ft mobile interface is impressive. Great functionality and aesthetics.

Is that the one with the graphics? It's too data heavy and took too long to load, so I reverted to the original version. If it's been updated and would have less impact, I'd try it again

IB-Dick Sep 13, 2010 6:02 pm


Originally Posted by GoingAway (Post 14651828)
Is that the one with the graphics? It's too data heavy and took too long to load, so I reverted to the original version. If it's been updated and would have less impact, I'd try it again

It hasn't been updated.

Mrp Alert Sep 14, 2010 1:17 am

Wirelessly posted (FlyerTalk.com/wap is fun : Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_7; en-us) AppleWebKit/530.17 (KHTML, like Gecko) Version/4.0 Safari/530.17)

Now I'm back in the older wap version. Gallery.flyertalk.com/wap is leading to that along with mobile.flyertalk.com

Is there a trick to switch back to the new version?

Is there a plan to add the Top 10 Wireless Posters link into the newest update?

IB-Dick Sep 14, 2010 11:38 am

I don't know how this conversation got sidetracked to mobile, but none of the maintenance that we're doing today has anything to do with mobile.

N830MH Sep 14, 2010 8:13 pm


Originally Posted by IB-Dick (Post 14656666)
I don't know how this conversation got sidetracked to mobile, but none of the maintenance that we're doing today has anything to do with mobile.

Is that FTs back online tonight? How many hours is that? Is that Internet server problems? Why I can't used with my cell phone?


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