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-   -   Does IB not support Java V 6.20 for Chat? Can't log on (https://www.flyertalk.com/forum/technical-support-feedback/1083848-does-ib-not-support-java-v-6-20-chat-cant-log.html)

SkiAdcock May 10, 2010 8:37 pm

Does IB not support Java V 6.20 for Chat? Can't log on
 
Up until a few days ago I could access chat via IE (even though AOL browser wouldn't work). I downloaded the latest version of Java V6.20 today via both IE and AOL. Now I can't access Chat via AOL OR IE. Keeps telling me I need to have the latest version of Java. However - I've downloaded it via both browsers; Java is telling me it's up to date. So - what's the problem IB/FT?

Cheers.

Mikel at Webflyer May 11, 2010 9:48 am

Just tested here and was able to access chat with Java 6.20 ... but, I did notice the following:

In IE, under the Tools > Manage Add-Ons, you might check to make sure your Java SE Runtime Environment is enabled. If I disabled this setting, I also received the "need to update" message.

If the setting is already correct and you are still having problems connecting, let me know.

SkiAdcock May 11, 2010 11:13 am

Thanks Mikel. Did get in last night after a while, but will check the setting as well & change if needed. Cheers.


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