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The Consolidated "Tech problems after IB's Facebook Connect implementation" thread
Let's compile here
http://www.flyertalk.com/forum/13719531-post1.html Error Message: Invalid API http://www.flyertalk.com/forum/13719594-post3.html http://www.flyertalk.com/forum/13720567-post16.html Spurious history, calls to other pages http://www.flyertalk.com/forum/13721270-post16.html http://www.flyertalk.com/forum/techn...avigation.html Need to use back button twice http://www.flyertalk.com/forum/13722073-post18.html Back button doesn't work http://www.flyertalk.com/forum/13722157-post22.html Multiple "stuttering" navigation sounds on page-calls |
Corporate Firewall
Like several people have mentioned in other threads - my corporate firewall blocks, among other sites, Facebook. FlyerTalk used to be one of the few sites I could freely access from my office computer.
Now when I try to access each page, the top bar, up until the Facebook link portion, loads and then the page load stalls for a matter of minutes until (presumably) the call to Facebook times out, and then the rest of the page loads. On at least one try I've counted at least two minutes trying to load a single page. If there isn't a way to disable whichever portion of the code is making a call to facebook.com during the page load, I'm guessing that any of us behind firewalls that block facebook will not practically be able to access FlyerTalk. |
Originally Posted by Tulane41
(Post 13722204)
Like several people have mentioned in other threads - my corporate firewall blocks, among other sites, Facebook. FlyerTalk used to be one of the few sites I could freely access from my office computer.
Now when I try to access each page, the top bar, up until the Facebook link portion, loads and then the page load stalls for a matter of minutes until (presumably) the call to Facebook times out, and then the rest of the page loads. On at least one try I've counted at least two minutes trying to load a single page. If there isn't a way to disable whichever portion of the code is making a call to facebook.com during the page load, I'm guessing that any of us behind firewalls that block facebook will not practically be able to access FlyerTalk. I really don't want to have to mess with any ad-blocking software to fix this. |
This
Originally Posted by jackal
(Post 13722417)
..., this represents a major problem (not to mention it could be tracked back to me that I was allegedly trying to access Facebook).
Originally Posted by Tulane41
(Post 13722204)
...Now when I try to access each page, the top bar, up until the Facebook link portion, loads and then the page load stalls for a matter of minutes until (presumably) the call to Facebook times out, and then the rest of the page loads.
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i keep my history in this browser clean/organized, so it is getting REALLY annoying having it add garbage every time an FT page loads.
agree with above too, there are environments where i used to be able to use FT that i will no longer be able to, because of firewall/security. im sure we will be seeing a lot of similar postings from people who either dont have the option of or dont want to mess with FF ....... (and perhaps custom coding) etc. im totally at a loss as to why a simple (ad) link has to autoredirect or whatever the hell it is doing... |
Originally Posted by cblaisd
(Post 13722170)
Let's compile here
Error Message: Invalid API Spurious history, calls to other pages Need to use back button twice Multiple "stuttering" navigation sounds on page-calls When we turned on the plugin, for the first 20-30 seconds we needed to set some variables. We had to have the plugin on to set them, and during that period, it threw this error. This should have been an isolated incident. Re: Spurious history It is not at all uncommon for websites to make javascript calls to other websites. For instance, when our ads load they make multiple calls to other sites. However, we are planning on adding an opt-out button for registered members who want to suppress the FB integration. Re: Need to use back button twice We are working on fixing this. Re: Multiple "stuttering" navigation sounds on page-calls We will look into this. Are you using FB connect, or is this happening without linking your accounts? Re: Work filters We have a potential workaround that we are going to roll out in the morning. |
Originally Posted by IB-Dick
(Post 13723083)
Re: Invalid API
When we turned on the plugin, for the first 20-30 seconds we needed to set some variables. We had to have the plugin on to set them, and during that period, it threw this error. This should have been an isolated incident. Re: Spurious history It is not at all uncommon for websites to make javascript calls to other websites. For instance, when our ads load they make multiple calls to other sites. However, we are planning on adding an opt-out button for registered members who want to suppress the FB integration. Re: Need to use back button twice We are working on fixing this. Re: Multiple "stuttering" navigation sounds on page-calls We will look into this. Are you using FB connect, or is this happening without linking your accounts? Re: Work filters We have a potential workaround that we are going to roll out in the morning. Oh, that's right. IB doesn't really care what FTers want. |
Originally Posted by IB-Dick
(Post 13723083)
Re: Multiple "stuttering" navigation sounds on page-calls
We will look into this. Are you using FB connect, or is this happening without linking your accounts? So, I've not linked accounts, I've gotten rid of the FB button, I have FB calls directed in my hosts file to 127.0.0.5, and still the stutter. |
Originally Posted by IB-Dick
(Post 13723083)
Re: Spurious history
It is not at all uncommon for websites to make javascript calls to other websites. For instance, when our ads load they make multiple calls to other sites. However, we are planning on adding an opt-out button for registered members who want to suppress the FB integration. |
Originally Posted by Kagehitokiri
(Post 13723932)
sounds like absolute nonsense to me, ive never seen this before. ("spurious" history)
Edit: I looked into it a bit more and it appears the web history is coming from Google Friend Connect, not Facebook Connect. Were you guys trying to link Flyertalk with Google Friend Connect too? Remove that partially-implemented crap and I suspect a lot of the problems will go away. |
Page load time for me has gone up considerably since FB connect button was added. :(
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Originally Posted by RichMSN
(Post 13723565)
How about just taking the hint that the users don't want this and get rid of it?
Oh, that's right. IB doesn't really care what FTers want. Not sure if that counts as "technical" issues though. (I mean the 2nd part of my statement ;) ) ETA:
Originally Posted by Kiwi Flyer
(Post 13724448)
Page load time for me has gone up considerably since FB connect button was added. :(
Wasn't sure it's due to location (Asia-based) , or the updated FF 3.6.x Maybe all of the above? |
Originally Posted by RichMSN
(Post 13723565)
How about just taking the hint that the users don't want this and get rid of it?
*** Pages are taking way too long to load. The stupid little "f Connect" button keeps loading at the last second, causing the page to "bump down" Does IB want people to even participate in FT anymore? Or are you all content in spending a lot of money and watching your purchase wither away? |
Originally Posted by uncertaintraveler
(Post 13725771)
^
*** Pages are taking way too long to load. The stupid little "f Connect" button keeps loading at the last second, causing the page to "bump down" Does IB want people to even participate in FT anymore? Or are you all content in spending a lot of money and watching your purchase wither away? |
Originally Posted by IB-Dick
(Post 13723083)
Re: Need to use back button twice
We are working on fixing this. -David |
Originally Posted by jimbo99
(Post 13725858)
Yes I noticed this - not everyone is on a nice fast connection... And alot of FTers are by their nature moving around, posting from congested public wifi etc.
Originally Posted by jimbo99
(Post 13720067)
THANKS! This gets rid of the whole thing.
Is one of my suggestions not working for you anymore? |
Originally Posted by IB-Dick
(Post 13723083)
Re: Spurious history
It is not at all uncommon for websites to make javascript calls to other websites. For instance, when our ads load they make multiple calls to other sites. However, we are planning on adding an opt-out button for registered members who want to suppress the FB integration.... http://mc8tdi0ripmbpds25eboaupdulrit...ken=1934965686 (copy and paste the link into a text editor or word to see it in its entirety and it looks like it's f/b-f/t related as i see ""friendconnect" in it) and this is what i get if i access that page: We're sorry... We were unable to handle your request. Please try again or return a bit later. |
Originally Posted by LRD
(Post 13725953)
But, from your response in the Facebook Connect FAQ thread...
I thought you weren't having any problems. Is one of my suggestions not working for you anymore? Thanks again. |
"spurious" history fixed? nice ^
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Originally Posted by Kagehitokiri
(Post 13727022)
"spurious" history fixed? nice ^
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Originally Posted by IB-Dick
(Post 13723083)
Re: Work filters
We have a potential workaround that we are going to roll out in the morning. |
Originally Posted by Shuttle-Bored
(Post 13732065)
Did this workaround get rolled out? If so, I'm afraid it hasn't worked.
It took me close to 20 minutes to load this thread, see that there was no update, click to respond, and to post this response. And for now I'm naively looking past the good point made above that my firm's IT logs probably show that I'm trying to access Facebook repeatedly when I'm opening these pages. Please offer an option to disable the Facebook call. |
Originally Posted by Tulane41
(Post 13732807)
And for now I'm naively looking past the good point made above that my firm's IT logs probably show that I'm trying to access Facebook repeatedly when I'm opening these pages.
Please offer an option to disable the Facebook call. Oh well, no more FT from the office until this mess is fixed. :( :td: |
Originally Posted by Shuttle-Bored
(Post 13732065)
Did this workaround get rolled out? If so, I'm afraid it hasn't worked.
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Originally Posted by IB-Dick
(Post 13734499)
Unfortunately, our work around didn't jive with FB. We'll have the ability to disable the FB script here at some point.
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I'm sure that some money changed hands.
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Originally Posted by cj001f
(Post 13734717)
:confused: What kind of "user enhancement" is this that you have to run what you do here by facebook?
Since people are having a problem with corporate firewalls, we created a Flyertalk cname for the sub-domain that the script loads from. Unfortunately, when Facebook's servers build that dynamic script, they look at the requested URI, and if they don't recognize it, the script errors out. We don't run anything by Facebook. When I tried calling Mark Zuckerberg it went straight to voicemail.
Originally Posted by the_happiness_store
(Post 13736102)
I'm sure that some money changed hands.
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Just wanted to add weight to the "ever since fb it is taking ages to load" discussion.
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Originally Posted by Silver Fox
(Post 13749164)
Just wanted to add weight to the "ever since fb it is taking ages to load" discussion.
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Originally Posted by jackal
(Post 13753580)
Did you disable the Facebook Connect feature at the bottom of your "Edit Options" screen?
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