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-   -   Remove paid seats for online check-in (https://www.flyertalk.com/forum/tap-air-portugal-miles-go/2065276-remove-paid-seats-online-check.html)

petter2 Jan 13, 2022 10:55 am

Remove paid seats for online check-in
 
Hi,
I got an upcoming flight tomorrow and was trying to check in online. I was playing around with changing seats, but now it won't let me check in unless I pay for the seats that I selected. Is there a way to remove the seats I picked and get the free ones?
Thanks

IAN-UK Jan 15, 2022 5:03 am

Quote:

Originally Posted by petter2 (Post 33898757)
Hi,
I got an upcoming flight tomorrow and was trying to check in online. I was playing around with changing seats, but now it won't let me check in unless I pay for the seats that I selected. Is there a way to remove the seats I picked and get the free ones?
Thanks

I've run into this, and resolved the situation only by checking in at the airport. Though I suppose if you have a spare hour or so you could go through the call centre.

For some time the online check-in system delivered an "acknowledgement" rather than a boarding card. The boarding card had to be collected at the check-in desk after a covid-related document check. But things change quickly, I've no idea of current procedures.

petter2 Jan 21, 2022 3:42 pm

Yes had to check in at LHR at the desk, they assigned new random seats

SK AAR Jan 24, 2022 4:14 am

Yes, if you have been assigned seats in advance you should not try to change the seats during OLCI - been there done that!

SK AAR Jan 24, 2022 4:17 am

Quote:

Originally Posted by IAN-UK (Post 33903870)
For some time the online check-in system delivered an "acknowledgement" rather than a boarding card. The boarding card had to be collected at the check-in desk after a covid-related document check. But things change quickly, I've no idea of current procedures.

Indeed a relevant Q. TAP OLCI will produce BP now - or you still have to collect a BP at the check-in counters?

petter2 Jan 25, 2022 2:22 pm

In CUN they didn't accept the boarding passes on phones at security, had to queue for almost an hour at the check-in desk


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