Getting Error While Pulling Reservation
#1
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,819
Website not working / glitch Questions & Discussion
Anyone else having a problem with the TAP website today? Any time I plug in routes and dates, I get a message saying:
It is not possible to advance right now.
We are currently in the process of updating the TAP online booking system. We are sorry for any inconvenience caused and will resolve things shortly. See you soon!
A bit odd, in that at the same time the airline is advertising a Cyber November sale on selected flights.
If in fact this is any regular maintenance, any sense of when it might be finished?
It is not possible to advance right now.
We are currently in the process of updating the TAP online booking system. We are sorry for any inconvenience caused and will resolve things shortly. See you soon!
A bit odd, in that at the same time the airline is advertising a Cyber November sale on selected flights.
If in fact this is any regular maintenance, any sense of when it might be finished?
#7
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,126
TAP is useless at IT. We can wait months for this to get fixed. I emailed and tweeted them last week and got no reply from either.
However, I found a workaround.
1. Bring up the panel to manage your booking
2. Enter an invalid PNR and name
3. The "Booking not found" page will be displayed .... enter your full ticket number and name here ... 047.........
4. Hey, presto ... you are inside your reservation.
However, I found a workaround.
1. Bring up the panel to manage your booking
2. Enter an invalid PNR and name
3. The "Booking not found" page will be displayed .... enter your full ticket number and name here ... 047.........
4. Hey, presto ... you are inside your reservation.
#9
Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,126
It was working for a few days and now while still letting you open your reservation and book luggage, it is no longer possible to reserve seats. It gives the "API 500 Error" again. This is such awful IT. All I want to do is assign myself seats again after TAP changed my reservation due to flight retiming.