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-   -   Star Alliance Gold Benefits - TAP Portugal (https://www.flyertalk.com/forum/tap-air-portugal-miles-go/1898431-star-alliance-gold-benefits-tap-portugal.html)

mike.macrone Mar 12, 2018 1:18 pm

Star Alliance Gold Benefits - TAP Portugal
 
Hi everyone,

I am considering using TAP Portugal for the first time and had a quick question. I have Star Alliance Gold and was wondering if you buy the 'hand baggage only' ticket if you are able to select seats in advance? I see that we are allowed to bring extra baggage but I cannot see anywhere about the seat selection or lounge access.


Thank you in advance!

Palal Mar 12, 2018 4:55 pm

With *G and a hand baggage only fare you get:
Lounge access = yes
Priority boarding and security = Yes
Hand baggage = 1+1
Free checked in luggage = none (*G benefit does NOT apply)
Seats = pay in advance or at check-in, free 3 hours before departure.

jackr27 Mar 22, 2018 9:05 am

I am Star Alliance Gold and have never had a problem checking in a bag for free on hand baggage only fares...

djjaguar64 Mar 22, 2018 4:27 pm


Originally Posted by jackr27 (Post 29554376)
I am Star Alliance Gold and have never had a problem checking in a bag for free on hand baggage only fares...


You take a chance with agents who may not be knowledgeable.

irishguy28 Mar 23, 2018 9:55 am


Originally Posted by jackr27 (Post 29554376)
I am Star Alliance Gold and have never had a problem checking in a bag for free on hand baggage only fares...

"Never had a problem" being code for successfully sweet-talking the agent into overlooking the rules, or for encountering agents who just didn't know/realise/check that you are not entitled to a baggage allowance?

zoegksf Mar 23, 2018 2:21 pm


Originally Posted by irishguy28 (Post 29558445)
"Never had a problem" being code for successfully sweet-talking the agent into overlooking the rules, or for encountering agents who just didn't know/realise/check that you are not entitled to a baggage allowance?


Just flew them last week, inter Europe, checked in online. Had all *G benefits. Didn't use there lounge as I have PP and like their lounge better, but was allowed to access it.

IAN-UK Mar 24, 2018 1:45 am


Originally Posted by irishguy28 (Post 29558445)
"Never had a problem" being code for successfully sweet-talking the agent into overlooking the rules, or for encountering agents who just didn't know/realise/check that you are not entitled to a baggage allowance?

I've experienced no problems either ... so far.

I've no idea if this is a fluke, down to my ineffable charm,the kindness (or ignorance) of the agent, or a glitch in TP's system. And so far I've not been silly enough to delve deeper :D

I'm no longer in TP's fan club, so my experience of these fares in the last year were limited to a couple of MAN LIS trips when Ryanair were more expensive.

1353513636 Mar 24, 2018 12:26 pm

*G were allowed a free bag on discount fares until about 6 months ago....they perhaps were not yet trained on the new rules but I'm not sure I'd risk it if I didn't want to pay the bag fee.

1nsane May 3, 2018 6:44 am

If i add one Checked luggage online (25 € on my connection) do i get another one for free on *G on discount Fare?

oliver2002 May 4, 2018 7:46 am


Originally Posted by 1nsane (Post 29710666)
If i add one Checked luggage online (25 € on my connection) do i get another one for free on *G on discount Fare?

Sadly no. You have to buy a ticket with a fare that includes baggage to get the extra *G allowance.

1nsane May 16, 2018 3:41 am


Originally Posted by oliver2002 (Post 29714933)
Sadly no. You have to buy a ticket with a fare that includes baggage to get the extra *G allowance.

I could use the online checkin today. I could add 1 piece for free with no charge. I have other bookings without status it says it exceeds the free allowed luggage.
But i couldn't create boarding passes because i changed my seats now the want to charge me for the seats..
When can i deploy the mobile boarding pass? I read 3 h before takeoff?

djjaguar64 May 16, 2018 1:11 pm


Originally Posted by 1nsane (Post 29759488)
I could use the online checkin today. I could add 1 piece for free with no charge. I have other bookings without status it says it exceeds the free allowed luggage.
But i couldn't create boarding passes because i changed my seats now the want to charge me for the seats..
When can i deploy the mobile boarding pass? I read 3 h before takeoff?

​​​​​​https://www.flyertalk.com/forum/othe...-exit-row.html

FlyingFilmGuy May 17, 2018 3:20 pm

It seems TAP have shifted their luggage policy for *G back to allowing one free bag, even on their "Discount" fares. I booked a flight a few months ago, that I just checked in for. When I booked, I'm 99% sure their website said that *G on discount fares got no free checked luggage unless the one ticket spanned multiple *A carriers. I checked it again a few days ago, and they've reverted the wording to allow 1 checked bag for all *G (it specifically states that this extra allowance includes those flying on Discount fares). I rang their CS team, who confirmed this.

Now, at online checkin, the system states my allowance is 1 free bag.

kiwitakingflight May 21, 2018 4:11 pm

Seat selection is not a Star Alliance Gold benefit. On discount fares, TP charge for seat allocation. But on the plus side usually they put SAGs in the front rows of Y which have significantly more legroom than down the back on their new 320 fleet cabins.

Lounge access will of course be honoured with any fare type.

S43R Jun 27, 2018 10:54 am

Providing a data point: last Sunday I was able to check in one bag for free on a discount (cheapest) fare from LIS to AMS (Star Gold). I was expecting to pay for the bag but took my chances when I saw that pre-paying would be slightly less.


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