Iberia or TAP business?
Oct 20, 2017, 11:21 am
#1
Original Poster
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
Iberia or TAP business?
If you were able to book the new TAP business class seat or Iberia business class out of NYC which would you pick if the prices were virtually identical. Have read the reviews of both products and they look similar but overall IB is not viewed favorably due to the service, etc.
Oct 20, 2017, 1:40 pm
#2
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,956
The times I've flown with IB I haven't had problems with their service. The food was good, but nothing to write home about.
The TP lounge is a bit nicer than IB's schengen lounge. The connection process in LIS, I'd argue, is a bit better if you're an EU/EEC citizen and can use passport e-gates.
The TP lounge is a bit nicer than IB's schengen lounge. The connection process in LIS, I'd argue, is a bit better if you're an EU/EEC citizen and can use passport e-gates.
Oct 24, 2017, 7:49 am
#3
Join Date: Jun 2007
Location: LIS
Programs: FB LTPE, TP Gold, All Gold
Posts: 1,180
The times I've flown with IB I haven't had problems with their service. The food was good, but nothing to write home about.
The TP lounge is a bit nicer than IB's schengen lounge. The connection process in LIS, I'd argue, is a bit better if you're an EU/EEC citizen and can use passport e-gates.
The TP lounge is a bit nicer than IB's schengen lounge. The connection process in LIS, I'd argue, is a bit better if you're an EU/EEC citizen and can use passport e-gates.
Oct 25, 2017, 2:51 am
#4
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,565
I've had such a disastrous missed connection at MAD with Iberia ten years ago or so, entirely due to the inefficiency of their ground crew and the way they processed our overnighting, etc., that I promised not to ever again set foot on one of their planes after reading the letter they sent me as an excuse. In contrast, TAP handled wonderfully a cancelled flight out of REC, with hotel, arranging connections, etc.
Of course, I do understand that those two cases do not fully describe the airlines, still...
Of course, I do understand that those two cases do not fully describe the airlines, still...
Oct 25, 2017, 4:30 am
#5
Join Date: Jul 2005
Location: PEK
Programs: A3*G, UA Gold EY Silver
Posts: 8,956
I've had such a disastrous missed connection at MAD with Iberia ten years ago or so, entirely due to the inefficiency of their ground crew and the way they processed our overnighting, etc., that I promised not to ever again set foot on one of their planes after reading the letter they sent me as an excuse. In contrast, TAP handled wonderfully a cancelled flight out of REC, with hotel, arranging connections, etc.
Of course, I do understand that those two cases do not fully describe the airlines, still...
Of course, I do understand that those two cases do not fully describe the airlines, still...
Oct 25, 2017, 12:48 pm
#7
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
Oct 26, 2017, 2:17 am
#8
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
IB has (more or less) got its act together and presents a pretty consistent long-haul product. I like it.
It pains me to say it, but TAP still has some way to go. You can be fortunate and have a delightful experience, or you can be miserable from check-in to landing.
It pains me to say it, but TAP still has some way to go. You can be fortunate and have a delightful experience, or you can be miserable from check-in to landing.
Oct 26, 2017, 6:37 am
#10
Join Date: Aug 2014
Posts: 3,723
If you can get the new TAP J lie-flat seats on BOS/EWR routes, they will be > Iberia. However, TAP's in-flight catering is terrible.