Using MileagePlus Account with TAP Flight

Old Feb 23, 17, 6:24 pm
  #1  
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Join Date: Feb 2017
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Using MileagePlus Account with TAP Flight

I'm planning to fly TAP this summer, US -> Europe. When I was booking through the TAP website, it would not accept my MileagePlus account number. It stated "The Frequent Flyer Number is not valid. Insert a 9 digits number."
My MileagePlus account number has two letters, followed by six numbers (XX####). Has anyone had success entering their MileagePlus number for a TAP flight? If so, how did you format it?
grd1991 is offline  
Old Feb 24, 17, 12:59 am
  #2  
 
Join Date: Jul 2015
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Try with a leading zero?
jinglish is offline  
Old Feb 24, 17, 8:13 am
  #3  
 
Join Date: Nov 2011
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I had this same issue a month back. The regex of the input is only looking of 0-9 digits and does not take any letters. I had to call TAP which took forever to get through, once I got through the lady quickly added it to my flight no problem. If there's any way I could do this without having to call TAP every time, that would be amazing. Still haven't figured that out yet.
marshes is offline  
Old Feb 27, 17, 1:30 pm
  #4  
 
Join Date: Nov 2011
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SOLVED: Booked using the default TAP number. When I went to checkin (via the iOS app -though similar behavior may work on a computer) I was able to change my frequent flyer number to United.
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Old Feb 28, 17, 4:57 am
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Join Date: Jul 2005
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If you want to change it before check-in, PM them on fb or twitter, they'll do it. Amadeus has its problems :/
Palal is offline  
Old Mar 13, 17, 11:53 am
  #6  
 
Join Date: Dec 2014
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I had this same problem a couple months ago - I had to call and wait on hold for an hour.

After they added it, my star gold status wouldn't show up, so I had to take my UA gold card with me and show it everywhere to get the benefits.
ron187 is offline  
Old Mar 13, 17, 5:52 pm
  #7  
 
Join Date: Jul 2005
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Next time PM them on fb or twitter to add it
Palal is offline  

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