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-   -   Using MileagePlus Account with TAP Flight (https://www.flyertalk.com/forum/tap-air-portugal-miles-go/1824731-using-mileageplus-account-tap-flight.html)

grd1991 Feb 23, 2017 6:24 pm

Using MileagePlus Account with TAP Flight
 
I'm planning to fly TAP this summer, US -> Europe. When I was booking through the TAP website, it would not accept my MileagePlus account number. It stated "The Frequent Flyer Number is not valid. Insert a 9 digits number."
My MileagePlus account number has two letters, followed by six numbers (XX####). Has anyone had success entering their MileagePlus number for a TAP flight? If so, how did you format it?

jinglish Feb 24, 2017 12:59 am

Try with a leading zero?

marshes Feb 24, 2017 8:13 am

I had this same issue a month back. The regex of the input is only looking of 0-9 digits and does not take any letters. I had to call TAP which took forever to get through, once I got through the lady quickly added it to my flight no problem. If there's any way I could do this without having to call TAP every time, that would be amazing. Still haven't figured that out yet.

marshes Feb 27, 2017 1:30 pm

SOLVED: Booked using the default TAP number. When I went to checkin (via the iOS app -though similar behavior may work on a computer) I was able to change my frequent flyer number to United.

Palal Feb 28, 2017 4:57 am

If you want to change it before check-in, PM them on fb or twitter, they'll do it. Amadeus has its problems :/

ron187 Mar 13, 2017 11:53 am

I had this same problem a couple months ago - I had to call and wait on hold for an hour.

After they added it, my star gold status wouldn't show up, so I had to take my UA gold card with me and show it everywhere to get the benefits.

Palal Mar 13, 2017 5:52 pm

Next time PM them on fb or twitter to add it


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