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-   -   TB Followers - Top issues TB should address in 2016? [flame free] (https://www.flyertalk.com/forum/talkboard-topics/1727189-tb-followers-top-issues-tb-should-address-2016-flame-free.html)

rwoman Nov 26, 2015 1:35 am

TB Followers - Top issues TB should address in 2016? [flame free]
 
Hi all,

I know there are some vocal and frequent posters in the TalkBoard forum. I'm asking this out of interest and perhaps to brainstorm a bit.

Issues come and go. Some are revisited periodically with no movement for or against. Others are acted upon and others fade into posting archives.

So, I'm curious, what issues would FTers like to see addressed?

A couple of items that come to mind:

Evaluating active forums - should just thread/post count be the only mechanism? What about number of views? Other metrics?
FT Experience - methods of being inviting to new members while engaging veteran members?

Thanks for your input!

dchristiva Nov 26, 2015 6:06 am

I think it's critical to decide whether TB is relevant to the members anymore, how to reverse the trend in voter turnout, and how to create a more cohesive TB that focuses on how to get things done as much as getting things done.

Based on recent feedback from members, those seem to be topics on people's minds.

Dovster Nov 26, 2015 6:41 am

Frankly, other than the establishment of new forums (and setting its own internal rules), I don't believe that TalkBoard has the authority to do anything at all.

nsx Nov 26, 2015 2:00 pm


Originally Posted by dchristiva (Post 25774643)
I think it's critical to decide whether TB is relevant to the members anymore, how to reverse the trend in voter turnout, and how to create a more cohesive TB that focuses on how to get things done as much as getting things done.

I mostly disagree. TB's purpose is to recommend value-improving structural changes to FT. Period. IMHO FT is structured about as well as it can be within the limitations of current software. Fine tuning is just not that interesting to our membership, nor should it be. TB can only make a big impact by convincing IB to implement new capabilities.

IB has done a good job of adding capabilities such as the in-thread Wikis. IB is currently busy on mobile capabilities for FT. After that project is done I'm hoping that TB can promote more new features requiring development.

IMHO if voters are not interested in TB that's good. It's a sign that members are enjoying FT the way it is.

Dovster Nov 26, 2015 11:25 pm


Originally Posted by nsx (Post 25776308)
IMHO if voters are not interested in TB that's good. It's a sign that members are enjoying FT the way it is.

If a town has a municipal council that has absolutely no tasks other than to give the mayor recommendations on a very limited number of issues, very few people will bother voting for its members -- but that does not mean that they like the town the way it is.

I've given this hypothetical situation before, but it is worth repeating: Tomorrow, TalkBoard can vote in favor of establishing a TAP Forum and reject a proposed forum for Air Malta.

What TalkBoard cannot do is decide what will be allowed in the new TAP Forum -- that will be completely up to its moderator(s). Hence, the mods can prohibit any discussion of TAP in the TAP Forum and allow unlimited discussion of Air Malta instead.

I voted for you for TB but not because I felt that you could accomplish anything there, simply because I like you as a person. If moderators were elected, and you ran, I would also vote for you -- but this time feeling that my vote actually meant something.

B747-437B Nov 27, 2015 3:26 am


Originally Posted by Dovster (Post 25777404)
I've given this hypothetical situation before, but it is worth repeating: Tomorrow, TalkBoard can vote in favor of establishing a TAP Forum and reject a proposed forum for Air Malta.

What TalkBoard cannot do is decide what will be allowed in the new TAP Forum -- that will be completely up to its moderator(s). Hence, the mods can prohibit any discussion of TAP in the TAP Forum and allow unlimited discussion of Air Malta instead.

Not just that, but the Community Director can choose to simply ignore TB's recommendation and just open an Air Malta forum anyway. And close down the TAP forum. In other words, the TalkBoard appears to be toothless and useless.

But that isn't the case. TalkBoard's value is not as much in its ability to execute, but rather in its value to represent. They hold the mandate to represent the users as elected representatives. The Community Director and IB cannot listen to the ideas of every one of the community, nor separate the signal from the noise. The TalkBoard's value is to bring suggestions to the table and evaluate them to improve the experience for everyone. If tweaks are needed to improve the user experience, increase user participation or indeed attract new users, these should originate from TalkBoard if they are doing their job properly.

<redacted>

JDiver Nov 27, 2015 11:04 am


Originally Posted by Dovster (Post 25777404)
...

What TalkBoard cannot do is decide what will be allowed in the new TAP Forum -- that will be completely up to its moderator(s). Hence, the mods can prohibit any discussion of TAP in the TAP Forum and allow unlimited discussion of Air Malta instead...

MOST unlikely. :rolleyes:

A strong reminder: The appointment or function of moderators, etc. is beyond the purview of TalkBoard and this Forum, and not subjects of discussion here. See the FlyerTalk Rules for further guidance.


18. Discussion Of Moderator Actions Link to this Rule

Moderators value your private views and feedback related to their actions and duties. You may submit appropriate feedback to moderators by private message or e-mail. Do not post comments about moderator decisions or actions, or about the work of moderators, unless a moderator has invited members to post feedback in a particular thread.

Any concerns about the actions of a moderator should be directed exclusively and privately to the Community Director.

Again: If you have suggestions regarding the appointment of moderators, etc. please communicate those directly to the Community Director. Here, such posts will be summarily edited or deleted.

Thank you,

JDiver
Moderator

Dovster Nov 27, 2015 8:38 pm


Originally Posted by JDiver (Post 25779200)
[COLOR="Navy"][B]A strong reminder: The appointment or function of moderators, etc. is beyond the purview of TalkBoard and this Forum, and not subjects of discussion here. See the FlyerTalk Rules for further guidance.

The issue being discussed is not what moderators can do (or actually do) but rather the fact that TB's authority is so limited (eg: it cannot limit what will be discussed in the forums it establishes) that there is very little incentive for most FTers to bother voting.

Moreover, as TB is basically limited to establishing forums and setting its own internal rules, fewer and fewer members are even interested in running for it. I don't remember any TB election that had as few candidates as this one did.

Jinxy Nov 27, 2015 9:40 pm

TB Followers - Top issues TB should address in 2016? [flame free]
 
I think one of the main problems is that people have no idea who or what TB is or does and s name change could help that.

Kagehitokiri Nov 27, 2015 9:41 pm


Originally Posted by rwoman (Post 25774107)
FT Experience - methods of being inviting to new members while engaging veteran members?


Originally Posted by nsx (Post 25776308)
I'm hoping that TB can promote more new features


Originally Posted by B747-437B (Post 25777856)
The Community Director and IB cannot listen to the ideas of every one of the community, nor separate the signal from the noise. The TalkBoard's value is to bring suggestions to the table and evaluate them to improve the experience for everyone.

as mentioned 4 years ago >


Originally Posted by SanDiego1K (Post 17669329)
How do we turn a newcomer who finds us thru Google search into a contributing member?

What new technologies or structures in the board should we be asking Internet Brands to add in order to keep members coming back to us?


JDiver Nov 27, 2015 10:33 pm


Originally Posted by Dovster (Post 25780948)
The issue being discussed is not what moderators can do (or actually do) but rather the fact that TB's authority is so limited (eg: it cannot limit what will be discussed in the forums it establishes) that there is very little incentive for most FTers to bother voting.

Moreover, as TB is basically limited to establishing forums and setting its own internal rules, fewer and fewer members are even interested in running for it. I don't remember any TB election that had as few candidates as this one did.

Indeed, that is the issue. It's a legitimate concern of TalkBoard members and those who participate - and might well participate if they were more aware.

dchristiva Nov 28, 2015 9:04 am


Originally Posted by nsx (Post 25776308)
I mostly disagree. TB's purpose is to recommend value-improving structural changes to FT. Period. IMHO FT is structured about as well as it can be within the limitations of current software. Fine tuning is just not that interesting to our membership, nor should it be. TB can only make a big impact by convincing IB to implement new capabilities.

IB has done a good job of adding capabilities such as the in-thread Wikis. IB is currently busy on mobile capabilities for FT. After that project is done I'm hoping that TB can promote more new features requiring development.

IMHO if voters are not interested in TB that's good. It's a sign that members are enjoying FT the way it is.

I think this misses some interesting points raised by members by quite a distance. Not to mention, the thinking seems very linear. I think members have made it clear that they aren't enjoying FT the way it is. At least in terms of governance. Hence, I think the questions raised by members ought to be addressed by this year's board.

mia Nov 29, 2015 10:32 am


Originally Posted by nsx (Post 25776308)
TB's purpose is to recommend value-improving structural changes to FT. Period.

That's only a tiny portion of TalkBoard's responsibility.


SECTION 2: MISSION

A. The FlyerTalk TalkBoard exists to:

i. Represent the interests of the FlyerTalk membership at large to the FlyerTalk Host.
ii. Act as a representative body for the FlyerTalk membership.
iii. Serve in an advisory capacity to the FlyerTalk Host.
iv. Provide feedback to the FlyerTalk Host with regard to the management of FlyerTalk.
B. The TalkBoard accomplishes this by:
i. Prioritizing recommendations on product/service enhancements for FlyerTalk.
ii. Responding to action requests from the FlyerTalk Host for issues/situations that fall outside the scope of established policies, procedures, organization and universe of FlyerTalk’s forums.
iii. Responding to requests from posters with regard to requests for and enquires about enhancements and changes to the structure, organization and universe of FlyerTalk’s forums.
iv. Ensuring on-going feedback between the FlyerTalk Host and its posters.
v. Providing input on and reaction to FlyerTalk upgrades, plug-ins and other changes.
vi. Periodically reviewing FlyerTalk's Terms of Service (TOS) to ensure they best serve and protect FlyerTalk and its posters.
There seems to be a great deal of angst about the reality that TalkBoard is an advisory body lacking the power to enact its decisions without the consent of the Community Director or Internet Brands. This is a trivial distraction, don't let it paralyze you. Your job is to make recommendations, not decisions. If your recommendations are supported by persuasive reasoning and evidence they will be well received by those who make decisions.

Dovster Nov 29, 2015 12:23 pm


Originally Posted by mia (Post 25786106)
That's only a tiny portion of TalkBoard's responsibility.

There seems to be a great deal of angst about the reality that TalkBoard is an advisory body lacking the power to enact its decisions without the consent of the Community Director or Internet Brands. This is a trivial distraction, don't let it paralyze you. Your job is to make recommendations, not decisions. If your recommendations are supported by persuasive reasoning and evidence they will be well received by those who make decisions.

Mia, as someone who served two terms on TB, I can guarantee you that items which were very crucial to the membership were put completely off limits to us. We were told in no uncertain terms that they were not within TB's purview -- we could not even discuss them, much less make recommendations about them.

MSPeconomist Nov 29, 2015 2:10 pm


Originally Posted by Dovster (Post 25786509)
Mia, as someone who served two terms on TB, I can guarantee you that items which were very crucial to the membership were put completely off limits to us. We were told in no uncertain terms that they were not within TB's purview -- we could not even discuss them, much less make recommendations about them.

Was your TB service during the years when Randy was running FT?


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