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-   -   My thoughts for the 2012 Talkboard (https://www.flyertalk.com/forum/talkboard-topics/1293763-my-thoughts-2012-talkboard.html)

Brian Dec 25, 2011 11:41 am

What a disappointment
 
It's truly disappointing to see that a business which generates all of it's revenue from the speech of it's users remains completely committed to opacity and censorship of reasonable but disagreeable speech on topics of interest, and a centralized command and control structure that absolutely assures this will not be influenced by the users in any structured way.

And as disappointing as this pronouncement is, even more so is the spin with which the message is delivered, which is, unfortunately, much more transparent than possibly intended.

The value proposition of this website, which is 100% derived from the users, and 0% from the management, is such that users will tolerate enormous censorship and limitations on their participation, and that will continue unless or until someone disrupts the business with a different, democratic conversation model.

I do think we owe a moment of thanks to the management, however, for making their intentions very clear, regardless of their actual intent in doing so.

RKG Dec 25, 2011 2:07 pm


Originally Posted by Brian (Post 17689858)
It's truly disappointing to see that a business which generates all of it's revenue from the speech of it's users remains completely committed to opacity and censorship of reasonable but disagreeable speech on topics of interest, and a centralized command and control structure that absolutely assures this will not be influenced by the users in any structured way.

And as disappointing as this pronouncement is, even more so is the spin with which the message is delivered, which is, unfortunately, much more transparent than possibly intended.

The value proposition of this website, which is 100% derived from the users, and 0% from the management, is such that users will tolerate enormous censorship and limitations on their participation, and that will continue unless or until someone disrupts the business with a different, democratic conversation model.

I do think we owe a moment of thanks to the management, however, for making their intentions very clear, regardless of their actual intent in doing so.

I am in agreement with this post. Apparently, unless you agree completely with the management, your posts disappear... and some posters disappear too!

travelkid Dec 26, 2011 3:45 am

Pretty strong statements from long time members.

I hope the management is willing to listen to their concerns, as to the concerns of many other members, including elected TB members.

Hopefully we can work together to get what the posters want.

In the long run its just not possible to disregard repeated concerns.

Its time for a FT wake up call@:-)

Jinxy Dec 26, 2011 7:04 pm

Great post Carol and look forward to continued improvements under your stellar guidance

RichMSN Dec 26, 2011 7:07 pm

All I'm going to say on the subject is that I was elected to represent the members (and I interpret this as "general members") of FT and will do so to the best of my ability over the next two years.

Feel free to PM me with anything -- no topic is off-limit or off-topic in my PM box.

kipper Dec 27, 2011 8:14 am


Originally Posted by RichMSN (Post 17695400)
All I'm going to say on the subject is that I was elected to represent the members (and I interpret this as "general members") of FT and will do so to the best of my ability over the next two years.

Feel free to PM me with anything -- no topic is off-limit or off-topic in my PM box.

I'd like to take a moment to thank kokonutz and Rich both for their commitment to represent the members and their willingness to read and reply to PM's. Both have demonstrated to me that they are very responsive and are very committed to at least listening to suggestions and ideas. ^

Kagehitokiri Dec 27, 2011 9:41 am

anyone can PM SanDiego1K/mod/TB/IB.

Originally Posted by RichMSN (Post 17695400)
Feel free to PM me with anything -- no topic is off-limit or off-topic in my PM box.


Originally Posted by kipper (Post 17697500)
commitment to represent the members...very committed to at least listening


Originally Posted by kipper (Post 17697500)
willingness to read and reply to PM's...demonstrated to me that they are very responsive

anyone who is responsive/reply = ^

goalie Dec 27, 2011 11:43 am


Originally Posted by RichMSN (Post 17695400)
All I'm going to say on the subject is that I was elected to represent the members (and I interpret this as "general members") of FT and will do so to the best of my ability over the next two years.

Feel free to PM me with anything -- no topic is off-limit or off-topic in my PM box.

^ And I'll throw in my two hockey pucks as well on this

jackal Dec 27, 2011 3:47 pm

My signature even has a direct link to the PM form for me. ;)

I have yet to receive any PMs, though. :(

GUWonder Dec 29, 2011 12:44 am

Here I was thinking that this would be a thread that could seed an OCD forum on FT, as successor to ORP. :o

Kagehitokiri Dec 29, 2011 10:13 am


Originally Posted by SanDiego1K (Post 17534660)
Why did Randy have an ORP forum?
...
None of those points are relevant to me. I do get a lot of emails, though nothing on the order of what he gets, but enough to be challenging to work thru. Regardless, I try very hard and get to a high percentage of them.


Originally Posted by SanDiego1K (Post 15595866)
I've got nothing interesting to say publicly in the ways that Randy did.


Originally Posted by itsaboutthejourney (Post 15594148)
Where do we send suggestions for changes to FT in the SD1K era?

Directly to me.


cblaisd Dec 29, 2011 11:35 pm


Originally Posted by GUWonder (Post 17708175)
Here I was thinking that this would be a thread that could seed an OCD forum on FT, as successor to ORP. :o

Not sure why you would think that, since her statements on this issue, as noted above, have been clear and consistent for almost a year:


Originally Posted by SanDiego1K (Post 15595866)
Nope, despite some having come up with a great acronym, OCD, Only Community Director. Randy was special. He is iconic in the industry. He is the world expert on miles and points. He has television reporters follow him around. He is our own celebrity. Me? I'm good at organization, understand his ethos for flyertalk.com, and hope to keep the user experience a positive one. But I've got nothing interesting to say publicly in the ways that Randy did.


Originally Posted by SanDiego1K (Post 17534660)
It's flattering that anyone would think my thoughts should have boardwide appeal. Thank you for the compliment. However, I will not be opening an OCD forum. Tom911 has found a quote of mine which continues to represent my thoughts.

Why did Randy have an ORP forum?
  1. He is a world reknown expert on points and miles. He is on TV, in newspapers, in magazines, and gives talks at seminars. We wanted the chance to ask our celeb our own questions.
  2. He travels actively, so while at the helm of FT, was often away.
  3. He ran and runs a multiple of businesses. While we always thought we were his most loved, the reality is that he needed to support a lot of employees in his various business endeavours.
  4. He received thousands of emails a week, well beyond any person's ability to respond. ORP gave folks a way to get issues in front of him.

None of those points are relevant to me. I do get a lot of emails, though nothing on the order of what he gets, but enough to be challenging to work thru. Regardless, I try very hard and get to a high percentage of them.

So thank you for the kind words, but I'm happy with today's structure.

Carol


Ancien Maestro Jan 2, 2012 10:30 pm


Originally Posted by Jinxy (Post 17695386)
Great post Carol and look forward to continued improvements under your stellar guidance

+1

Certainly appreciate the hard work and effort put into the community.. I found that responses by the TB and Moderators to be quite detailed.. there is definite direction set forth..

unfortunately, with size comes mistakes, and some member discontentment.. with anything in life, there is room for improvement..

But I for one personally, truly appreciate the L/Earning experience curve in my personal travels with the 2 years of membership here on FT. Thanks for all the volunteers' effort and input.. Have a Happy New Year..


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