Lounge ZRH [merged Q&A thread]

Old Nov 25, 12, 3:16 pm
  #601  
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Originally Posted by TravelEnthusiast View Post
Good evening everyone

Next week, I am travelling with my father from CPH through ZRH connecting to HKG in LX F. My father is almost 80 and has some difficulty walking other than short distances. Am I right that there is no individual pickup/transfer from the arriving short-haul aircraft for connecting F passengers? We plan to go to the F lounge. Is this likely to be a short or a long walk from the arriving gate? Is there any possibility to ask for a special service for this situation?

Thanks for any tips!
There is no pickup service for F passengers and depending on the arrival gate of the CPH flight it could be some distance to the First Class Lounge. You might want to consider arranging the Careport service.
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Old Nov 25, 12, 3:32 pm
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Originally Posted by NewbieRunner View Post
There is no pickup service for F passengers and depending on the arrival gate of the CPH flight it could be some distance to the First Class Lounge. You might want to consider arranging the Careport service.
Thank you NewbieRunner, I will certainly check this. Quick follow-up question: On the way from the F lounge to the departure gate which I understand will be in the E section, I understand we will be driven to the right building/pier but not escorted to the aircraft as in Frankfurt. When we enter the terminal where we are dropped off, will we be close to our gate or can there still be some walking left?
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Old Nov 25, 12, 4:56 pm
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Originally Posted by TravelEnthusiast View Post
Thank you NewbieRunner, I will certainly check this. Quick follow-up question: On the way from the F lounge to the departure gate which I understand will be in the E section, I understand we will be driven to the right building/pier but not escorted to the aircraft as in Frankfurt. When we enter the terminal where we are dropped off, will we be close to our gate or can there still be some walking left?
It depends. I think there may be more than one ground level entrance but the van will drop you off to take an elevator up to the departure level. You will then have to walk to your departure gate. If you explain that your father has mobility problem they might drop you off as close to the departure gate as possible but I really don't know how flexible they are.

It is possible that they'll insist on taking you straight from the incoming flight to E dock without visiting the FCL, but you will have to discuss this with Careport if you decide to use their service.
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Old Dec 18, 12, 10:14 pm
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I'm connecting YUL-ZRH-CAI in LX J with a 3.5 hr layover, travelling with 2 young children (5 and 3). I understanding I arrive and depart from E.

Considering I have kids with me and will probably want to spend an hour at the Play Area in E, does it make sense to just stick to the Panorama Lounge, take the train to the SWISS lounge in D, or clear passport control and use the SWISS lounge in A/B?
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Old Dec 19, 12, 2:23 am
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Originally Posted by nabeelj View Post
I'm connecting YUL-ZRH-CAI in LX J with a 3.5 hr layover, travelling with 2 young children (5 and 3). I understanding I arrive and depart from E.

Considering I have kids with me and will probably want to spend an hour at the Play Area in E, does it make sense to just stick to the Panorama Lounge, take the train to the SWISS lounge in D, or clear passport control and use the SWISS lounge in A/B?
I would absolutely stay in the Panorama lounge.

Unless you're a Senator or *G member, you won't have access to the Swiss Senator (which are anyway not that much better than the Panorama) lounges in A or D anyway, and the business lounges are - more or less - the same as the Panorama lounge.

Dock E, especially the quieter upper area around the Panorama lounge, does offer enough space for your kids to discover, watch planes, and the 3.5 hours will definitely go away in a breeze.

If your kids like to ride a little train, then you can just go down to the train station in Dock E after a while of staying in the Panorama lounge and ride the "Heidi" train back to the A gates, get off, and take the next train back - about 5 minutes for the "roundtrip" and "muuuuuh" included. Actually, I would do that
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Old Dec 19, 12, 8:19 am
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Originally Posted by YuropFlyer View Post
I would absolutely stay in the Panorama lounge.

Unless you're a Senator or *G member, you won't have access to the Swiss Senator (which are anyway not that much better than the Panorama) lounges in A or D anyway, and the business lounges are - more or less - the same as the Panorama lounge.

Dock E, especially the quieter upper area around the Panorama lounge, does offer enough space for your kids to discover, watch planes, and the 3.5 hours will definitely go away in a breeze.

If your kids like to ride a little train, then you can just go down to the train station in Dock E after a while of staying in the Panorama lounge and ride the "Heidi" train back to the A gates, get off, and take the next train back - about 5 minutes for the "roundtrip" and "muuuuuh" included. Actually, I would do that
Thanks for the feedback. I think I'll stick to the Panorama Lounge and go to the play area right next door.

We did stop in ZRH 1.5 years ago, so we did ride the train and do remember the "muuuuh". I'm sure my kids will enjoy riding it again - I will take your advice and ride it just for fun
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Old Dec 19, 12, 6:55 pm
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which is the best lounge to use taking into account food, privacy, and gate distances ?
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Old Dec 20, 12, 1:14 am
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Originally Posted by deniah View Post
VIE-ZRH-ORD in J
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which is the best lounge to use taking into account food, privacy, and gate distances ?
Food wise: SEN Lounge in A - after 1pm (see Arrival lounge). As you'll arrive at/near the A gates, I would go there, it's central and above the train to the E gates anyway.

Privacy: The LX arrival lounge. But it's only open till 1pm. It's also the best food wise, but only breakfast items. You need to go landside to access it.

Gate distances: As your flight to the US will depart from the E gates, it's the Panorama lounge. However, it's the worst of those 3 lounges, so I would only leave about 1-1.5 hours before departure to the E Gates, and if boarding hasn't started yet (US flights do start much earlier for some reasons..) have a quick visit there - the view on the tarmac/gates is good, but that's about it.
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Old Dec 21, 12, 3:23 am
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Originally Posted by NewbieRunner View Post
There is no pickup service for F passengers and depending on the arrival gate of the CPH flight it could be some distance to the First Class Lounge. You might want to consider arranging the Careport service.
First time LX First.
Mrs. SFO and I are flying LAX-ZRH next week, currently with a 2.5 hour connection to FRA in LH J (although hoping for the 1.5 hour connection to MAD to open). So no pickup service and we walk/train from E to the F lounge? How long is the trek and where do we clear customs? And it sounds like we get the limo shuttle service to our ZRH-FRA flight but only to the terminal near our gate. Are FRA or MAD flights generally gate departures vs. tarmac. If tarmac, will we be shuttled directly plane side? Thanks.

Last edited by SFO777; Dec 21, 12 at 4:25 am
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Old Dec 21, 12, 5:31 am
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Originally Posted by SFO777 View Post
And it sounds like we get the limo shuttle service to our ZRH-FRA flight but only to the terminal near our gate. Are FRA or MAD flights generally gate departures vs. tarmac. If tarmac, will we be shuttled directly plane side? Thanks.
Which airline does operate the ZRH-FRA flight? If it's LH mainline, you'll have a gate position, if it's LH Regional or Eurowings (CRJ), you'll get a tarmac position. However, I wouldn't take the shuttle service for the lower A gates (A60 through A70), as the trek to the limo will most probably be longer than the walk from the lounge to the gate, and you may have to wait for your driver at the lounge reception. Anyway, they'll ask you whether you want the shuttle service or not.

And yes, if you're on a tarmac position, you'll be driven to the plane side. Usually, you'll be the last people to board.

And a general hint: The LX F lounge isn't that great both in terms of comfort and service compared to what LH offers, so you might want to keep your stay as short as possible.
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Old Dec 21, 12, 5:40 am
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Originally Posted by bruce80 View Post
Which airline does operate the ZRH-FRA flight? If it's LH mainline, you'll have a gate position, if it's LH Regional or Eurowings (CRJ), you'll get a tarmac position. However, I wouldn't take the shuttle service for the lower A gates (A60 through A70), as the trek to the limo will most probably be longer than the walk from the lounge to the gate, and you may have to wait for your driver at the lounge reception. Anyway, they'll ask you whether you want the shuttle service or not.
Thanks very much.
ZRH-FRA is LH mainline. And if it clears, ZRH-MAD would be LX mainline.
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Old Dec 21, 12, 9:30 am
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Originally Posted by SFO777 View Post
First time LX First.
Mrs. SFO and I are flying LAX-ZRH next week, currently with a 2.5 hour connection to FRA in LH J (although hoping for the 1.5 hour connection to MAD to open). So no pickup service and we walk/train from E to the F lounge? How long is the trek and where do we clear customs? And it sounds like we get the limo shuttle service to our ZRH-FRA flight but only to the terminal near our gate. Are FRA or MAD flights generally gate departures vs. tarmac. If tarmac, will we be shuttled directly plane side? Thanks.
LH mainline normally gate position.
LX to MAD normally gate position too.
When entering the F lounge they will tell you what gate your onward flight has; if tarmac position you will be driven by limo.

I recently made it in 15 minutes from E to the F lounge with clearing security, customs and train.
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Old Dec 21, 12, 11:07 am
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Originally Posted by PetzLUX View Post
LH mainline normally gate position.
LX to MAD normally gate position too.
When entering the F lounge they will tell you what gate your onward flight has; if tarmac position you will be driven by limo.

I recently made it in 15 minutes from E to the F lounge with clearing security, customs and train.
You don't have to clear customs to reach the F lounge from the E gates (unless you choose to exit landside, and reenter airside through the security - a strategy which sometimes can be faster, if a lot of transit passengers are blocking the transfer security in the E gates (which you can skip if you choose to go landside), as well as Immigration in the A gates (which is different for connecting&exiting people)
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Old Dec 21, 12, 5:17 pm
  #614  
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Thanks so much YuropFlyer, PetzLUX and bruce80 for the great info.
This definitely make things easier, knowing what to expect.
Looking forward to my first Swiss First flights.
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Old Dec 29, 12, 7:58 pm
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LX C to LH F. F lounge access?

HKG-ZRH-FRA on LX in C than connecting FRA-N. America LH F. Will my wife and I have access to the F lounge in ZRH if there is time?

Thank you.
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