Edelweiss WK departs for Bilbao BIO without Luggage
#1
Original Poster
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https://bilbaohiria.com/en/bilbao/ed...uitcases-lost/
"Shortage of ground personnel"
at what they arrogantly claim to be a perfect airport (but in reality just represents the typical Swiss mediocrity).
And the pilot lying by omission is unacceptable
and will further undermine the confidence of passengers. Being honest would have saved the situation at least partially.
Where will all this end ? What next ?
"Shortage of ground personnel"

And the pilot lying by omission is unacceptable

Where will all this end ? What next ?
#2
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This stuff happens. Plenty if such reports across many airlines. Better to fly pax w/o bags than the cancel the flight.
Not ideal, but not really that dramatic, is it?
Not ideal, but not really that dramatic, is it?
#3
Original Poster
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#4
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#5
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Unfortunately, such things happen.
In order to avoid them more by the airlines in the future, it would be reasonable for the regulator to impose a much clearer and larger obligation to pay compensation to the airline than before. If the airline had the obligation to pay the passenger a fact-based fine-compensation of 400 EUR or 400 CHF for each piece of baggage held, immediately after landing, without any investigation and delay, things would start to change. (and if the airport is at fault, the airline would submit a corresponding claim to the airport). At the same time, the previous obligation to compensate for the purchase of necessary items in the case of lost luggage and delayed luggage would remain. As well as compensation for baggage and its contents in the event of final loss according to the Montreal Convention.
Yes, air tickets would also become more expensive, but at least the problems for passengers would be significantly reduced.
In order to avoid them more by the airlines in the future, it would be reasonable for the regulator to impose a much clearer and larger obligation to pay compensation to the airline than before. If the airline had the obligation to pay the passenger a fact-based fine-compensation of 400 EUR or 400 CHF for each piece of baggage held, immediately after landing, without any investigation and delay, things would start to change. (and if the airport is at fault, the airline would submit a corresponding claim to the airport). At the same time, the previous obligation to compensate for the purchase of necessary items in the case of lost luggage and delayed luggage would remain. As well as compensation for baggage and its contents in the event of final loss according to the Montreal Convention.
Yes, air tickets would also become more expensive, but at least the problems for passengers would be significantly reduced.
#6
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Unfortunately, such things happen.
In order to avoid them more by the airlines in the future, it would be reasonable for the regulator to impose a much clearer and larger obligation to pay compensation to the airline than before. If the airline had the obligation to pay the passenger a fact-based fine-compensation of 400 EUR or 400 CHF for each piece of baggage held, immediately after landing, without any investigation and delay, things would start to change. (and if the airport is at fault, the airline would submit a corresponding claim to the airport). At the same time, the previous obligation to compensate for the purchase of necessary items in the case of lost luggage and delayed luggage would remain. As well as compensation for baggage and its contents in the event of final loss according to the Montreal Convention.
Yes, air tickets would also become more expensive, but at least the problems for passengers would be significantly reduced.
In order to avoid them more by the airlines in the future, it would be reasonable for the regulator to impose a much clearer and larger obligation to pay compensation to the airline than before. If the airline had the obligation to pay the passenger a fact-based fine-compensation of 400 EUR or 400 CHF for each piece of baggage held, immediately after landing, without any investigation and delay, things would start to change. (and if the airport is at fault, the airline would submit a corresponding claim to the airport). At the same time, the previous obligation to compensate for the purchase of necessary items in the case of lost luggage and delayed luggage would remain. As well as compensation for baggage and its contents in the event of final loss according to the Montreal Convention.
Yes, air tickets would also become more expensive, but at least the problems for passengers would be significantly reduced.
#7
Join Date: Feb 2007
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IMHO, as a passenger, I'd love to know where my bags are at any point in time. On the other hand, taking a wider view, it is correct for the pilot not to communicate the missing bags until the plane has landed. Upon landing he should communicate this to avoid people waiting at the baggage claim. Informing passengers before landing could cause some passengers to become unruly and episodes of air rage for something that is completely outside of the control of the pilots, the flight attendants and the passengers. Therefore, to guarantee that the flight can safely happen as planned not communicating is the best solution.