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-   -   Will I have a problem? (https://www.flyertalk.com/forum/swiss-international-air-lines/2132768-will-i-have-problem.html)

Greenpen Aug 23, 2023 1:27 pm

Will I have a problem?
 
Three days ago I found what seemed to me to be a bargain F fare on ITA Matrix of £2000 from OSL to BKK in mid-September, one way. It was available on Expedia so I bought it.

However, the Swiss site will not let me reserve a seat or see the meal pre-order for the ZHR - BKK leg although it did allow me to select a seat on the OSL - ZHR leg. Both Expedia and LX indicate the OSL flight is in J and the BKK one in F. I am just a little worried that this is a mistake fare which they will not honour. The J fare equivalent is now £2900 so although the F fare is not cheap it looks a relative bargain. Would one expect to be able to fully access the LX site with an OTA booking? Should I worry?

The J fare on the day I bought the F was about £1800 I think but I did not make a record of it so relying on my less than sharp memory!

I do have a six alphanumeric confirmation number from Expedia, that allows me to access parts of the LX site that I can use, as well as a ticket number but it begins 724.... which is suspiciously like the Expedia itinerary number which starts 726.... so I am not sure whether this is a real LX ticketed trip yet. (I don't normally fret about bookings but I am now booking no refund hotels in Bangkok and Chiang Mai as well as domestic Thai flights.)

chris63 Aug 23, 2023 8:23 pm


Originally Posted by Greenpen (Post 35522035)
Three days ago I found what seemed to me to be a bargain F fare on ITA Matrix of £2000 from OSL to BKK in mid-September, one way. It was available on Expedia so I bought it.

However, the Swiss site will not let me reserve a seat or see the meal pre-order for the ZHR - BKK leg although it did allow me to select a seat on the OSL - ZHR leg. Both Expedia and LX indicate the OSL flight is in J and the BKK one in F. I am just a little worried that this is a mistake fare which they will not honour. The J fare equivalent is now £2900 so although the F fare is not cheap it looks a relative bargain. Would one expect to be able to fully access the LX site with an OTA booking? Should I worry?

The J fare on the day I bought the F was about £1800 I think but I did not make a record of it so relying on my less than sharp memory!

I do have a six alphanumeric confirmation number from Expedia, that allows me to access parts of the LX site that I can use, as well as a ticket number but it begins 724.... which is suspiciously like the Expedia itinerary number which starts 726.... so I am not sure whether this is a real LX ticketed trip yet. (I don't normally fret about bookings but I am now booking no refund hotels in Bangkok and Chiang Mai as well as domestic Thai flights.)

One way not that cheap & have you tried reserving a seat on LH website ? Also look how many seats are for sale in F on the day.
It is not a mistake fare at that price ;)
724 are LX ticket numbers

Greenpen Aug 24, 2023 1:50 am

Thanks a lot for this information, particularly the confirmation of the start of the ticket number.

I still can’t reserve my seat even on the LH website. Get the same message as I do on the LX site :

Unfortunately we cannot offer you a seat reservation for this flight segment. You may select your seat during Check-in

But not now worried; just anticipating the experience. Not too much though as a F on LH last year, eagerly anticipated, did not live up to expectations (notwithstanding the duck)!

Thanks again for the quick reply.

oliver2002 Aug 24, 2023 1:56 am

If the (724) ticket is issued and the reservation is visible on LX and LH.com you are good to go. You can call LX and ask for a seat assignment. The cheap F fares ex BKK are a feature, not a bug.

chris63 Aug 24, 2023 2:31 am


Originally Posted by Greenpen (Post 35523435)
Thanks a lot for this information, particularly the confirmation of the start of the ticket number.

I still can’t reserve my seat even on the LH website. Get the same message as I do on the LX site :

Unfortunately we cannot offer you a seat reservation for this flight segment. You may select your seat during Check-in

But not now worried; just anticipating the experience. Not too much though as a F on LH last year, eagerly anticipated, did not live up to expectations (notwithstanding the duck)!

Thanks again for the quick reply.

Call the LX F hotline during CH hours, they will reserve you a seat +41 848 365 365

cfischer Aug 25, 2023 7:49 pm

This sometimes happens, not sure why. The hotline can assign seats.


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