Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Lufthansa, Austrian, Swiss, Brussels, LOT and Other Partners | Miles & More > Swiss International Air Lines
Reload this Page >

LX A with new minimum stay conditions

Register
Social Groups
Search
Today's Posts
Mark Forums Read

LX A with new minimum stay conditions

   
Old Jan 29, 23, 8:05 am
  #16  
Original Poster
 
Join Date: Apr 2007
Location: DUS
Programs: LH HON
Posts: 726
Originally Posted by chris63
Pre Pandemic it was not like this, they used to be super helpful…….
They are still very helpful, but apparently they cannot see upgrade availabilities anymore directly, but have to ask revenue management online. So the competences of LX core customer service have been cut like the HON hotline at LH.
chris63 likes this.
shipsmail is offline  
Reply
Old Jan 29, 23, 8:40 am
  #17  
FlyerTalk Evangelist
 
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 10,245
Originally Posted by shipsmail
They are still very helpful, but apparently they cannot see upgrade availabilities anymore directly, but have to ask revenue management online. So the competences of LX core customer service have been cut like the HON hotline at LH.
Yes, they are very polite when they tell you upgrades & awards are not available but that does not help HON with evouchers & miles to use & they need to be used…..
chris63 is online now  
Reply

Thread Tools
Search this Thread
Search this Thread:

Advanced Search

Advanced Search
Reply Closed Thread Share
Forum Jump

Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell or Share My Personal Information -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2023 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.