LX A with new minimum stay conditions
Jan 29, 23, 8:05 am
#16
Original Poster
Join Date: Apr 2007
Location: DUS
Programs: LH HON
Posts: 695
They are still very helpful, but apparently they cannot see upgrade availabilities anymore directly, but have to ask revenue management online. So the competences of LX core customer service have been cut like the HON hotline at LH.
Jan 29, 23, 8:40 am
#17
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 9,111
Yes, they are very polite when they tell you upgrades & awards are not available but that does not help HON with evouchers & miles to use & they need to be used…..
